Questions tagged [information-architecture]

Semantic structure of information within a website, desktop application etc.

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3
votes
3answers
131 views

Multiple Contact Us forms and how to handle them

What is the best approach to organize multiple forms? Simple websites might only have 1 contact form for any type of questions. However, some sites have contact forms for difference users. For ...
3
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4answers
234 views

What to do when process diagrams become too big?

I use process flow diagrams and find that the value they provide – the ability to scan, parse, and understand a system – starts to diminish when they become too big and unwieldy. Can anyone suggest ...
3
votes
4answers
306 views

Is too many options to accomplish the same task good or bad for user interface?

For example, In order to design a event log, I provide users multiple ways to sort out the log entries they want to find out: search box, tagging system, category tabs. The ultimate goal for users is ...
3
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6answers
1k views

When is redirecting to a “Success” page necessary?

When is it necessary to redirect a user to another page after submitting a form versus just being on the same page but with a "success" message on top? Is this appropriate for small forms like "...
3
votes
1answer
525 views

Building trust on a high-value e-commerce site

I'm going to design an information architecture for an online diamond jewelry shop with focus on a diamond ring configurator for a project at university. A questionnaire has identified these customer ...
3
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2answers
307 views

Information Architecture for Widgets - how do I organise my content?

Apologies if this should be a 'Content Strategy' question... anyway, I am involved in a project that is multi-platform and will have both mobile phone and tablet components (not identical). I will ...
3
votes
1answer
759 views

How to visually show Information Architecture of a website?

I am working on a school project to analyze the existing information architecture of a website and then redesign it (I have been referring to this slide). I came up with a site map which shows the ...
3
votes
3answers
364 views

Content Strategy to Avoid Duplicated Pages

I'm working with a client on a website redevelopment project where the site in question targets two main end user types, lets call them 'Business-A' and 'Business-B'. EDIT Apologies; I failed to ...
3
votes
2answers
319 views

Information Architecture for a Blog [closed]

I am about to re-design an existing blog for a company and I have a very good flexibility in terms of layout-design and IA. There are many galleries to get some inspiration for the design part, but ...
3
votes
3answers
368 views

navigation menu for not an ordinary site content

Most of my past projects are rather simple in terms of navigation. A simple dropdown menu (Superfish, for instace) works with most of them. Now I have a project that requires content to be separated ...
3
votes
1answer
107 views

How to clearly display automated auction bids

I am currently working on a small Auction site. On this Auction are items and on the item's "Details" page displays a list of bids on the item descending from the amount, so the "active bid" will be ...
3
votes
1answer
125 views

Which layer to end tree test on?

I'm doing a Tree Test on a product that runs embedded software. I am faced with a dilemma on how to design the tree and where to have the designated "correct response" be. I am using Optimal Workshop (...
3
votes
2answers
3k views

How to create a task flow after scenario?

I am trying to create a user experience design for ATM users. These users are semi-literate. I have created a Design strategy, Persona and Scenario. My next step is to create a Task flow and then ...
3
votes
2answers
165 views

Semantics: Shop vs. Store Label

You're browsing a micro-site about the latest basketball shoe. You want to buy the basketball shoe and other accessories (e.g. headbands, socks, etc.) on the site. Shop is a verb and implies an action ...
3
votes
2answers
218 views

Are there any references for useful forum categories?

I am involved in setting up a forum/message board site that will be used for client communications and support. I would like to plan the categories/topics that messages will be posted under. ...
3
votes
2answers
1k views

Navigation hierarchy: categories next to single items at the top-level

In our new product we have several pages grouped into several categories. One of those categories is more important than the rest. Moreover, we have relatively a small number of pages and categories (...
3
votes
2answers
108 views

Visually distinguish an index versus a single view

I think I'm having a hard time pulling this off because no one has yet done a good job of this. Think of the home page of most blogs as the index, just a list of the latest blog posts. When you ...
3
votes
2answers
91 views

Less frequent but relevant information more seldom or more frequent but less relevant information more often?

In a project I’m participating in we are in a crucial crossroad. We’re discussing whether it’s better to fill an intranet with information, even if it’s not directly targeted at this particular user, ...
3
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2answers
458 views

How should a small team approach the redesign and relaunch a large, complex intranet? [closed]

I'm embarking on a redesign of a corporate intranet. The project will likely result in a complete structural overhaul of the site. However, the project team will be relatively small. This poses a ...
3
votes
1answer
373 views

can user-generated tags help organise a site's IA?

I am working on a project for an ecommerce website where there are multiple personas. Each persona will have a different mental model of the system so the IA is proving especially hard. My original ...
3
votes
2answers
43 views

How to manage many level navigation before the main operation

I am designing web application which needs 4 levels to manage the flow charts which is the main purpose of the application . The structure is something like this: Company names - folder ...
3
votes
3answers
801 views

Single Page Application - In-app New Tabs

I have a table of items and when I click on an item, the details open in the same view. So, to view another item, I need to go back and click on another one. To avoid the back and forth, I want to ...
3
votes
1answer
94 views

Tablet form design navigation: Up/down or left to right

I'm designing a long tablet form and trying to decide on the navigation. My intuition is telling me option A in the image is the right approach. It feels like one long form on one page vs. several ...
3
votes
1answer
259 views

“Starred” or “Favorited” items in an organizational app

I am designing an organizational app, and, per the specs, it has a "favorites" tag/shortcut/folder. This would exist alongside folders and tags. In your experience, is it a good idea to include "...
3
votes
2answers
1k views

Duplicate links in a navigation structure

Does anyone know of any research or studies regarding usability concerns of duplicating links within a navigation structure? When I say "duplicating links" I mean repeating a menu item within the ...
3
votes
1answer
133 views

Best set of elements in footer?

