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Questions tagged [login]

is the process by which individual access to a computer system is controlled by identification of the user using credentials provided by the user

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0 votes
1 answer
48 views

How would the login/registration window be designed if users were given the option to proceed without logging in initially?

In this case, it concerns booking courses. To book a course, creating a participant profile is required. Once the user clicks on "Create Participant Profile", the login window is triggered, ...
25 votes
6 answers
5k views

Email field or username for logging in an application?

What is the best solution for an app : Email or username field? I like email because: it's unique user will easily remember it's personal (which can be a disadvantage sometimes; Multiple users on ...
1 vote
1 answer
174 views

Using a single email field to navigate to login if account exists or else to sign up

Are there any usability studies on the preference for the following Login/Sign up scenario. On the first page of the mobile application, you will see a field to enter the email address. If the email ...
2 votes
1 answer
69 views

Why do websites have an entire page dedicated for login?

Wouldn't it be more user friendly to have the user stay at the page they're on and be given a dropdown box to login when they click a login button?
1 vote
3 answers
3k views

What is better? Login with Phone or Email or Both?

We are developing a mobile app, which our customer requested the following login/registration options. Email, Gmail, Apple, Phone In addition to that, customer want the user to try the app before ...
0 votes
1 answer
267 views

Is it okay to combine Log-in and Sign-up for passwordless/magic-link logins?

The generally received wisdom online seems to be to keep your log-in and sign-up/register flows separate. The reason being, that they are very similar and it is easy for users to get confused. I plan ...
2 votes
3 answers
161 views

Best practice for a public page (not logged in page) prior to log in

Hoping to get some best practices on what should be shown on a landing page or a not logged in page prior to our users logging in. We have a landing page / public page before the login page. And we ...
1 vote
3 answers
3k views

Sign-up and Log-in for two different sets of users

TL;DR / PROBLEM SUMMARY Business users should only sign up and login with the email/password option using their work email address. They cannot login with social login options. Personal users can ...
0 votes
3 answers
154 views

Placing a pop-up advertisement on a login page of a purchased product?

So recently we have been redesigning our login page for our b2b product. You can go to a url, login using an email and password and then you're on the dashboard. Our sales team is pushing that we ...
0 votes
1 answer
75 views

Is this a good login/register flow?

I'm currently reviewing the design for the registration (signup) flow on a website. I've heard that it's considered a highly favorable UX, but I'm not entirely convinced. So I'd like to gather more ...
2 votes
4 answers
597 views

Should I add sign up after onboarding (customisation) or before?

I am creating UI for a recipe app. I want to include customisation. Asking questions about diet, allergies and time available for preparation. Should I include login/sign up before or after this ...
0 votes
1 answer
68 views

Is Windows really so broken regarding credentails?

I'm wondering if I missed something huge or has Windows really such a bad UX that you need to type in your credentials everywhere without any (half) automated autofill options? I'm using an password ...
0 votes
0 answers
33 views

What is currently the best way to ask the user on iOS and MacOS for saved credentials

At first I am an Android user so please forgive me when this is very oblivious. I am working on a Flutter plugin, which should make it as easy as possible to sign in into any Flutter app using my ...
2 votes
2 answers
541 views

Error message about recaptcha failure, should it be more generic or specific?

I have a login form currently that may get recaptcha errors for various reasons Here are some error codes that are possible What do I tell the user when I run into one of these errors?
2 votes
2 answers
93 views

Does a plus sign indicate to login to access associated price

The aim is to get the customer to login. So we are providing a different pricing model when signed in, does a plus sign indicate to the customer to tap this (a pop up to login will appear) and then ...
3 votes
2 answers
130 views

Best practices when a user with unverified email forgets the password and tries to register again or reset the password

In our system, users must confirm their emails on new registration and we send confirmation emails. We also don't show explicitly whether an email is banned, taken, or wrongly submitted on the ...
3 votes
3 answers
6k views

