Questions tagged [information]

Information is data within a context. It is conveyed through the presentation or representation of the data in one of many different modes.

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172 votes
14 answers
29k views

Do people really want to look at multiple windows at once?

I'm referring to Jakob Nielsen's alertbox from November 19, 2012. He complains about the lack of windows in Windows 8: Lack of Multiple Windows = Memory Overload for Complex Tasks One of the ...
  • 2,986
149 votes
12 answers
28k views

Why is being "on hold" on the telephone not made less annoying?

I am on hold right now while calling my internet provider for a service question, and all I am hearing is some music and a voice saying "please be patient" every 30 seconds or so (for 30 minutes now). ...
  • 1,597
59 votes
13 answers
2k views

Personal information in messages

Is it good to add some personal information (name, username or other) in success or error messages?
22 votes
6 answers
4k views

How to indicate to the user that they haven't completed a prerequisite?

In the application I am developing, the user cannot make a new product if they have not first created at least one category and one supplier to associate the product with. My question is: how should I ...
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18 votes
3 answers
667 views

Giving my clients all of the information... or not

I'm developing a website for a client of mine. A man who is doing on-site automotive work (e.g. the side of a road). He also does work in peoples driveways. He recently got some calls from people ...
  • 419
15 votes
5 answers
4k views

Description and Value, which should be bold?

On a single detail page, which is better? Or should we not bold anything? (bold descriptions) Screen size: 960x480 Dimensions: 8mm x 102mm x 64mm Battery Life: 18hrs Capacity: 32gb Processor: 64bit ...
14 votes
6 answers
8k views

Which type of help system is best?

At my company we create Windows based desktop applications. In the past, we have created .chm files for our help documentation and have been happy with it. We have now been faced with some issues ...
12 votes
8 answers
4k views

UX pattern for two people to agree a date/time

Background: Freegle allows people to give away things they don't need to other people nearby. Part of this involves agreeing a date/time for collection. People do this by messaging back and forth, ...
11 votes
5 answers
3k views

Why not use ellipsis to ask the user?

I'm using ellipsis in titles to ask the user. Something like this: I have also this alternative (more traditional): What do you think is the most intuitive for the user? Do you have another ...
10 votes
3 answers
954 views

Collapsible content vs. static text for FAQ/Information page

I am designing a simple FAQ/information page. We already have one, which you can view here: http://merchantfuse.com/site/general EDIT Use this link for example As you can see we use collapsible ...
  • 203
10 votes
5 answers
18k views

What to do with too many columns in a table?

What if you have too many columns in a table? Possible solutions: Horizontal scroll bar Re-sizable columns Table settings to filter out some columns What is good/bad practice? Is there any other, ...
  • 3,433
10 votes
3 answers
254 views

Title for a URL of source/upload field?

I want to ask people for a logo, not using to much space. The solution i'm using is to have an input text field where you can type in/paste the URL of a logo you may have it on server and a button at ...
  • 381
10 votes
11 answers
724 views

Giving users ability to change order of information on their profiles

I'd like to allow people to change the order of sections on their profiles. The idea is that if a person X has an impressive "Experience" section, while person Y has no experience but an interesting "...
  • 505
9 votes
5 answers
3k views

Show tooltip immediately or only after a click on the "i"

I've got a loan applicant form. All the fields are required and most of them got a describing tooltip. I struggle when it comes to the point how to show the tooltips. Hide them until a user clicks a "...
  • 465
8 votes
3 answers
3k views

How to display quotas to my user without using currency?

I'm part of the development team of a GIS (geographic information system) cloud platform (https://sepal.io). We provide our users access to storage and supercomputers for free. To avoid them ...
8 votes
4 answers
591 views

Should we show how many views a page has?

As part of a new site design I've put in the functionality to track and count unique page views. This is predominately used to create a list of popular articles and blog posts. Is there a negative or ...
7 votes
6 answers
4k views

How to visualize many weighted scores contributing to a final score?

I have a couple of (only very slightly technical) users that require a way to visualize a "scorecard". They have different factors that are scored. Each factor has a weight associated with it and the ...
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7 votes
1 answer
791 views

Selected group item - How should collapsed group indicate selection?

Requirements: . selectable groups and items . click on the arrow expand and collapse groups . click on row selects the item or group . click on group row select all items within download bmml ...
7 votes
4 answers
186 views

Building an archive of insights into our users

As UX Designers & Researchers we collect all this knowledge along the way, most of which is tied to specific projects. The crux though is that the insights can be highly relevant to later projects ...
6 votes
5 answers
43k views

What's the best way to graph results of a matrix ranking question?

I'm reworking an existing module which graphs results from a live survey with several different question types. I discovered that the results of matrix-type ranking questions are graphed as a single ...
  • 5,985
6 votes
6 answers
463 views

Interaction with a grid with complex cells

Problem definition: A grid where each column represents an attribute of a task and each row is a task One of the columns represents the progress reported on that task Multiple persons can be assigned ...
  • 7,732
6 votes
2 answers
338 views

Should the "Help" menu really be called Help?

Most of todays applications have a menu called Help as the last element in the menu bar. But many applications are using the Help menu as a general container for anything that does not fit into other ...
6 votes
4 answers
4k views

Best way to show "more info", Tooltip vs no tooltip?

Which is the best way to display more info next to an option while completing a form in a minimal way & little space? the "i" icon which can be clicked or hovered over & a tooltip appears ...
5 votes
5 answers
846 views

Should I allow users to edit their age?

