Questions tagged [institutionalizing-ux]

Institutionalisation of UX (or usability) refers to any effort that help organisations buy-in to UX practices and work more smoothly with UX. Institutionalising UX is inherently an 'organisational change' effort.

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102
votes
12answers
16k views

The coding monkey dilemma

This is a quotation from an interview with a practitioner with a technical background and role: Developers are all smart people; they don't enjoy their work if somebody tells them this is what you ...
18
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4answers
659 views

The calling the shots dilemma

This is a quote from an interview with a product manager (PM) expressing their concern regarding UX practices in their company: one thing which always failed is that we didn't define who has the ...
10
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4answers
1k views

Elevating user experience issues

Once you have identified and logged user experience issues, addressing them can be challenging due to other competing priorities, especially with enterprise software. What strategies can we use to ...
6
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2answers
102 views

Advocating UX practice

I'm about to join a company that never worked with a UX professional. As for now, the development team is in charge of design as well (you can imagine the results). My role then will not only ...
4
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4answers
179 views

Shouldn't we separate UX from 'UX integration'?

I have been doing research on how software development organisations adapt UX practices as natural part of their processes and accept it in the whole organisation, what some researchers including me ...
2
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6answers
585 views

How do you stand up for the admin user experience in enterprise software applications?

I've noticed in the enterprise application space, people use 'admin' user or a trained user as an excuse for building poor quality admin experience. For ex, when problems such as 'The steps taken to ...
2
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1answer
207 views

What are the similarities and difference between 'institutionalisation of usability' & 'institutionalisation of UX'?

Over the last couple of years, the field of HCI has slowly moved beyond the concept of usability towards the concept of UX (hereafter, I use the terms usability and UX for the sake of simplicity) ...
2
votes
1answer
216 views

Is it beneficial for users to be able to change the display location of user and system notifications?

Some back story. I'm working on a data science platform, and sometimes when working with Jupyter, RStudio, H20, etc, displaying notifications works for one type of notebook but not the other. Because ...
2
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1answer
170 views

Logo Usage: Rule Breaker or Acceptable Practice?

I'm working on an user interface to help users select a car. To help the user narrow down the list, cars are segmented into Japanese and Foreign. The user can then choose a company/make to see ...
1
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3answers
75 views

How to talk about UX with using that label?

I’m in the process of developing educational material for use internally in my organization and I’d like to somehow counteract the overuse of this term. For most it’s a synonym for usability ...
1
vote
2answers
165 views

Is UX yet another 'cross-cutting concern' or software quality?

Some software engineering researchers believe UX is yet another software quality (i.e. quality requirement or non-functional requirement-e.g. security, performance), or yet another 'cross-cutting ...
0
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4answers
914 views

Is there an Industry-Standard UX Design Lifecycle, or Formal UX Design Step-by-Step Instructions?

I'm currently looking for formal instructions (i.e. what is involved from start to finish) for the UX Design process. The best example that I've found so far is this: http://www.uxmatters.com/mt/...
0
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1answer
57 views

UX Report Delivery

Situation: I'm doing a project for a company doing Public Key Infrastructure (PKI). They've been around for a while and their product, while bleeding edge tech-wise, has horrendous usability issues. ...
-1
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3answers
150 views

UX for future timeline [closed]

The picture below its an screenshot of the layout of cards that are filled with information for future events such as: Concerts, clubs events, celebrations on a specific area, etc So i need to show ...