Questions tagged [flow]
Use this tag for questions related to user flow
52
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How best to guide a user on the flow of a complicated web app
I am in the process of designing a really complicated system and, true to form, beta users are having a hard time navigating it and figuring out what to do. They're not using the nav menu, the tabs ...
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How should I label restart/resume buttons for a device passed from user to user?
I am working on a virtual reality application that is designed to be passed from user to user. We detect when someone removes the headset from their face, and detect when the headset is activated ...
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2
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99
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Show menus that should be contained in each module
I am creating a system that has different modules that need to be shown (in my example: Payroll, Bonus, Loan, Severance, Annual Tax) that each have different processes but all of them (except Annual ...
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106
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Best Practice to Verify User during flows
In our app we have different flows such as changing passcode, adding security questions, and deleting accounts and all these flows require the user to verify(through OTP) to incorporate the changes
I ...
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1
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89
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Examples of multi-step asynchronous workflows
our SaaS product has a very interesting 'workflow' pattern, and we are looking for examples of how other products might have handled this.
It works like this:
User fills out a short form (5 fields) ...
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49
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Best practice for users on pages in wrong conditions
Our webapp has different technical pages, that are used as parts of some flows, for example:
“Your session has ended” page where the user gets redirected when their session ends with timeout;
“You ...
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159
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Best practices for SaaS product package subscription flows?
I'm creating a flow of pricing for the Edtech product. I did a competitive analysis regarding this flow but I'm not fully satisfied with these flows.
They follow 1-Home >> 2-Pricing >> 3-...
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458
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Save as "Save and continue" vs Done as "Save and exit"
Current workflow:
User clicks to edit a page
User edits some stuff and clicks "Done"
User automatically navigates to "Changes successfully published"
Our users want to be able to ...
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42
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Confirming an email on a e-commerce site, complete strategy
We are designing a e-commerce site, that requires email verification to create an account.
The account is useful only for
the check out (where name, phone, email are needed) and viewing the
...
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70
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I ask for your help in this crazy modal/dialog flow
CONTEXT
We are sending companies to the clients from a draft list.
The draft list can be viewed and reviewed by clients, who have to decide if they like or not these companies
When clients like a ...
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2
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118
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Show Related Items
What is a good user experience for a single web page that allows the user to add and manage 3 related things?
In my case I want the user to see this in the UI:
Property 1
Building 1
Apartment ...
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69
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Reset state proces if I back to first step
I’m thinking about resetting the state after back to init step in the process.
For example - In the project, I have two creators to build the automations (if->then condidtion type). In the first ...
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257
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EDIT / RENAME VIEW - what's best approach - keep it together under edit or separate options?
Currently, I design edit flow for saved view (filters that allow being saved under "saved view"). The filter bar consists of 4 dropdowns (multiple and single choice), and radio buttons.
The ...
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258
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How do I show multiple pathways in a userflow?
I'm trying to show different user paths in a deliverable. I want to create a user flow but I'm finding this difficult as the user can click on many different buttons on each page to get to the final ...
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150
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UX for uploading documents in long form flow
I have a government client using Pega to control the flow of a business case where a user flows through multiple form screens. Within several of these forms, the user is prompted to optionally upload ...
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55
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Access one of the pages from two different paths in mobile app
We have a feature in our mobile application that can be accessed from the main menu of the application. I it possible to access this page from another place of the application? Is that good or bad UX?
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217
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How to create a hierarchy within filters in filter bar
Currently, I create a survey builder where the user is able to preview all pre-defined questions within the database and based on this user chooses what type of survey would like to create. Based on ...
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54
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Placement of warning within a trade flow
We need to warn customers who are about to trade a stock that it is currently suspended (https://www.nasdaq.com/glossary/s/suspended-trading). What's the best place and way to notify the customers ...
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2
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80
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How to decrease drop-off rates in mobile surveys
I am redesigning a survey flow. My product team noticed higher drop-off rates with multiple choice questions – the answers often require the user to scroll, and they can't see all of the options at ...
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3
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125
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Surveys for mobile- from UX point of view is it better to implement questions on 1 scrollable landing page or 1 question-1 page flow?
Currently, I'm redesigning the survey and I'm looking for any use case/research in which flow increases completion rates. Does someone have any insights?
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62
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Survey builder: does this flow make sense?
I'm adding a new feature to a survey builder product. It allows the user to choose the appropriate tone of voice for a phrase; the user would be able to decide which phrasing would best fit their ...
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3
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2k
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User Flow - How to visualise that multiple actions result in the same outcome?
This is for a Pinterest mobile interface case study. I am looking to redesign the Visual Search feature and, to visualise how unnecessarily complex the feature is, I tried to design a User Flow ...
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736
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Best practice for SSO sign-in to application - Embedded or external window?
We're currently in the middle of redesigning our agent app and we're wondering what is the best practice to sign in to the agent using SSO..
The main flows we found are:
External browser window where ...
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3
answers
191
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Is a feature landing page necessary when there's only one feature?
We have a web portal with a main menu and submenu. The items in the submenu link to an overview page of more articles.
There are 6 submenu items. 5 link to an overview page which let the user choose ...