I have a website that sells some services and products, including products with age restrictions, such as beer, cigarettes, etc. But it also sells other types of products that don't require age ...
5 votes
1 answer
568 views

Building search interfaces with a large number of options

I'm about to start developing a web interface to a search - it indexes a large number of items with a lot of metadata, so there is a need to enable searching in multiple ways over lots of data. There ...
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5 votes
3 answers
347 views

Regards to Records in a Table: Long Scrolling versus 1 > 2 > 3

There are some questions that have been asked along this topic; however, I did not find this exact question. I am having a disagreement with the technical architect on my team in regards to how to ...
  • 611
5 votes
4 answers
534 views

How to measure information overload of an UI?

I would like to measure the "information overload rate" of an UI. It's important to note that I'm searching more for a questionnaire / analysis which evaluates the information overload implicitly or ...
  • 51
5 votes
1 answer
273 views

Would having people vote on the outcomes of multivariate tests keep people interested in UX?

I'd like to get people at my company involved in usability testing by encouraging them to vote on the outcomes of multivariate tests. A talk I saw at a conference a few weeks ago explained that this ...
5 votes
2 answers
267 views

What are some good concepts to be mindful of when integrating two separate websites?

Background: I am working with a client that is not ready to let go of their archaic website. We are designing a new feature that will be hosted on separate domain under their branding with the ...
4 votes
4 answers
512 views

Software UI: presentation and availability of optional information

I want to make the user of my software program feel comfortable with the new concepts being put before them. As part of this approach I have adopted the "information button" concept for most of the ...
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4 votes
4 answers
3k views

How should I determine where to place an application version number?

I'm developing a desktop application that requires an application number to be viewable in some way for our users. I am trying to determine what would be a good place for it that is meaningful to ...
user avatar
4 votes
2 answers
657 views

Where is the intersection between Information Architecture with Software Architecture?

Where is the intersection between Information Architecture with Software Architecture? When you start a new project, usually the software architecture starts its development and UX designer begins ...
  • 81
4 votes
2 answers
2k views

Why does LinkedIn switch to an unspecific number after 500+ connections?

LinkedIn displays the number of connections a user has very prominently on their profile, in the top card on the page. However, once a user has over 500 connections, it switches from a specific number ...
  • 6,507
4 votes
3 answers
1k views

Can someone tell me SIMPLY the difference between site maps and IA Document?

1ST QUESTION: What is the difference between these two types of paper or electronic documents often created during a UX process for a website or app: 1) Information Architecture document (IA ...
4 votes
2 answers
2k views

What does an information architect do?

Do they just create site navigations? Or do they have do to more? If so, what are the most important tasks an information architect has to do?
4 votes
3 answers
506 views

How does a "mental model" relate to an information model

In UI design we often talk about "mental models" that users need to form. I'm wondering if there is a particular relationship between that mental model and the actual information model that the system ...
4 votes
2 answers
334 views

Advice on layout/presentation of information to user in web page

I'm developing a website that helps connect nightlife promotion companies with consumers. Each night life company hosts events and various venues and on various nights. I want to give users/consumers ...
4 votes
1 answer
271 views

Graph overlay that doesn't obscure the data

I'm building an app that renders a line graph of the user's wellness over time. (For example:) (source: netdna-cdn.com) It also needs to mark the days they took medication. Originally, I wanted to ...
  • 41
4 votes
2 answers
3k views

Displaying a large data table in a mobile app

Does anyone have any suggestions for displaying a large data table in a mobile app? Some of the columns (the ones that are underlined) need to be able to be sorted when clicked. https://www.evernote....
4 votes
1 answer
208 views

How should I show access controls to users

As we design complicated systems for multiple users, it is important to show them security information for their firms. I want to show them who can do what action to which accounts. Clarity is very ...
  • 775
4 votes
1 answer
623 views

Alternative to tabs in long list?

I've been asked to build a page that lists 6 features. - 2 of these features are bundled : basic + premium (they are managed on separate Apps) - 4 features can be purchased separately. - All features ...
3 votes
3 answers
381 views

What is the best compact chart format for a binary value over time?

I want to show a "success"/"failed" value on a chart in a compact space. Basically I have various processes that run every day. I want to show in a compact space the status history of each process. ...
  • 3,154
3 votes
4 answers
555 views

Best way to layout information to optimize readability

The application I am designing is a large table of information that is updating in real time. The rows in the table are live orders in the companies system, our users scan through the list items, ...
  • 2,246
3 votes
4 answers
341 views

What would you consider to be the natural order for this graph?

I have the following case: I have 5 sale channels and I want to build an active chart (part of a monitoring solution) in order to display the differences between today and yesterday sales, per ...
3 votes
6 answers
354 views

Forcing a workflow while making it easier for the user

I'm working on an internal webapp that requires users to Enter Meeting Notes. Currently, the users write their notes in a Word template, then copy/paste into one large text field in the app. The notes ...
  • 317
3 votes
3 answers
1k views

Plot positive AND negative change on the same axis

I'm designing a view for Android where the user can see a set of lists ordered in a tab bar. Each tab is represented by a block in a bar chart (+a label) which the user navigates through. So far so ...
3 votes
1 answer
3k views

Time spent looking for information

In the late 1990s’ Microsoft performed a survey among employees of how much time they spent looking for information. On average, they found that an employee used 2.5 hours a day (a little over 30%) ...
3 votes
1 answer
261 views

Showing (binary) availability on date picker

I'm working on a system which uses a date picker to reserve a date in the system. The specs are: Dates have two states: Available for booking, or not available. You can only book one date at a time. ...
3 votes
3 answers
1k views

Can one display too much information?

Can one display too much information in an app? Does providing more than simply vital information divert the user or can one simply place the information judiciously. Take a messaging app for an ...
3 votes
2 answers
100 views

Less frequent but relevant information more seldom or more frequent but less relevant information more often?

In a project I’m participating in we are in a crucial crossroad. We’re discussing whether it’s better to fill an intranet with information, even if it’s not directly targeted at this particular user, ...