Two factor authentication: expiry of sent text message

I have been asked to research expiry times of text messages sent to a user that contain a login code. In this journey a user will identify themselves on a website and then ask for a text message to ...
2 votes
1 answer
3k views

Phone number login and verification for mobile apps

Can someone shed some light on the security behind mobile phone logins on mobile apps? Uber and Lyft ask the user to login using their mobile phone, I'm assuming because it is a more unique ...
1 vote
4 answers
118 views

Massive forms to be filled

I would like to know when user has to fill many input forms for account creation in particular, What would be the best way to minimize the filled forms? I don't want to put many input forms in one ...
14 votes
7 answers
52k views

Text for email address validation!

When validating email address on sign-up/login page which is the right grammar? "Please insert a valid email address." OR "Please enter a valid email address." OR just "Invalid email address." ...
0 votes
2 answers
161 views

How do I ask existing users for backup email for password recovery?

So after doing some research on account recovery/lost password best practices we decided to require a backup email account for password reset. That's easy enough for new users, but I'm unsure how to ...
4 votes
2 answers
270 views

When to ask for login?

I own an online store for video games and use the Stripe API for handling payments. This is the current order of events: Add to cart → Checkout → Enter Card Info → Charge → Download Item. To battle ...
1 vote
3 answers
551 views

What should be the flow if user used social log-in at first then tried to login via email after?

Let's say the user signs-up via Facebook. However, some time passed and the user forgot that they signed-in via Facebook and tried to log-in using their email. Usually, for other apps, the login just ...
2 votes
1 answer
124 views

When it's undetermined, what should go first: login or signup?

Context The following situation occurs when users initiate a process that requires an account to complete. They are prompted to log in. In this particular scenario, the response should be quite ...
2 votes
1 answer
102 views

Should OTP session be suspended if users navigate to another page?

During the password recovery process, once the OTP is sent to a user, why isn't the session suspended if the user navigates to another page in the meantime? For example, if you try the Forgotten ...
4 votes
2 answers
555 views

How to merge login/signup into one option

Currently for our platform, we are using facebook login & Mobile number verification for login and sign up pages. User does not need to have any additional password to complete his registration. ...
28 votes
1 answer
7k views

Google and Yahoo require you to enter your username first, then password. Why is this? [duplicate]

For a while now, logging onto your google account has required you to enter your username and hit next, before entering your password like this: Recently yahoo has implemented a similar system. What ...
0 votes
1 answer
266 views

Sign in with Google Button for Sign Up

Our app will use the Sign in with Google button for Sign up and Log in. After gathering information, the end result of the sign up is to log the user into a different area than the Log in button - ...
1 vote
1 answer
257 views

Changing the user's email address

We have a dashboard that our users log into using their email and password. We don't currently have the ability to allow them to change their own email address (login). Sometimes, a user may contact ...
9 votes
5 answers
2k views

Perceived security of magic link/passwordless login

As far as I've read, passwordless login like Slack uses (user inputs their email and then clicks on the login link in their email) is becoming more common and is just as secure as logins that require ...
1 vote
3 answers
274 views

Where to redirect users after login when the log out was caused by a timeout

When a timeout occurs, users are automatically disconnected from the application and directed to the login page. After logging back into the app, on what page users should be directed? The home page ...
7 votes
6 answers
2k views

Can users login and register via the same form?

In designing my project I've toyed with having the login and registration in the same form. The inputs for the details needed to login would be there initially, and if the user presses the register ...
3 votes
2 answers
405 views

If a user is logged out as a result of timing-out, should they return to the homepage or the last page visited

We have a somewhat complex B2B app. If a user is idle for some time, they are auto-logged out and brought to the login screen. If they log back in, would the ideal behavior be to bring them to the ...
0 votes
3 answers
108 views

Pros and Cons of addressing users by their name in Login header links

What are the pros and cons of header Login links with the following message: Login Login, [First Name] I remember reading that addressing users by their first name is overall more friendly and ...
0 votes
2 answers
143 views

Dropdown in navigation or modal for log in/register?

