Questions tagged [messages]

Messages are objects of communication with the goal to pass information between communicators (human or non-human).

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3answers
4k views

Wording of an Account Activation Email

Typical scenario, user signs up on a website, and must "confirm the email address" / "activate the account" etc. by clicking on a link in a registration email. Before the email is sent, the user ...
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2answers
138 views

Any credible studies or research on messaging system's display of unattended items?

I'm working on a client's app that uses a messaging system. The whole concept has been approved last week, so it's not a big deal now, but I was wondering about this: is there any research that ...
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2answers
2k views

Growl notifications in web application

The web application I work on includes long running tasks that show progress in the browser. While a task is running the user can browser and use the rest of the application. Would a pattern like ...
4
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2answers
2k views

Best Way to provide Notifications to user using Metro UI approach?

I'm a developer, not a designer or UI designer. I'm developing a system and trying to use Metro UI concepts. What is the best (or correct) way to provide a user notifications about errors using ...
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2answers
929 views

Duration of alert messages/notifications

From my understanding, alert messages/notifications should not just disappear after a certain amount of time for accessibility reasons - some people may require more time to read them so they should ...
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3answers
431 views

Positioning of a Growl Message in a web application

Following case exists: User has got an web application. One part of the software is a kind of dashboard area where the user can organize all his different graph widgets (diagrams). He has different ...
3
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5answers
225 views

Delete permanently or temporarily

So I'm in a situation where I need to have two features for a list/grid of items: Remove an item for just this session Remove an item permanently I think a x or trash icon would be fine for the ...
3
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3answers
222 views

Should I send the private message body in the notifying email?

My website is a bit similar to StackExchange sites in regards of user interaction, but additionally it has a private messaging system. A message has a subject and a body. Every time a new message or ...
3
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4answers
1k views

Is putting a toast in the lower part of the screen the optimal position?

On Android, a toast is a transient confirmation message appearing in the lower portion of the screen. Did Google consciously position the toast here for optimal usability? I want to port this toast ...
3
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2answers
214 views

Do fine-grained message statuses (such as when a message was seen) help usability?

I was just reading this question, and noticed how often I see chat applications that allow you to know if/when a message is being typed up and when it is read/seen. I know the concept has existed well ...
3
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2answers
102 views

Cross validation messages should be symmetric or asymmetric?

Lets let that there is a form in a popup window which contains the properties that are configurable for a chart and as you go on changing the values for the properties the underlying chart is ...
3
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2answers
831 views

New Message Notifications and Unread Message Counts across Clients

This UX question is unusual in that it deals with the user experience across several devices and modalities, and not just within one screen. Suppose you have a chat app that can be accessed from ...
3
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3answers
143 views

Feedback : notification displaying and removal

I have some web applications which allow the users to do some actions. For example, i need to show a paginated items list. When the user clicks the "Create Item" button, a modal window is displayed. ...
3
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1answer
787 views

How can the Copy and Replace message box be improved?

I have a program (running on Windows) that I am developing that has a file and folder page as part of it that is effectively copying the Windows format. I allow users to copy, cut, paste, delete and ...
3
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1answer
6k views

Alerts, notifications, (status) messages - looking for real practical examples [closed]

Are there somewhere real practical examples of texts for alerts, notifications and status messages? I thought of something like a library where you could search for an area and find ideas and examples?...
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3answers
206 views

What is the type of alert called when it doesn't require user interaction? And when should I use it?

I'm speaking of alerts that don't require the users direct attention, more of a "oh, by the way, this actions just happened". Not much unlike gmail's "you action has been undone" or "Your message has ...
2
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1answer
636 views

Popup for a check box

Say there's a form (XAML) with a checkbox on it. If the check box is checked the user should be warned about something. The message to the user is basically, if you enable this then be aware that such ...
2
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2answers
328 views

Displaying a “waiting to download” message within an iPad app

I am designing an app that will require data to be pulled from our main servers, and upon the first use of the app, there is one screen that will take a few minutes for all data to load. I've been ...
2
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3answers
255 views

How to design linked filters? [duplicate]

Possible Duplicate: Best practices for no search results I always get angry when I refine my search applying filters in any website and I get the 'no results' page. Why do they show me an option ...
2
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1answer
92 views

Should a message show up confirming the user wants to leave when they press on a 'back' button within an app?

I'm having trouble deciding if an app should show a message when the user presses the back button while he/she is leaving. See image below showing how 9gag does this (note the "Press back again to ...
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2answers
108 views

Pre-selected vs. Un-selected Customization Tool

I am working on a team messaging tool. Users have been asking to send to just part of the team. (ie. If a team had 40 members and I wanted to just send something to 18 of them) The proposed solution ...
2
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2answers
559 views

Appropriate error message for blacklisted password!

To provide the context, we have updated our password policies to disallow commonly used passwords like “Password1”, “Welcome123”, football teams, first names and easy to type keyboard sequences etc. ...
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4answers
123 views

Wording suggestions for “unhidden”, esp given translations

I am looking for wording suggestions. There is a panel on my webpage that can be removed by the user. If a user removes it, a message appears at the top of the screen that says: The "How it Works" ...
2
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2answers
190 views

What would a solution in surfacing good chat messages from Video Live Chats look like?

Good messages create conversation, and good conversations are a source of knowledge for the whole community. Knowing that, why isn't any of the big social platforms allowing for live chat message ...
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2answers
162 views

Purpose of “Read” feature in instant messaging - Whatsapp, Hangouts, Messenger

Many instant messaging applications have this feature, you can see when people read your message. What is the purpose of this? What came into my mind is to achieve a more natural way of ...
2
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1answer
237 views

Chat sidebar: Allowing users to chat & see who is online with just a follow?

