Questions tagged [experience]

The process or fact of personally observing, encountering, or undergoing something

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2answers
56 views

Feedback on a page please? [closed]

I don't know if this is the right place to ask for feedback on something I'm working on but it'd be great if I could have your expert thoughts. I drive people through PPC to the page below because I ...
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3answers
135 views

Should I allow the user to select an amount to donate or have them enter the amount?

I am figuring out what is best for the user and ease of experience. Should we give them pre selected amounts or let them enter in whatever amount they desire? Example:
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3answers
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How to write correctly the term “User experience”?

I'm filling an user experience portfolio for my business and there is bagarre how to write "user experience" correctly. The terms now inserted are much fragmented like: User eXperience user ...
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2answers
66 views

Working Between Desktop and Browser Applications

Background Client is updating a legacy Windows application in phases, moving toward a browser based system. The first phase is a redesign to a customer manager where users update and delete customer ...
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3answers
125 views

Why does too much customization feels dull and disjointed?

We are developing a saas program for the ecommerce platform. Each product has a name, price, sku, description, variant and etc. By going into a product page, users can edit each product. Instead, our ...
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1answer
626 views

Back/Cancel Button on Registration/Checkout

It's generally recommended to place a Back, or Cancel button depending on information committed, on multi-step systems to allow the user to escape a process. It is one of the most basic heuristics ...
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2answers
178 views

User experience issue and technical limitation in drag and drop functionality

In order to provide more information I am explaining you with more pictures with actual functional scenario. I am creating internal ticketing support system where super admin can able to see list of ...
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3answers
308 views

Forcing a user to sign up to download a file

I don't want to compromise the user experience, but I have been thinking about forcing my users to sign-up to download free files created by myself. Although, it may sound ridiculous, nevertheless, I ...
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2answers
1k views

Confirmation Yes/No button pattern [duplicate]

I have 2 questions. Can we ask the user in a confirmation dialog, "Do you really want to discard changes?" Is this the right way to ask? Also, can the YES/NO options be replaced by Yes, I want to/No, ...
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5answers
11k views

How to make the jump from Web/Graphic Designer to UX/UI Designer?

I've been on the hunt for a new job and am noticing the large ratio of UI/UX Design jobs vs. regular web design jobs. I really don't have any experience with UI/UX Design (unless you can count ...
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1answer
71 views

How do users perceive the display of the number of other users currently viewing an offer (booking platforms)?

We are currently doing an expert evaluation of a booking platform for holiday accomodations. In this context, the question arose how users perceive the display of the number of other users currently ...
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2answers
690 views

How do you write a UX “non-story” in agile - NOT a user story

My manager has asked me to create 1 or more UX stories for a project I'm about to begin. By a UX story, I'm not referring to the USER story (i.e. as an accountant I want to write checks so I can pay ...
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2answers
162 views

How to tell Users that a Tooltip lies behind a Text/Textbox/Image, etc.?

In my UI, I have a normal text headline that covers a block of checkboxes. Without further information I'm scared of users not knowing what to do with the window. My idea is to put a tooltip in the ...
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1answer
110 views

what pros does the hidden menu have when it is used for DT users as well?

I knew that Square redesign had this kind of menu for desktop users as well and I found it odd and I still think that it is a strange solution. Now, I stumbled on this website that has the same kind ...
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3answers
170 views

Hide feature until user reaches a level of experience, show them in disabled state, or show in full state?

I have a feature that only allow users to use it when they've already reached a level of experience in the app (similar to stackexchange, stackoverflow). Should I: hide it until they reach the ...
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1answer
889 views

Two Factor Authentication (2FA) - Does this impair experience?

One of our products that we have built in our workplace is a dashboard where users can view their "big data", visually and broken down into digestible chunks. Recently, it has been suggested in a ...
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1answer
83 views

Drastic (promotional) design changes within the same website; recommendations on points to make to push back?

Am getting brought into a discussion where a Marketing team wants to have a big dedicated page with completely different branding colors to promote one section of a website (bold blacks and garish ...
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3answers
153 views

Should my Home insurance transactional site have a page footer?

Im designing a home insurance transactional journey (what the user sees after they select 'get a quote' from the product page). Should my x4 page journey (enter details, get quote, buy quote, view ...
2
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1answer
82 views

Using an icon to accompany text for better conversions

I have an add to cart button on my products page, and I am trying to decide if it is better to have an icon or not. This is what my current button looks like, but I see companies like Walmart just ...
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2answers
115 views

Should I use multiple '*' when typing in one character?

I am designing a secure password login page. I am thinking about outputting multiple * for one typed character. For example: User types: a Password field shows: ****** My rationale for this is ...
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2answers
269 views

what exactly do UX Designer mean in the web design field?