We've noticed on our website that there's no 'quick access' to users accounts, or to know if they are logged in or not. So I've designed: A dropdown from the my account header in the navigation with ...
2 votes
1 answer
117 views

How do you define on which step app has to ask user to sign up?

How to define certain step in the app where user will be asked to sign up? If there are requirements, that the daily task manager app design should contain sign up & login. But what if we don't ...
2 votes
1 answer
80 views

Should authenticated users still see the app's public home page

Let's take two examples: GitHub → the public page at github.com is a presentation of GitHub's features. Once a user is logged in, he never sees this home page again: github.com become the user's ...
1 vote
2 answers
4k views

What is the maximum acceptable time a login should take?

Logging into our app takes 15 - 20 seconds, depending on how much the user has access to. Some of this time is purposeful - the login endpoint itself has a minimum time to response of 2 seconds to ...
2 votes
2 answers
434 views

Alternative designs for the login "remember me" checkbox?

I've been conducting some research on the "remember me" feature commonly found on website login pages. Does anyone have any examples of alternative methods to implement the "remember ...
0 votes
1 answer
1k views

What should happen if a social login user tries to reset their password?

On my webapp, I have normal users who signup with email/password combination I also offer signup via Facebook, Google, Twitter... Let's say you are a social login user who logged in via Facebook on my ...
0 votes
3 answers
922 views

Should I keep the user logged in (i.e. "remember me") when they register a new account?

Usually, signup forms don't have a "remember me" checkbox, but at the same time, you're logged in automatically after signing up so you don't use the login form (which has a remember me ...
2 votes
0 answers
704 views

Why did Slack abort magic link? [closed]

In the past, if I forgot my password, either on app or desktop, Slack asked me to provide my email, then it would send a magic link to my email, then I just click on it and logged in. That UX seemed ...
16 votes
6 answers
3k views

To Link or Not to Link Social Logins with a Matching Email

I have a site that allows logging in through: Email (must be verified and unique) Facebook Twitter LinkedIn. Once you have created an account through one of those 4 methods, I provide the ability ...
1 vote
3 answers
110 views

Two data types in one login field

I have a couple of ways of logging into a specific service: either by ID number or email address. The designs so far have been built on the assumption these will be two separate fields, but how might ...
0 votes
3 answers
283 views

Using a dropdown split button for 'Log In'

Something isn't sitting right but I can't tell what it is. I've not seen this pattern before. Can you spot the UX/UI deficiencies in this proposed pattern? Or are you fine with it? This is found on ...
1 vote
2 answers
91 views

What to show after being rerouted to application from reset password email, but I've logged in

Consider the scenario: I am on the login screen and forget my password. I go to the "forgot password" screen, which asks for my email. I fill it out, and I am sent a 2FA email. Path 1 - &...
1 vote
1 answer
47 views

Convention For Marketing Section

Background: Part of a SaaS service is a web-management tool. The main part of the website, when you log in, contains a header with a lot of marketing-related links like pricing, benefit and ...
0 votes
1 answer
46 views

Should I share session across tab when user uncheck Remember me

Currently, my website always remembers login i.e. there's no Remember me checkbox. I was requested to implement the checkbox. I have 2 options about the behavior when the user open a new tab of the ...
2 votes
1 answer
465 views

Should inline form validation error messages be specific or unspecific on login screens?

I had designed a message reading "Incorrect password" appearing on the 'Password' input field, however, a PM has given me feedback that saying: "I believe the common practice for ...
1 vote
4 answers
2k views

How to Block Multiple Logins /Sign Up?

So, I have an App where the user needs to sign up to access the app. I'm planning to run an offer where user can order that item only once in a day. But I have the doubt that he may change login Id (...

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