Questions tagged [interview]

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14
votes
5answers
2k views

What to do if SUS scores contradict qualitative feedback?

TL;DR: qualitative data collected in a usability experiment seems to contradict the quantitative results of the SUS questionnaire. How can this discrepancy be reconciled? The following experiment is ...
5
votes
4answers
3k views

what question should be asked to make a persona

I am currently designing an interview plan in order to make a persona for our products(an ERP software, already online). So here is the outline of the questions that i want to asked: know your user (...
7
votes
5answers
5k views

How do you best present yourself in a UX job interview?

We have had great questions and answers around looking for and interviewing a UX candidate, but I would like to know about the other side of the table as I have an interview coming up and this would ...
7
votes
6answers
3k views

What to ask when hiring UI Experts? [closed]

I'm creating a desktop (PC) application. A dictionary / thesaurus / spell check tool that works across applications (explorer / browser / spread sheet etc..) I know my own intuition on UI sucks and ...
6
votes
5answers
9k views

What are good questions to ask when interviewing intranet users for persona development? [duplicate]

I'm part of an external team hired to improve a software engineering company's intranet. I have been tasked with developing a usable set of personas out of a pool of around 300 employees. The ...
3
votes
4answers
436 views

Is asking 'balanced' leading questions the right way during user interviews?

It sounds a little bit counter-intuitive, but I am wondering if we actually lose a lot of the information that we might otherwise intend on finding out or capturing by not asking more direct or '...