What I mean by this question is how can a person be an UX designer just by making a STATIC high fidelity mockup on a piece of software like "Photoshop" or "Sketch" or whatever. Does not the words "...
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1answer
59 views

Is it good to put a player into detention (jail) or just kick the user from a server?

I am developing a game server in an open-world game where players can do whatever they want. Once however my staff encounters a rule breaker I advise them to, by their judgment on how bad it is, to ...
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1answer
59 views

Is User Psychology similar to the use of empathy?

So I've been doing some read up about UX hoping to firm up my base as a UX practitioner and was just wondering and thinking if User Psychology is similar to the use of empathy. Understanding that a ...
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1answer
72 views

How do I determine what type of Customer Experience map to use

I have done research online and there seems to be several different CX map structures. Some have steps at the top and then touch points along the left. How do I determine what CX map is suitable for ...
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1answer
2k views

Difference between blocking and deleting?

I'm building a chat application and I'd like to give the users the ability to block and delete users, but I'm not entirely certain what their differences are. What is the typical "experience" a user ...
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1answer
502 views

Alternative questions to the Net Promoter Score

There are some very detailed discussions about the validity of the NPS. But the take home message is that you can't really improve what you can't measure effectively, so it is still important to come ...
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6answers
863 views

Showing the full path to a folder when changing its name

I have a form where a user can enter a new name for a specific folder. The full folderpath is displayed on the form for informational purpose which leads to a problem. I don't want my form to expand ...
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2answers
1k views

Volunteer Work to get exposure to UX

I wanted to see what would be the best way to look for volunteer work so that I can get some exposure to UX. I want to know where designers such as yourself started looking for side project to get ...
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4answers
121 views

How do i balance MI requirements with the user experience?

Im designing an online form, to start the form, the user has to select between x3 options: (option 1) or (option 2) or (option 3) If the option 3 is selected, a lightbox appears to tell users they ...
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5answers
1k views

Should a 'Calculator' support '{' (curly braces) and '[' (box braces)

NOTE: I had originally asked this question on https://softwareengineering.stackexchange.com/, but I had been asked to move it here. I am currently developing a Simplifier for a Calculator. This ...
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3answers
1k views

Should I capture exceptions and present a nice error page to hackers? [closed]

If a hacker is trying to hack, should I present a pretty error page or redirect somewhere instead of a generic/cryptic error? I feel that the hacker knows what they are doing, I know what they are ...
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2answers
80 views

Presenting an operation that is for one or many items

I have a couple of operations that can be performed on one or many items. I can't find anything better than using a drop-down list for each of these operations or is there a more user-friendly ...
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11answers
3k views

How to design a great unboxing experience?

I'm looking for examples or case studies for designing a manual for a physical as well as a digital product. We have an app which needs to be controlled by a physical checklist. Now I'm starting to ...
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2answers
288 views

Best way(s) to register a user, including a file upload on mobile [closed]

I'm creating a form for a site which requires, as part of the registration, the user to upload a file (a CV/ resume). I'm looking for suggestions on the best way to handle this, i.e what if they don'...
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1answer
99 views

Bringing experience to computer online store

I have suddenly realized that in my work I do usability and conversion optimization, but there is no experience in the sites I build. They are quite clear, simple, usable and business efficient, but, ...
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2answers
188 views

Is making an important action harder to find an effective practice, when trying to discourage its use?

The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
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4answers
753 views

Live preview - alternative to split screen

I am working on a playground for designers and front end developers. One of the features it has is the live preview. This means that while you are changing your html or css code you can preview the ...
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1answer
124 views

Hungriness chart - where to find?

So, I have a funny, border-UX question... My friend will have a wedding soon. I'm the best man or whatever it's called - organizer. We'll have some users called guests. Some will travel a long way (...
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4answers
278 views

Is there a nice way to deal with geo-restricted access?

In a site which, by law (or otherwise?), cannot display certain content in a particular geographic region, what's a good way to deal with this? Hulu is pretty terrible (click here, seriously?): ......
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1answer
318 views

The right to remove an account, or change the username [duplicate]

The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience. As an experiment, I'm ...
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2answers
142 views

How to create effective experiences/emotion to change punctured tyres for a car? [closed]

Keeping climate, location and gender into consideration, the mechanism of changing punctured tyres have not seen greater changes? Still it takes energy,effort and time, moreover awful experience ...
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4answers
225 views

Introducing usability into a large Government organisation

I'm hoping you can help me. I've been allocated the role within my organisation to look at how we can improve the usability of our systems. I'm not from a UX background at all so this is proving quire ...
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2answers
4k views

Pinterest: Can first time users understand “Repin” & “Like”? Why should'nt I simply “like” it as a behavioral attribute?

Similar to Twitter, where RT and Favorites are around - which in is an extension as in on Pinterest. But how often people to manage to understand stark differences on "Repin" and "Like" - If I repin ...