Questions tagged [information-architecture]

Semantic structure of information within a website, desktop application etc.

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2
votes
3answers
201 views

Multiple sites on the same domain – Good or bad?

So, my client has a website for his brand that is targeted against B2B-consumers, investors and journalists. He now wants to create a second website for a sub brand that is targeted against end-...
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4answers
2k views

Should a “Preview” page be a pop-up or on the same page?

We currently have a page that shows a preview of another page (newsletter) on an iFrame the moment the file is uploaded. Is this better versus providing a button that says "Preview", which when ...
2
votes
1answer
106 views

Linking items from lists that also contain slide down information

I have a page for a doctor's practice. In the summary page for the practice there is a list of subsections. Some of these sub sections are very large, others can be a paragraph or 2 with a short ...
2
votes
1answer
214 views

top level menu takes you to a random sub level menu

I'm looking at a re-structure of an existing site and I have the following situation: There is a top level menu for example: Home; About; News; Resources; Within Resources there are various ...
2
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2answers
2k views

Displaying Hierarchical Information in a Mobile App

trying to come up with a good way of presenting a hierarchy of information on a mobile device. Specifically, I wrote this Khan Academy app for Windows Phone: http://www.windowsphone.com/en-US/apps/...
2
votes
1answer
187 views

What are good principles for organizing files?

My job is to organize department shared drives - which often contain hundreds of thousands of documents (mostly Word documents, but also spreadsheets and media). I'm quickly coming to the realization ...
2
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1answer
145 views

Redesign of megamenu

I've been asked to redesign a mega menu. The mega menu lists selected child items from a particular parent in the IA, but not all children. There must therefore be an option to 'view all' from a ...
2
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2answers
85 views

Editing the same information from multiple pages

I am having some trouble figuring out the best experience here. Let's say you have separate user and team pages, contextually it makes sense in those pages to show the users you have in your team and ...
2
votes
1answer
59 views

What would be the best way to organize a form development tool that has questions that can optionally be grouped by categories and subcategories?

I am building a form design tool for some clients to use when filling out some surveys. The form can be populated with questions which map to varying form elements (Text, Select, Checkboxes, etc) - ...
2
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2answers
200 views

How to merge two similar but not entirely the same tables into one?

I have 2 tables that display orders to be processed. Top one is through Delivery, while the bottom one is through Self-Collection. I don't want to keep them into 2 separate tables because all of them ...
2
votes
2answers
103 views

Should all tabs in a data table necessarily contain the same column names?

For example we have these tabs for a data table: Basically, All tab will display Drafts, Pending and Processed. However, individually, Drafts / Pending / Processed may have columns that the others do ...
2
votes
4answers
145 views

Identifying objects within a group by something that's not a name

I'm stuck with a rather odd information architecture that I'm trying to untangle in a crowd computing platform. Essentially, my platform has the concept of a "Use Case" - a task definition containing ...
2
votes
1answer
200 views

treejack tree-test - pages that are not in main navigation (access from in-page links)

I'm planning a tree test using Treejack. I'm testing the current nav structure of a site to gain insight before re-designing the site including nav and structure. The site in question has ~150 pages....
2
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1answer
223 views

How to get a Company Ontology?

Working with a new customer I try to find out the company ontology (internal language). They use specific words that could mean different things in other context, but internally they have specific ...
2
votes
1answer
481 views

Best way to show to a user a list of quotes sent by another users

I have a website (not native mobile app) where users can send their quotes about an specific service. Lets say user X send a request for find someone that can fix his TV, so... tens of other users ...
2
votes
1answer
141 views

When conducting a tree test, is it ever okay to use keywords in the task that are present in the tree?

I'm conducting some tree tests, and I'm wrestling with if it's ever okay to use keywords in the task that are present in the tree. I know the general advice is NO, but I'm having a hard time phrasing ...
2
votes
1answer
1k views

Information Architecture vs Customer Journey Map vs Service Blueprint

I understand Customer Journey Map (CJM) is relevant when the need is for uplifting/designing the customer experience, ideally through a persona lens across multiple touchpoints. On the other hand, ...
2
votes
1answer
105 views

How to prevent too generic categorisation in card sorting

I'm doing a card sorting for an ecommerce of beauty and wellness products and services. I prepared a list of cards which are not too specific and not too generic. For example, I have some cards like - ...
2
votes
4answers
3k views

How could a webpage containing multiple tables be displayed effectively?

I am designing a user management tool where users will be made up of several groups. Each group has its own table, but the table headings need to be sticky. Example of a table with a sticky header ...
2
votes
1answer
276 views

is there data proving correlation between better URL structure and better UX?

I have found many sources stating that the URL structure is important as it helps users understand what the page is about, but so far no data about it. Do you know about any experiments run (A/B ...
2
votes
4answers
226 views

How to avoid a label that includes the word “Other”

I am working on the information architecture of an e-commerce content management system. The target users have diverse levels of knowledge of web technologies, which means I have to avoid a software ...
2
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5answers
135 views

Should training videos be within a web application or linked off?

I work on a ongoing web application project and my managers would like to have training videos on how to use the application. They want the videos to link off to a separate site so that our customer ...
2
votes
1answer
292 views

Do I have three levels of content, or can I reduce it to two?

I'm working on overhauling an interface that has two clearly defined levels of navigation, and then one murky level. Clicking on the first level will reveal sub-options which correspond to that ...
2
votes
4answers
177 views

One site, 2 domains

I have a proposal for a site, where for technical reasons the project manager proposed to run the site on two domains. It's a Moodle learning site, and we have a Moodle supplier hosting the actual ...
2
votes
1answer
613 views

Presenting conditional form elements in a complex scenario

I am currently building an interface for creating user accounts within a system. This interface is to be used by system administrators. I am currently unsure as to what's the best way to present the ...
2
votes
1answer
100 views

Why does the Google logo sometimes take you back to search and sometimes take you back to the product?

