Questions tagged [experience]

The process or fact of personally observing, encountering, or undergoing something

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66 views

How comfortable are users with sharing their numbers with mobile apps?

There are applications which request the user to share their mobile numbers for various reasons(like for authentication, OTPs and so on).Are the users comfortable with sharing their numbers?
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134 views

Should I allow the user to select an amount to donate or have them enter the amount?

I am figuring out what is best for the user and ease of experience. Should we give them pre selected amounts or let them enter in whatever amount they desire? Example:
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1answer
57 views

Is it good to put a player into detention (jail) or just kick the user from a server?

I am developing a game server in an open-world game where players can do whatever they want. Once however my staff encounters a rule breaker I advise them to, by their judgment on how bad it is, to ...
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1answer
83 views

Drastic (promotional) design changes within the same website; recommendations on points to make to push back?

Am getting brought into a discussion where a Marketing team wants to have a big dedicated page with completely different branding colors to promote one section of a website (bold blacks and garish ...
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1answer
110 views

what pros does the hidden menu have when it is used for DT users as well?

I knew that Square redesign had this kind of menu for desktop users as well and I found it odd and I still think that it is a strange solution. Now, I stumbled on this website that has the same kind ...
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0answers
40 views

What additional processes and skills are involved in “Human Experience Design”?

It seems that the nature progression of the scope that is being covered by the HCI/UX design discipline has extended to "Human Experience Design", which appears to be encompassing not just experiences ...
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0answers
26 views

Sorting navigation elements based on tracking data

We have a huge site where the order of the main navigation is not reflected by the usage of these. e.g.: Current: Category 1 , Category 2, Category 3. Category 3 is by far -14:1- the most ...
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4answers
119 views

When to ask the user to login for a more personalized experience

I’m currently working on an appointment platform for a drugstore chain. The current flow is as follow : User select a service and get geolocated or enter is own location information. The user can see ...
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0answers
48 views

Placement for Standard Filters on webpage

I have a case where i have a side nav bar on our product as in image 1 and i'm currently working on a new view where i need to show a standard filters on left side as in image 2 But problem is when i ...
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3answers
420 views

Toggle button VS Explicit Option button?

We have a booking page in our Mobile application which shows all the bookings made by a user. Recent bookings are stored in the App itself hence no need to make any server call and can be shown ...
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1answer
71 views

How do I determine what type of Customer Experience map to use

I have done research online and there seems to be several different CX map structures. Some have steps at the top and then touch points along the left. How do I determine what CX map is suitable for ...
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1answer
317 views

The right to remove an account, or change the username [duplicate]

The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience. As an experiment, I'm ...
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4answers
136 views

In an ideal world, which designer would work on which part of the product at which part of the process [closed]

This is probably the most debated topic regarding the different kinds of designers and their different roles. it's almost impossible to answer. in reality most designers wear many hats. lets look ...
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2answers
158 views

How to tell Users that a Tooltip lies behind a Text/Textbox/Image, etc.?

In my UI, I have a normal text headline that covers a block of checkboxes. Without further information I'm scared of users not knowing what to do with the window. My idea is to put a tooltip in the ...
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5answers
3k views

How important is the status bar to a user of my application ?

I have been developing a couple of applications now and I have also come across the following issue multiple times: Can I omit/hide the status bar in my application throughout the whole application ? ...
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1answer
107 views

Why most of the steering wheels in cars is placed in the left side? [closed]

I know some countries such as UK has the steering wheels of their cars on the right side. But as we can see, most of the Europian countries uses it at the opposite side. Since I used to drive a car ...
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2answers
2k views

Is there a difference between Experience Design(XD) and UX design

Going through various sources, I am getting that UX designing is a perspective limited to designing services and products as per audience and Experience design holds more artistic temperament for ...
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2answers
66 views

Working Between Desktop and Browser Applications

Background Client is updating a legacy Windows application in phases, moving toward a browser based system. The first phase is a redesign to a customer manager where users update and delete customer ...
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1answer
77 views

Tone of Voice when speaking to audience [closed]

Working on a new homepage for my site and my primary audience is developers. In my title I was planning on using something like... Helping </developers> achieve their potential The markup ...
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2answers
79 views

Landing behavior when switching sites on a multi regional website

Just to provide the context, there's a multi regional site setup as follows (using wordpress): - site.com/kr - site.com/tw Each site currently only has one language, e.g. ko_KR for site.com/kr. Each ...
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1answer
70 views

Why Youtube mobile app doesn't play video in background? [closed]

One of the reasons I could think of ads and viewing video is what makes them money, they want you to see ads but don't we also use youtube to listen to music and other audio-only contents? People will ...
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3answers
101 views

Stability — is there a technical term in UX for this?

