Questions tagged [information-architecture]

Semantic structure of information within a website, desktop application etc.

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7
votes
12answers
4k views

What is an effective way to present wireframes and other IA deliverables to client? [closed]

My agency currently includes wireframes in our project definition documents. Each key page is described along with its wireframe, basic interaction, input fields etc. However, I'm not sure if this is ...
7
votes
1answer
510 views

minimalistic top navigation + huge footer = winning combination?

Ive seen a lot of very successful sites of big companies like mailchimp and others with minimalistic top navigations consisting of 3-5 buttons, but big footers where detailed navigation is located. ...
7
votes
7answers
898 views

How can I show the user where they are in a non-hierarchical page structure?

I am working on an interface for a system which enables users to browse a large model of a business' processes. The many items in this model are arranged in a "net" structure. When viewing a single ...
7
votes
1answer
1k views

What is the best format to capture addresses for a universal user-base?

What is the best and most usable format to capture address information from a universal user base? I was thinking to have the system detect the country by IP address and have that selected by default, ...
7
votes
4answers
530 views

Best way to display a nav item with a single sub-page?

I am working on a nav which includes a page that has a single sub page like so: Home > Careers > Profile. If I want people to go to the overview or landing page first which has the majority of the ...
6
votes
8answers
615 views

Rapid content audits, can this be done?

Content audits although immensely dull are essential to understanding an existing websites content. Content audits for larger sites where you're capturing each page and analysing the content page by ...
6
votes
4answers
261 views

Mixed classifications in IA — ever appropriate or effective?

I got to thinking about this question actually at the supermarket recently. I was looking for an item that I thought just had to be in the baking section ... because that's how brick-and-mortar stores ...
6
votes
3answers
2k views

Should I use greek characters in my urls?

I'm setting up a website for a client who's Greece based and I'm not quite sure how to go about the urls. There are two options I'm considering at the moment: Use greek characters and have the urls ...
6
votes
4answers
446 views

Should an API documentation include When-to-use and when-not-to-use list?

The target user base for the problem described below is one of the most neglected and underrated one - Programmers/Developers/Coders. Consider, for example, this java doc which is explaining about ...
6
votes
7answers
270 views

organising destinations for travel company

I've been asked to produce an IA for a large travel company and specifically the groupings of destinations. I have: by country THEN by state region THEN by capital city and major population center (...
6
votes
3answers
2k views

Usability of nested accordions

I have seen some interface designs that nest accordions that show/hide information at more than one level of hierarchy. The example show also uses both vertical and horizontal hierarchies to add ...
6
votes
3answers
496 views

Quantitative methods for analysing vast Intranet IA

I have been asked to analyse and better group pages under a section of a large government website. The number of pages runs into the thousands. The problems I have is that metadata rules have not ...
6
votes
1answer
2k views

Task-based vs topic-based navigation on travel destination-site

I've got a concept of a destination-site (about Paris) covering topics like: Hotels, Restaurants, activities, tripplans, and all other usual suspects. This topic-based navigation is the de facto ...
6
votes
2answers
390 views

Should nodes without pages be included in breadcrumbs?

Often times there will be nodes in a navigation tree that do not warrant a page, as their main function is to categorize the content found beneath them. When a breadcrumb nav is present on a site, ...
6
votes
2answers
1k views

Should multiple step forms be arranged vertically or horizontally?

I'm designing a 4 step insurance form. enter details view your quote etc. etc. Someone has asked why have we done vertical steps (i.e. finish step 1 and move onto new page step 2). Now we know ...
6
votes
2answers
154 views

How do you effectively steer a user OFF your site and onto another one?

I'm working with a client who has a network of websites, each with content that will appeal to a specific audience. The issue we're having is that the client's flagship site will, for the foreseeable ...
6
votes
2answers
864 views

Recommended URL structure for products and categories in MVC app?

For example, suppose I have a site with products and product categories. I'm trying to come up with a good intuitive url structure. I want to use name slugs throughout rather than database ids. In ...
6
votes
2answers
2k views

Task-based navigation with menu-items expanding to Mega Menus

First let me apologize for the length of this question, but I want to explain it pretty thoroughly. Some background/rationale first: As part of the design of a new travel website I've gone with a ...
6
votes
1answer
544 views

Where do you place the homepage on a sitemap?

Simple question really: on your site maps, do you always place the homepage (if existant) as the top single level of a site map, or do you treat it as a sibling on the other main level pages?
6
votes
3answers
638 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
6
votes
3answers
753 views

Pros/Cons of placing Login/Account in line with the main nav bar?

Currently our navigational header is mostly left side and central of page, account is on upper right. A proposed design shows the account moved down, into the main nav bar. There's some space in ...
6
votes
1answer
148 views

Where to redirect after inviting someone?

We have 3 states for Users: Active, Invited and Disabled. Each user with the specific state is broken into a different tab. For example: download bmml source – Wireframes created with Balsamiq ...
6
votes
3answers
160 views

How to handle a bunch of downloads? (information architecture)

In a current project I'm working on, is the following in the request list: In the Footer-Menu should be an link to a download center, where users can download materials about the company (brochures, ...
5
votes
4answers
301 views

How to prove a design opposed by the product stakeholders?

We've been working on/off on an account/bar header for a large corporate site for nearly a year now. We've got so many stakeholders that nobody can ever agree what should go there! What tools/ways/...
5
votes
2answers
422 views

Paths Short or Long

I am working through a problem with path names. The previous version of a site used short codes for url paths. Coming into this for a new project and the short code based paths, while deterministic, ...
5
votes
5answers
532 views

Alternative label for “Solutions” tab in main menu?

