All Questions
Tagged with interface response-time
4 questions
5
votes
4
answers
13k
views
Why do some automated phone systems use a typing sound effect?
Sometimes when I call a company's customer service phone number, an automated phone system answers. These systems will ask me questions to identify the type of information I am seeking, the type of ...
2
votes
1
answer
97
views
Who invented RAIL
Since April 2015 I have been seeing a lot of references to the RAIL concept (Response Animation Idle Load) being made on blogs and in conferences as a way of evaluating the performance of user ...
9
votes
1
answer
3k
views
Best practice on Web Chat "please wait" messaging
We are currently integrating a web chat functionality on a utilities website, where customers can query their bill, or changing plans etc. with their electricity bills. (this will be available to all ...
1
vote
1
answer
96
views
Is a visually unnoticeable performance improvement a valid excuse to reduce graphics quality?
I'm doing a mobile app that intensively needs to use CPU and memory. For a week, I went on a microoptimizations rush that led to reducing the whole memory usage by 25% and CPU stopped peaking so often....