The title is a little lengthy -- I know -- but please bear with me on this one. I observed today that some Google sub-sites (namely Google Images, Google Books, Google Shopping) redirect to Google's ...
2
votes
1answer
242 views

Ideas on displaying and editing 'Hours of Operation' for a service provider

OK--you've got a translator in Bolivia, and you need to know when she can provide her transportation services. And you need to store this in a system, for others to see and possibly edit. My ...
2
votes
1answer
742 views

Where to find design patterns for product management web apps?

I'm creating a IA-prototype for a product-management web app. I don't know the field (product-management) that well and I'm looking for samples. The requirements for this Web-app are: web-based ...
2
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0answers
23 views

Should the taxonomy of forms and publications search match the site IA?

We have a search for forms and publications feature on a wide range of subjects on a government site for our users. We're trying to develop a filter option that will narrow the results based on a ...
2
votes
0answers
81 views

Multiple tabs vs multiple menu items

I am in the process of designing a new settings part for a section of our Saas. With my non-ux team, we are discussing wheter we should change the overall navigation of this section by removing the ...
2
votes
1answer
43 views

Good way to present wireframes to stakeholder for application concept?

For a lesson-making application, I have designed wireframes with multiple user flows to help illustrate the important features within the application (i.e user creates a lesson , user clicks and drags ...
2
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0answers
46 views

Tiles or Grid as default view ? (for files)

Are there any statistics on whether users use more often list/tiles view in their file drives? e.g file explorer, mac finder, G-drive, Drop-box, OneDrive... I know the value of each display but want ...
2
votes
1answer
46 views

Using multi-level numbering in a form

I have a long form that I am designing with approximately 30 fields. The form is divided into 3 expand/collapsible sections. I would like to know what the community here thinks about using multi-level ...
2
votes
2answers
195 views

Structuring data on a blog/website

I've been doing web development for quite some time now but so far I've only been taking care of the coding/integration part. I'm just starting to work on websites from scratch and I'm having an issue ...
2
votes
2answers
269 views

On a smartphone, should a survey display questions one at a time or all at once?

I've come across a few loosely related questions on UX stack exchange, but nothing quite like my scenario. I'm building a mobile phone app that allows one segment of our users fill out surveys that ...
2
votes
4answers
623 views

How do I handle duplicate content in the site structure?

I'm working on the information architecture of a new website and have an issue about duplicate content. I'm looking at having 3 main sections where users would go into 1 of the 3 sections depending ...
2
votes
3answers
166 views

Are users reading full-length biographies?

Often times when browsing the web there are multiple instances of pre-filled celebrity bios pulled either form Wikipedia or some sort of information database. This I find occurs mostly on media based ...
2
votes
1answer
361 views

Folders and Tagging pattern for a shared files?

I'm developing a user interface for an enterprise product that has programs that are created, run, and shared by members of an organization (i.e. a company). I want users to be able to easily find ...
2
votes
2answers
2k views

B2B / B2C, as one or two separate websites?

I'm in the middle of re-designing our company website and have found myself in a pinch when it comes dividing the site into B2C / B2B. (I've seen the other thread about this topic but didn't think it ...
1
vote
5answers
242 views

Asking data from multiple users on the same screen - good or bad UX?

I'm currently working on a data enrichment flow for credit card holders. We're missing some (for us at least) important data for both main card holders and their extra card holders. Since the same ...
1
vote
4answers
640 views

Data tables - what's column should be first?

When creating a table with a lot of rows and a number of columns, what is the recommendation for which column should be first and most important? An example scenario for the data table would be a ...
1
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3answers
241 views

UX for non-traditional working time [duplicate]

This is my first post so please don't be critical with me if I do something wrong. So what is my case - Everyone knows the standard method to visualize the working hours of business: But what is if ...
1
vote
2answers
544 views

How to handle many tabs [duplicate]

If we try to create a page which contains tons of data about each employee. These data are categorized in tabs and every tab opens nested tabs! The tabs appearance looks overwhelming especially after ...
1
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2answers
61 views

The website is addressing 2 categories (employers and candidates), Which one should we be addressing more?

I am working on a website that addresses both employers and candidates, and the user should choose whether he is an employer or a candidate from the homepage. But i am lost here, If i want to add the ...
1
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3answers
264 views

Home page content for a data aggregator website?

We're creating a data aggregator site for different activities one can do in our city. We're not sure of what to include and what not to on our front page. Right now we have a big search function on ...
1
vote
1answer
190 views

When a user does something in a way that is not supposed to be done… is it a design error or user error?

One of my users (1 out of 30) is constantly trying to perform actions in a way that are not supposed to be done in that way. For example I have two screens let's call them Screen A, and Screen B. ...
1
vote
2answers
215 views

Guidelines on duplicating content structures in a site

I am working on a new site for a customer and they have already planned out a rough structure of pages for their site which involves substantial duplication of structure, but not necessarily of ...
1
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3answers
80 views

Approach for archiving a site for an annual event

I maintain a site for an annual event: http://abetterworldbydesign.com . Every year after the event, we struggle with the question of how to change the site to reflect an archive of the past year's ...
1
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3answers
133 views

Displaying large amounts of content on a page that we know people dont read

Due to compliance requirements I have to display essentially two large a4 sized pieces of copy within a single page on an already large web-form journey. I've collected data on the current page and I ...
1
vote
5answers
472 views

Best bottom navigation elements order?

I'm creating the prototype of a mobile app, and I decided to include a bottom navigation bar. I'm trying to figure out what is the best order for the elements on the bar (in my case: home, ...

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