Questions tagged [information-architecture]

Semantic structure of information within a website, desktop application etc.

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2
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1answer
220 views

How to get a Company Ontology?

Working with a new customer I try to find out the company ontology (internal language). They use specific words that could mean different things in other context, but internally they have specific ...
1
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1answer
30 views

Classify legal content in health services

The health service of a county have content scattered across different environments in different software versions. Users are confused of which application to use for what content and try their best ...
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2answers
97 views

Where to redirect a user when he send a quote?

I have a web site where professionals can send quotes about their services to whoever need them. To send a quote is a simple form; my question is: what should happen after the user sends the form? ...
3
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2answers
173 views

Are these typical product pages distracting? (Aesthetics vs. UX balance)

Tradition - Information Overload? (typical product page from a traditional e-commerce platfrom like Amazon.com) As an average user I look at less than a third of information, and read through even ...
2
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1answer
457 views

Best way to show to a user a list of quotes sent by another users

I have a website (not native mobile app) where users can send their quotes about an specific service. Lets say user X send a request for find someone that can fix his TV, so... tens of other users ...
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2answers
214 views

How to list event details in a calendar card display and filter events

I am re-designing a recruiting events calendar that will display each event in a card format. Here's a bit of background - recruiting happens in a two month time span, so a full month calendar display ...
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3answers
169 views

Which of these options is the best for a long registration process?

I am designing quite a lengthy registration process. Has anyone had any negative or positive outcomes in terms of conversion rates, using the following three solutions: A Progress Indicator with ...
2
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2answers
439 views

Switching between dashboards vs. having one dashboard

I am designing a web application and I recently have been faced with a problem. The problem is that I am confused which method to use or which method is better to use. First let me give you a little ...
4
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3answers
168 views

Countries vs. Languages - changes in phases

I'm working on a project - the site is currently set up with a 'language' toggle on the homepage (gives the option of the site in Eng, and two other languages). However, not all the pages in the ...
2
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1answer
107 views

When conducting a tree test, is it ever okay to use keywords in the task that are present in the tree?

I'm conducting some tree tests, and I'm wrestling with if it's ever okay to use keywords in the task that are present in the tree. I know the general advice is NO, but I'm having a hard time phrasing ...
3
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1answer
276 views

Very complex responsive navigation

I'm working on a redesign project that has a complex navigation, especially in the case I have to make it full responsive. There is a navigation bar to go to several section of the site. Each section ...
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2answers
1k views

What is the difference between a UX Architect and a UX Designer?

I am not so sure what is the difference between ux-architect and a ux-designer? UX-Architect - involved in research - create wire frames + interactive wireframes - create guidelines - involved with ...
3
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4answers
200 views

Content page prior to login screen?

Context We have been asked by a client to have a precursor page to house some content about product and services before the login screen. As our product is B2B SaaS proposition users/employees have ...
6
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3answers
622 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
2
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2answers
193 views

Structuring data on a blog/website

I've been doing web development for quite some time now but so far I've only been taking care of the coding/integration part. I'm just starting to work on websites from scratch and I'm having an issue ...
2
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2answers
257 views

On a smartphone, should a survey display questions one at a time or all at once?

I've come across a few loosely related questions on UX stack exchange, but nothing quite like my scenario. I'm building a mobile phone app that allows one segment of our users fill out surveys that ...
2
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3answers
136 views

In reports, Displaying 0 is always good?

The image below is monthly attendance report of an employee. You can see no holidays and no late days displayed here. My question: Is it always good to show the 0 value on reports, even the ...
3
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2answers
140 views

Semantics: Shop vs. Store Label

You're browsing a micro-site about the latest basketball shoe. You want to buy the basketball shoe and other accessories (e.g. headbands, socks, etc.) on the site. Shop is a verb and implies an action ...
4
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1answer
1k views

UX best practice for role based access?

I am creating the information architecture for Enterprise software and currently putting in place Hierarchical Role based Access in order to personalise the user journey and allow my users to perform ...
0
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1answer
202 views

Customers with multiple locations

We've been creating an admin portal; the user of the portal would only be the staff at the company as this will be an internal tool. The issue we've run into is that we have conflicting opinions on ...
1
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1answer
298 views

Multiple Nested Views in Profile: Enterprise Business Application

I'm modernizing an enterprise level business application that currently does not have a graphical user interface, it's a CHUI. The application has a customer profile screen with a persistent profile ...
5
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3answers
1k views

Multilevel Navigation - Enterprise Application

I'm offering a design solution for an enterprise level applications navigation system. Currently the user can navigate by drilling through a series of parent and child menus. There are up to 5 levels ...
3
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2answers
2k views

what is differences between content strategy and information architecture?

Most often These look as overlapping topics. Can anybody help me to figure out?
0
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2answers
91 views

How to design hierarchical content of large volume

I am working on a large intranet site, and there is lots of hierarchical content. I am having some trouble in balancing between the depth and breadth of the whole content. What do I do, can someone ...
2
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1answer
155 views

What Comes After PDFs? [closed]

I do IA for a large manufacturer. Our product catalog has over 500,000 items in it. Each product has at least two PDF documents associated with it. So, at a minimum, we've got a million PDFs in the ...
6
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3answers
594 views

Pros/Cons of placing Login/Account in line with the main nav bar?