Analytics and heatmap testing show that users don't really click on the "Solutions" tab in our main menu. My guess is that this is because the "Solutions" label is overused and users are a bit blind ...
5
votes
2answers
589 views

How to validate large-scale IA without skewing data? Crowd-sourced techniques?

I am pitching for a job that requires validation of the information architecture of a very large health and social care website of around 6500 pages. Here is my approach: Analyse existing research: ...
5
votes
3answers
1k views

Designing wireframes keeping accessibility guidelines in mind

I am not sure if there is a definite answer to this but I thought I'll just throw it out.... I am working on re-designing a site for an federal organization who also require their site to be ...
5
votes
2answers
359 views

Removing Admin rights from an Admin user

I am building a system where the users have roles that can change over time. One user can have one or more roles. The roles define access to pages and features. Some of the users will have an Admin ...
5
votes
3answers
5k views

What is meant by “page-level”?

My primary interest is understanding it in the context of information architecture, e.g.: ... you should group and structure information at the page level and enforce rigorous user testing. In ...
5
votes
3answers
1k views

Multilevel Navigation - Enterprise Application

I'm offering a design solution for an enterprise level applications navigation system. Currently the user can navigate by drilling through a series of parent and child menus. There are up to 5 levels ...
5
votes
3answers
338 views

Regards to Records in a Table: Long Scrolling versus 1 > 2 > 3

There are some questions that have been asked along this topic; however, I did not find this exact question. I am having a disagreement with the technical architect on my team in regards to how to ...
5
votes
5answers
303 views

How does a CCTLD affect user behavior?

I'm in the process of consolidating several sites into one. Content that previously lived at http://example.co.uk/ will now live at http://example.com/uk/, content from http://example.fr/ will move to ...
5
votes
4answers
5k views

Wireframing StoryBoard as an entire UX design specification (deliverables)

From an IA/UX designer perspective, what do you think about HiFi wireframe storyboard for Web applications, instead of a classic deliverables approach? I have read a very good documentation about ...
5
votes
2answers
237 views

Determining when to use questions vs. statements in a navigation

I'm working on a project with a psychology office and I'm mulling over an issue that I haven't seen a lot written for. Namely, when is it best to use inquisitive categories vs. statements in a ...
5
votes
5answers
610 views

Can Information Architects and UX Designers work as separate profiles?

I'm just very recently working as a UX Designer and loving my job but learning still a lot about it. My main focus lies with design while a large part of it is usability, which I like as well. I was ...
5
votes
3answers
227 views

What are the advantages of existing real world patterns in Information Architecture

When explaining real data structures to users, companies often use a parallel to the real world to help explain it. An example is the newsstand on an iPhone. When is it a good idea to do something ...
5
votes
2answers
1k views

Hamburger menu on big screen - what do you lose?

The notorious "Hamburger Menu" () is now showing up more and more on large desktop and laptop screens. The actual navigation menu that summarizes the site structure requires clicking on it to show. ...
5
votes
3answers
255 views

Why do we always need to integrate search with structure?

Jakob Nielsen posted in May 2009 an article called “Top 10 Information Architecture Mistakes” where he states that mistake no 2 is not having an integrated search with the structure of the site. I’ve ...
5
votes
1answer
137 views

Developing good UX for handling configurations of multiple objects

I am developing a dashboarding system that lets users drag and drop charts of interest. Some of our users may want to have 4-7 charts on a given page. For each chart, there are certain parameters that ...
5
votes
5answers
175 views

Is adding number to metro map a good practice?

The metro map of my city recently added numbers indicating which line and what station is this in the metro map. Some argue that this adds visual complexity to the already crowded metro map. However ...
5
votes
2answers
621 views

Problems understanding JJG's IA diagrams

I want to use JJG's visual vocabulary to construct the diagram of a web page. However, I cannot fully understand some of its components. For example, the conditional selector is used when a user ...
5
votes
2answers
2k views

Nested tabs (vertical within horizontal) alternative

I am working on a component is part of a larger wizard. It is made up of nested tabs (only 2 levels deep). Here is a quick wireframe of the it: The system I am working on is a refresh of an existing ...
5
votes
3answers
281 views

How to convince client to categorize personal stuff in MyAccount

We're doing an entire redesign of a website of a bank. (I made a simple scheme of the IA with some main categories -Insurance, Loans, CC, Bank accounts- in reality it's a bit more complicated) In ...
5
votes
1answer
3k views

Best tool/program/method for taking a site inventory? [closed]

As an IA, I frequently take a detailed content inventory of a site, capturing basic things such as page titles, URL, and META keywords (to name a few). What programs have people found success with? ...
5
votes
1answer
166 views

How to show linked entity inside another entity

I need to show some way to indicate that the green colour entity is linked and not owned by the parent (blue) entity you were currently in. Currently i'm using colour variation like here and wrapped ...
5
votes
3answers
174 views

Examples of online help for hands-on physical hardware components rather than software? [closed]

Almost all online help (OLH) "best practices" and solutions seem designed exclusively for software and assume that the tasks will be performed directly on a computer. Now, what about help for field ...
4
votes
2answers
994 views

Design Interaction for Item Status (Available/In Progress/Done): How best to display them?

I'm working on a web application that allows product owners to publish content across various devices. Publishing is not instantaneous and I must inform product owners that this process can take time ...
4
votes
5answers
358 views

8 short tutorial videos: all embedded in one page vs separate pages with title link?

I'm putting together a catalogue page for eight 3-minute video tutorials explaining how to assemble electronic components (if relevant, here is an example video). The context is a robotics competition ...
4
votes
4answers
344 views

What is the best way to let users read an “important note” before submitting a form?

We have a website where users can book a room and our payment gateway is Paypal. On the payment page, we have a form requiring customer information and at the bottom, we have a button called "Make ...

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