I am in the writing of a paper using Microsoft Word. I also write this Stack Exchange question and at both I have a good feeling about the user interface as only the sentence I write is changing, the ...
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1answer
55 views

Best way to emphasize the Freemium advantage (content site)

Scenario: A website which provides its users a content. Some of the content is free (to any user access the site without any login needed) and some can be seen only by paying users. When you access ...
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2answers
282 views

Choose between single or double buttons for two actions

I'm trying to find what is the best approach for the following scenario. I'm building Music Player App(iOS). For each played song we have two options : Add the song to My Music Library Add the song ...
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2answers
137 views

How do product designers experience onboarding?

It's very important to play around and experience a feature in the wild for iterative process. Once you've designed onboarding which includes getting started tooltips and emails, it's difficult to ...
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1answer
499 views

Alternative questions to the Net Promoter Score

There are some very detailed discussions about the validity of the NPS. But the take home message is that you can't really improve what you can't measure effectively, so it is still important to come ...
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1answer
51 views

Predicting Flaw in users action and giving feedback to user

Recently when I was using Gmail i ought to notice that Gmail runs an algorithm by which if user types " I have attached " in a mail and does not actually attach mail it shows a dialog confirmation ...
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1answer
169 views

Click on main text opens a new detail page on a card

I have a situation where I have a card as an element and it had primary Title, Sub title, and other texts and one secondary CTA. The problem that I am facing is the click on the main title opens a new ...
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1answer
67 views

Different layout/interface for a single section of website

The experience of my publishing website is, for obvious reasons, centered around easily finding and getting to content. The layout, functionality, and page hierarchies are all built and organized to ...
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2answers
197 views

Replacements or Swapping Items Best Pattern?

I'm trying to find the best experience for replacing or swapping items in a list.. User (Michael) has an inventory list, so when item "A" is no longer available or out of stock, Michael will get the ...
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2answers
847 views

Notification when item is added to a shopping cart

Ajax is likely the best method of adding an item to a shopping cart. By which I mean, the item is added client side, with no page refreshing. But what is the best experience to let a visitor know ...
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1answer
1k views

User experience evaluation: How to use AttrakDiff?

How can AttrakDiff measure pragmatic quality of a website if users just visit the site, maybe for the first time. Lets say it is a shop, and they haven't bought anything yet. Does this matter? ...
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1answer
59 views

Is User Psychology similar to the use of empathy?

So I've been doing some read up about UX hoping to firm up my base as a UX practitioner and was just wondering and thinking if User Psychology is similar to the use of empathy. Understanding that a ...
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1answer
99 views

Bringing experience to computer online store

I have suddenly realized that in my work I do usability and conversion optimization, but there is no experience in the sites I build. They are quite clear, simple, usable and business efficient, but, ...
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6 views

best way to display data tables with too many columns

I am faced with a challenge on the best way to help the user scan data, and make a determination about the status of their pipeline, in a flash. What is the best way to display data for a table that ...
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1answer
20 views

Incorrect iframe implementation

Some context, we are using a third party authentication platform where ecommerce sites can choose to display this platform within an iframe during their checkout process. We have media queries that ...
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2answers
87 views

what should be the placeholder name and image until user has completed his profile?

I have an app where we show the name and profile picture on the menu page. The menu page can be seen without completing the profile also. At this point what would the most appropriate placeholder name ...
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2answers
79 views

Customer Migration… more like customer confusion

I have recently been put on a customer migration project, making customers change web/app/retail experience. The company I work for has acquired another company in the same industry. Everywhere I ...
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0answers
76 views

Is it good practice to place tabs at the same level when search is the main feature? How to deal with spacing?

I'm building a dashboard I'm stuck at one level whether keeping the title on the same line as the search bar (as highlighted below)? For example, I select Option1 from the list of drop-down (check the ...
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1answer
1k views

Difference between blocking and deleting?

I'm building a chat application and I'd like to give the users the ability to block and delete users, but I'm not entirely certain what their differences are. What is the typical "experience" a user ...
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2answers
80 views

Presenting an operation that is for one or many items

I have a couple of operations that can be performed on one or many items. I can't find anything better than using a drop-down list for each of these operations or is there a more user-friendly ...
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2answers
141 views

How to create effective experiences/emotion to change punctured tyres for a car? [closed]

Keeping climate, location and gender into consideration, the mechanism of changing punctured tyres have not seen greater changes? Still it takes energy,effort and time, moreover awful experience ...
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2answers
55 views

Feedback on a page please? [closed]

I don't know if this is the right place to ask for feedback on something I'm working on but it'd be great if I could have your expert thoughts. I drive people through PPC to the page below because I ...