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300
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Linking to registration email URL after a signup form
So, today I was working on the 'thank you for... page' at the company that hired me. It is a page that is shown after the user 'requests' an offer for a certain treatment. Because of privacy rights we ...
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661
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Proper display for Rejection of Request
I'm currently working on a project where user submit a media request, which then will be reviewed by another user (verifier).
I have done the display of information, but I'm not sure how can I show ...
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125
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If you need to enter your skype name to link your account
I'm working on a website which can be connected with Skype and the user has some benefit from it. In case if you need to enter your Skype name to link your account, and then click on your name - after ...
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2
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371
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What software is used for user flow? [closed]
Does anyone know what software is used to make this user flow?
I got the pic from Google.
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1
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2k
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Sidebar modal - pros & cons?
Do slide-out modals work well in your experience?
Our requirements are to present deeper, specific content to users without taking them out of a flow, so linking to another page is not being ...
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262
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Comparing user flows for products
I am challenged with presenting 2+ applications & their user flows to my product partners as a bird's eye view. Some of the steps will be common & some unique to these products. The purpose is ...
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Why do many companies hide their navigation during the Sign-In and/or Sign-Up flow?
I have been tasked with designing a sign in flow, but I have noticed that many companies hide their site navigation during their sign in/sign on flows. I've seen quite a few articles on designing ...
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1k
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How to inform the user they have been logged out from their previous account when logging in to a new account in a new tab
We have multiple products that belong together, a suite of products. They all share a single-sign-on solution ie users can log in to one of the products and are automatically logged in to all of the ...
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38
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Setup work BEFORE task, or capture meta details AFTER task?
Hi – designing a voice recording app where there needs to be some data captured eventually. Stuff like who is recording, who is talking, what is the topic.
Is there any consensus around whether it ...
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65
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Is it a good practice to keep the search query after the user selected the result?
I'm designing a search flow for an app, and I have a doubt about what to do after the user select an item from the result list and then click the back button. For example:
This is the search screen, ...
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319
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Where to ask for username while creating profile?
I am creating a mobile app where user can create profile with various fields and with my current approach I allow user to enter all the field details and when clicking on "Save" button, I ask for ...
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2k
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Save, Publish, Save and Publish
I have a question about the UX solution for saving and publishing a new version on the platform.
What is it about?
I created a new document and it becomes the "latest" version.
I can edit that ...
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4k
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UX for creating and managing users
I am working on automating a user creation and management process that is currently done manually by a back office team.
The idea is to allow an admin user the ability to add and edit users ...
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223
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Dynamically growing forms
I'm writing a web-app which has a form so that users can input the details of Thing A. Thing A is associated with at least 1 Thing B, which are also user-defined. Is there a pattern or some examples ...
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81
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Navigation to and from non-menu pages
Context
I'm working on a group management application that's built on a three-level information architecture;
User
Group(s)
Content
A user can have multiple groups and every group has it's own ...
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1
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279
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Navigation flow across multiple websites
I'm working on an authentication flow for a product we're creating. When someone signs up for our service there are a few steps someone has to take;
Go to our website
Click 'sign up'
Complete sign up ...
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2
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164
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What does the mouse path tell you about your flow
When doing user tests I discovered a recurring mouse path among testers. When asking them during a task to go back to the previous screen, the mouse was 'zig zagging'. The mouse went to the main menu ...
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5
answers
890
views
Toolbar position relative to active menu item
I'm working on a system where a user can manage content for a group he is a part of. The image below shows the structure of the menu. The top menu is the user menu. The second menu is the group menu. ...
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4
answers
7k
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Position of 'save' button in content management systems
What is the best position of a 'save'-button in a content management system form?
I'm working on a project that's largely content-based. The users of my system will mainly be adding or editing ...
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879
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advanced settings and default settings in different screens
I have this step by step configuration flow, to help people create an object.
The idea is to show the required configurations on the surface, and more advanced settings, below this layer - because ...
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89
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What is the best way to redirect users to two different booking sites
I'm creating an user flow for a makeup site in which users get a free service (makeup) if they stay for 3 nights at a given number of parter hotels.
We start on a promo landing page, then ask them if ...
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70
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how to maintain updated user flows on product team walls
So far, what we do is simply take a large print out of the current feature we are working on and stick it on the wall. As brainstorming sessions and discussions happen about the feature, notes, ...
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2
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667
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Flow analysis and user flow
What is the difference between flow analysis and user flow?
Is there any difference or are these terms exchangeable?
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2
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211
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One tablet app, one flow with two users (specialist and customer) - how to differentiate?
I am working on a project that involves creating User Interface of a tablet app. The app will be used in the following way:
a customer is coming to the shop
a specialist is starting the app and ...
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2
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138
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Best way to indicate for user to make selections
I need to make it clear as day in as little space as possible that users should make selections then press 'Get a Quote'. Here's my design-
Users open to this screen:
They click the stars to mark ...
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139
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Are there better/easier flows for users to install an app instead of linking it to the App Store/Google Play?
If I have a website that wants users to install an app, what are my options?
I'm currently aware you can use the respective badges, https://play.google.com/intl/en_us/badges/ and https://developer....
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