Looking for input on the best approach to having a chat sidebar similar to Facebook's web app. I'd like to display a list of online users so users can chat with each other. However, I was looking to ...
2
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2answers
89 views

FROM address for users sending messages to businesses on a listing directory

I have a website which is a business listings directory. Users can register and optionally create listings. So for example: User: Joe Bloggs Listing 1: ABC Construction Ltd Listing 2: XYZ Catering ...
2
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1answer
386 views

How to display SMS conversations effectively in website?

I have a web application for managing tuition which sends SMS time to time based on user actions. For example when a teacher cancel the class then SMS notification will be send to all the students in ...
2
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2answers
2k views

Toaster messages in web interface

I am thinking of adding toaster messages as a feedback in an Ecommerce website for small actions, so far I couldn't find an example for using toaster messages in web only for mobile app, and one ...
2
votes
1answer
189 views

Is there a list of conventions and standards for notifications, warnings, and messages directed at the user?

My team and I are working on a style guide for our programs that will be both in the form of webapps and programs. While creating this style guide, we are researching common practices in order to make ...
2
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1answer
88 views

Ambiguous textual output

In this question on SO, the asker had to deal with some textual responses that could be in a rather ambiguous format. One person commented there that that could be interpreted in two different ways: ...
2
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1answer
54 views

Notification to jump to specialist content in feed

Is there a "best in class" example of how to direct users to a specific bit of content in their feed? I am working on a pilot app that curates articles for students and I am looking for an effective ...
2
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0answers
561 views

Priming in User Experience Design [closed]

How can we use priming / subliminal messages to increase the visitor / user's joy on a website? The topic "Subliminal Perception" a.k.a. "Priming" is often used by marketeers to subliminally ...
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2answers
698 views

How often should I send email notifications from a chat app?

So I have a site that has live messaging system to chat with other users in realtime. How often should I EMAIL them saying "You have a new message on ...". If they are heavily chatting it would ...
1
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4answers
877 views

Compare two list of elements & visualize similarity between them

I have a two List of Strings; ex: ListA = {"A","B","C", "F"} ListB = {"C","D","E"} I need to compare these two lists & present the difference to user in UI. I have implemented algorithm ...
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4answers
160 views

Leave data in form after submission?

I've got a form in my web application that a user would use to send messages to another user of the system. So for example, a manager might want to send a message to all of their direct reports about ...
1
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2answers
53 views

What could be better message to any user in facebook? [closed]

I tried to create a facebook account for my baby (2 years old). Facebook request to enter real birthday It is her real birthday I don't know also don't care what is minimum age bar set by facebook ...
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4answers
783 views

Error/ success messages: File not downloaded or File was not downloaded. The download was stopped or interrupted by another file download

Error/ success messages in web apps. Material design writing style, recommends to be simple and direct. Here's an example they give: The advice is easy to follow in one-sentence messages. But what ...
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3answers
220 views

Show message on invalid authorization

What message should I show to users when there is a problem with his authentication? I'm developing an application where there are authentications even when user is already logged (on each request/...
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4answers
861 views

When should an input's validation message show on a form that has already been submitted?

So let's say that we have a form. This form has multiple inputs, many of which are required fields. Understandably, we should not turn a required input red and show a validation message before the ...
1
vote
1answer
727 views

Best practice for messaging system (microblog) using a “n-tier” model

I currently have a UX problem that I have seldom seen done well (or at all)... I am developing a messaging feature for a site (a messaging system for business, think Yammer), and I am in the ...
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1answer
84 views

New text message requests

I've been asked to review a system where a user can request a new login by having an access code sent to a mobile. The business is wondering how many requests a user can have so that: costs paying ...
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2answers
96 views

Is it okay to provide a signature in a confirmation box?

I'm providing counseling on an enterprise IT solution that delivers Windows security updates the way they want, and the message they want to use feels off. The system delivers a dialog box once ...
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2answers
200 views

let users know results don't match filters

We have a page where the users can select filters and then click search to see results. In the time between the user changing the filters and clicking search, should I indicate the the result don't ...
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2answers
296 views

Confusion with private messaging system

Planning a social networking site with a private messaging system, including following folders: inbox sentbox drafts trash and labels that can be created, managed by the users and applied in a n:n ...
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2answers
157 views

How to inform user that change will take time to reflect?

A form edit page works on the following logic: If number of changes made during edit > original inputs, it can take up to 30 days for the changes to be reflected on the UI. If the number of ...
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1answer
104 views

How best to guide your users when you move a critical feature?

The users of my site start a single user journey via an entry point on the home page. We have trained them to do this, but since it is not the universal pattern and has monetary implications, we want ...
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1answer
121 views

Why do so many web apps automatically convert emoticons into emoji?

So many communication platforms convert expressions like c: :) ]:) etc. into emojis, e.g. 😀,🙂,😈. I find this so annoying every time it happens. If I want to send an emoji, I will just send the ...
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1answer
56 views

Does auto conversion of symbols into emoji's in chat messages considered as bad ux?

Most of the messaging apps convert symbols into emoji's whenever user type symbols like this :) continuously, is this really a good practice or is considered as a bad user experience
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1answer
71 views

How to properly handle editing/deleting chat messages?

I'm deciding how to handle deleting and editing messages in a web chat app. For now, I can think of a few things I need feedback on. Deleting/Editing should have a time limit - maybe like SE, 5 ...