Currently our navigational header is mostly left side and central of page, account is on upper right. A proposed design shows the account moved down, into the main nav bar. There's some space in ...
1
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1answer
98 views

How should empty details in master detail grid be displayed?

If I hide the captions for empty information and rearrange the elements, it is harder to check for details. If the caption is displayed, it is also confusing to read. (especially if there is another ...
4
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2answers
401 views

Should folksonomy tags be governed or not?

When we organize content it can be done in a hierarchy information model or a flat information model. The flat model is sometimes implemented by the use of metadata in the form of tags. Tags put ...
2
votes
1answer
813 views

Information Architecture vs Customer Journey Map vs Service Blueprint

I understand Customer Journey Map (CJM) is relevant when the need is for uplifting/designing the customer experience, ideally through a persona lens across multiple touchpoints. On the other hand, ...
3
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2answers
2k views

What is the best way of displaying nested categories with very long names?

I'm creating a website that is going to contain a lot of structured information (material for passing the final high school exams in Israel) The information has already been structured into ...
6
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1answer
138 views

Where to redirect after inviting someone?

We have 3 states for Users: Active, Invited and Disabled. Each user with the specific state is broken into a different tab. For example: download bmml source – Wireframes created with Balsamiq ...
8
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1answer
448 views

How do I indicate that clicking a button will remove their search results?

This is about a complicated application that holds 50 years of archived data. Some things are illogical and we can't change it because it's stuck in 50 years of rusted customs. But slowly I'll try and ...
2
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2answers
233 views

User Flow for Multiple Types of Professional Users

For the website of a manufacturing company that markets to both B2B and B2C, my team is creating a "Professionals" section to provide resources to the professional markets that we serve. (Our website ...
2
votes
1answer
294 views

Folders and Tagging pattern for a shared files?

I'm developing a user interface for an enterprise product that has programs that are created, run, and shared by members of an organization (i.e. a company). I want users to be able to easily find ...
137
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16answers
22k views

Is the folder structure dying?

In our digital world we have previously been forced to know the location of digital content. The obvious one being the local hard drive or a shared file server where sometimes extreme structures have ...
2
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1answer
536 views

Non-Linear Site/App Navigation

I'm looking for examples, or guidance otherwise on a good model to implement navigation for an application who's data is not linear or hierarchical. A few examples ... hierarchical information ...
3
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1answer
256 views

Design patterns for unstructured storage and search of information

The prevalence of tags seems to have helped drive a trend towards unstructured storage of information, and instead supporting unstructured or intelligent search features to help retrieve stored ...
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4answers
417 views

Why are material design controls displayed on top?

I'm working on a new web application specifically designed for android devices and consequently it needs to be based on the Material principles though this question is about IA in general not only the ...
1
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2answers
51 views

Alternate term for customised version of a document

We are currently using the word "Localisation" (sometimes "Localization") to mean a child version of a document (or folder) that has been then customised to fit a specific situation. In this case ...
0
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2answers
407 views

What is the difference between Keywords, Tags and Controlled Vocab

I am designing a website that every article in it is related somehow with other articles ... I attend to do the relation by tagging the articles .. but some of the team suggested to do the relation ...
1
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3answers
254 views

Home page content for a data aggregator website?

We're creating a data aggregator site for different activities one can do in our city. We're not sure of what to include and what not to on our front page. Right now we have a big search function on ...
2
votes
1answer
102 views

How to prevent too generic categorisation in card sorting

I'm doing a card sorting for an ecommerce of beauty and wellness products and services. I prepared a list of cards which are not too specific and not too generic. For example, I have some cards like - ...
0
votes
1answer
936 views

Alternate name for “Resources” section of a website [closed]

Simple question regarding labeling, I have a "Resources" section on a website that contains instruction manuals, technical specification documents and such. It also contains a couple of forms to ...
4
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2answers
320 views

Sidebars - How useful are they?

We're considering putting information in sidebars and are wondering how useful they are or do users simply ignore them? The project in question is for a heavy content news site.
4
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2answers
396 views

Labels for cards in card sorting session

I'm working on a redesign of an ecommerce. Right now I'm thinking about IA. I thought it could be a good idea to run a Card sorting session to discover what are the best labels to use and how to ...
2
votes
3answers
726 views

What makes a form field mandatory?

In a Web form I have a question to which an answer needs to exist, so that a result can be shown to the user. It's about the users family status (single, family). Because there is a majority of users ...
0
votes
1answer
184 views

Using QR codes to record results of card sorting exercise

I have seen that OptimalSort gives an option to add barcodes to cards. However, this requires paying for OptimalSort and purchasing a barcode scanner. There are many free apps for reading QR codes. ...
1
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1answer
113 views

Mapping “Reports” under Master Web Application having multiple products

There is web based application which has bad experience issues with reports and mapping. Currently application is mixture of 4 different products and they provide service to customer as per needs. ...
0
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2answers
93 views

How to handle multilanguage when most of the contents will be available in one language only?

We are designing a large institutional website with lots of content. The site will be in Spanish, but the client needs some of the content to be available in English as well. Most of the content, ...
4
votes
3answers
384 views

Information architecture for supermarket website

I'm working on a website (responsive) for a supermarket. I'm thinking about the best way to provide a structured navigation both on mobile and desktop. How would you organize the navigation? I've ...