We're working on a side site for a project, which is based on WordPress. The site has posts, pages, photos and videos, most of this content is of informational nature. However, the site's intention is ...
3
votes
1answer
293 views

Very complex responsive navigation

I'm working on a redesign project that has a complex navigation, especially in the case I have to make it full responsive. There is a navigation bar to go to several section of the site. Each section ...
3
votes
4answers
218 views

Content page prior to login screen?

Context We have been asked by a client to have a precursor page to house some content about product and services before the login screen. As our product is B2B SaaS proposition users/employees have ...
3
votes
1answer
144 views

differentiating between groups of products that are very similar?

This is the corner I'm backed in to: My company is releasing a new line of products that use the same hardware as our current products, but with completely different software -- a cloud based version ...
3
votes
3answers
723 views

Is paging within a scrolling banner necessary?

This is used quite extensively across the web, but I'm wondering whether it is actually necessary. Alot of animated banners/carousels on websites use navigation or paging links so that you can jump ...
3
votes
1answer
139 views

Is it suitable to change the design of a service over time?

When designing a web service is it acceptable to change the layout over time? For example when you first launch a service you may be introducing new concepts and relationships to the user which ...
3
votes
4answers
243 views

Documentation: one long page or several short pages

We're working on the design and organization of our documentation. The current structure is something like this: General info on topic specialized sub-topic 1 specialized sub-topic 2 specialized sub-...
3
votes
1answer
82 views

Selecting from a list of 200-character items [closed]

Background I'm a product manager working on an application that allows users to send out custom email campaigns (e.g. newsletters, coupons, etc). On our campaign edit page where the user prepares ...
3
votes
5answers
822 views

How to layout / structure a page with a long sidebar but a short content section?

Basically, I have a data table in the main content area and a filter section on the sidebar. The filter on the left serves as a filter for the data that would appear in the data table. Now, each of ...
3
votes
2answers
460 views

Organization hierarchy vs labels

I am building a location tracking app for enterprises. An organization has hierarchy like CEO → Department Head → Region → State → City. Anyone in parent group should have visibility over all its ...
3
votes
4answers
208 views

Menu categories are both on the page and the hamburger menu.. is it redundant?

I am creating the responsive version of a website and I ran into some issue. The website has 3 main categories (say, Cat 1, Cat 2, and Cat 3). First I thought of putting the 3 categories on the page ...
3
votes
1answer
209 views

How to best organize multiple taxonomies when the content resides on categories?

I'm working on a website about public health that has a somewhat confusing data structure. It currently opens up to a list of location categories (one-to-many) that contain a content page and a list ...
3
votes
2answers
177 views

Are these typical product pages distracting? (Aesthetics vs. UX balance)

Tradition - Information Overload? (typical product page from a traditional e-commerce platfrom like Amazon.com) As an average user I look at less than a third of information, and read through even ...
3
votes
1answer
259 views

Design patterns for unstructured storage and search of information

The prevalence of tags seems to have helped drive a trend towards unstructured storage of information, and instead supporting unstructured or intelligent search features to help retrieve stored ...
3
votes
4answers
371 views

Online courses: Open structure versus Closed structure

I'm building a simple course platform that uses content like articles and videos as the building blocks of the course. You have to learn the content in a chronological order to make sure you ...
3
votes
1answer
140 views

Menu Contextual Order

The application I'm working on maintains lists of timezones, countries, cities, & venues, and it allows the user to manage those lists (list/add/edit/remove) via a menu. My initial approach was ...
3
votes
1answer
166 views

Examples of products that have 2 areas / sets of login details

Take the scenario of a Point of Sale system, like Square. There is a 'hub' account that is logged in all day from the tablet, that all employees use to make transactions. Every employee then also ...
3
votes
1answer
471 views

Submission Forms design

I am working on a web application that allows curators or users to publish/edit articles, papers etc. They can use external services (like ArXiv etc.) to import data directly to the forms and they can ...
3
votes
3answers
565 views

Greying out or hiding information icons

I've seen a lot of posts here about greying out or hiding controls and menu items, but this question is about greying out or hiding informational icons in a selection list. I'm curious on your ...
3
votes
1answer
193 views

Multiple-axis content access - Is three dimensions too many?

Referencing previous article: Are multiple entry points good or bad? Our Intranet design has IA and global navigation that is currently based on locating targets along three axes. Content is sparsely ...
3
votes
3answers
432 views

Displaying a large number of tables

We're designing a search feature which returns results from many different tables. The user searches for something and the application returns all the tables answering the search query. The user ...
3
votes
3answers
299 views

How should I handle conditional content for product listings?

I have a client who wants to have conditional content in the product catalogue of their website for each market/user base. The client has a lot of "user bases" and markets, each with different needs, ...
3
votes
3answers
474 views

Adaptative Web Design + UX deliverables

does it make sense to create UX deliverables about wireframing information design, when nowadays we are evolving to adaptive web design, with more than 2 or 3 different layouts for different devices? ...
3
votes
3answers
60 views

Careers links in mega menu

I am designing a corporate website career page. Should I use a mega menu for the career page? Here are some of the items related to the career page: Who we are! What we do? Life at Our Company! ...
3
votes
1answer
111 views

How to show better hierarchy for inter dependent fields in a table?

[Might be an existing question, couldn't find a better match] User scenario I have a list view that shows column headers ( fetched from a separate table ) User has the following ability to do. Can ...

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