Questions tagged [error-message]
information displayed when an unexpected condition occurs, usually on a computer or other device
337
questions
2
votes
1
answer
62
views
What suitable sentence to explain the item cant be deleted?
I want to tell the user that this item cannot be deleted because this is the only item left in the list.
2
votes
1
answer
114
views
Useful label for message box cancel/close button
i'm reworking a message box that pops up when there was a specific error.
In the title and description it tells the user what went wrong. In the improved version i will include 2 buttons (in the ...
1
vote
2
answers
89
views
When to validate if the set of items selected totally valid for the operation?
Case: enterprise web-client solution for sales orders, the User needs to select lots of items to perform one operation in bulk and not all the items are applicable for this operation (due to hidden ...
0
votes
1
answer
164
views
How might we help customers get back on track from a connection timeout message
I'm designing 'sad path' scenarios for checkout and I'm trying to design for helping customers when a connection timeout occurs when the checkout hangs trying to connect to our 3rd party credit card ...
1
vote
1
answer
114
views
Error on initial push notification subscription
Does it make sense to inform the user with an error message when initial registration to push notifications fails?
0
votes
3
answers
333
views
Display form errors on small screen. Scroll to error vs errors by submit button
I'm working on improving error visibility on our form. We display errors next to the field and highlight the tab containing errors. Which works well on desktops above a certain resolution. But on ...
1
vote
3
answers
245
views
Is it better to replace a button with error text or show error on click?
Context: mobile banking app
I need to design a state for when the user is no longer able to transfer money because they have payments overdue on their account.
Is it better to:
Keep the button "...
1
vote
1
answer
272
views
Is bad for UX replace all content and display the error when an error occurs?
I'm creating a web form and I'd like to know if is bad for UX if, when a submit error occurs, I replace all content (the form inputs) by the error message. The error isn't an error which could be ...
0
votes
1
answer
120
views
How do you communicate to a user that their money will not be available because of a technical limitation?
We have a feature that allows a user to add a button where they can accept online payments. The payments are processed via Stripe.
It's pretty straightforward - user creates a payment button, user ...
9
votes
9
answers
788
views
Why use graphical illustrations on error pages?
These days you see it more and more. You click a dead link on a website and before you know it you're looking at a beautifully illustrated page with the code 404 written somewhere.
Here are such ...
6
votes
4
answers
2k
views
Desktop app status bar: Notification vs error message
I'm working on a particular feature that requires messages to be shown in the context menu when user clicks on it.
Option 1
Display different icons for different events (Upgrades and errors for ...
3
votes
2
answers
360
views
What is the best way to design a 'debt' screen
So I've been searching for this, but I think Google thinks I want to know about 'UX debt'.
The thing is, I've been assigned to design a new screen for when our customer hasn't paid for the service. ...
7
votes
3
answers
5k
views
When should the error state on an input field disappear?
I've seen two types of behaviour circulating; one where the error state disappears as soon as you start typing a new input (so when the input field is in focus), and one where it stays until the input ...
0
votes
2
answers
4k
views
Best way to show error in a Date of Birth field
I have an input for Date of Birth, but I not quite sure what error I must show if the user enters a future date.
I already test it out with Invalid date of birth but it's confusing.
1
vote
2
answers
956
views
How to inform user that change will take time to reflect?
A form edit page works on the following logic:
If number of changes made during edit > original inputs, it can take up to 30 days for the changes to be reflected on the UI.
If the number of ...
1
vote
1
answer
89
views
User dialog - How to state clearly username isn't found, and unable to connect to server?
An app I'm working on has an "offline mode" - as it is frequently used in environments where mobile data is unavailable. When they're connected to the internet and login to an account, that account ...
11
votes
3
answers
10k
views
User friendly error message for invisible reCAPTCHA
Lately we've been using invisible reCAPTCHA, and more recently reCAPTCHA v3.
Both are hidden and don't require the user to enter a code or tick a box to confirm they are human.
So when there is an ...
0
votes
1
answer
396
views
Handling error messages on mobile when there are many fields
I am designing a signup form that has the following fields in it:
Username
Email
Password
Confirm Password
Where did you hear about us?
I have to show validation errors in these fields.
There are ...
3
votes
5
answers
3k
views
Alert placement on user interface - debate (need opinions) [closed]
I'd like to have opinions to see things differently or to confirm that my view is better :)
Situation:
We are developing a complicated information system (legal stuff) - lots of information, lots of ...
1
vote
2
answers
79
views
Keeping alert messages the same on desktop & native app
For a given alert/error message, a version that specified why it was happening and how it can be resolved tested the best on desktop. The current message is 173 characters long (including spaces). But ...
4
votes
2
answers
242
views
Is it best practice to show errors that are potentially duplicate by implicit meaning, or just one error?
When validating form fields (such as a number field) - what is considered best practice when it comes to validations that potentially encapsulate another validation?
Example: An Age field on a form. ...
1
vote
3
answers
472
views
How should I format inline errors when there is input description
How should I do this? Should the error replace the input description, should it go under?
Please give your opinions and reasoning. I would still like users to see the description, but I feel like ...
0
votes
1
answer
79
views
How to display minimum required tags information
I develop a form where I need to add multiple items for one field (multi select) and the submit button is disabled as long as all fields are not valid.
This field needs to have 1 minimum tag to ...
0
votes
1
answer
147
views
Handle bad request for a form
I have a form that needs to be compiled. The form before to load it gets some data from some service, if one of these services fail the data of the form will not load, because it will be an incomplete ...
2
votes
1
answer
374
views
Less vs. Fewer for validation message?
Should an inputs validation message read as A or B for each of the following?
A Nick Name must be 10 characters or less.
B Nick Name must be 10 characters or fewer.
A Number must be 10 digits or ...
2
votes
3
answers
148
views
Is it bad to show a negative message after a positive customer interaction?
Are there any thoughts on how best to tackle the issue of displaying a negative message after a positive customer interaction? Or if it's an issue at all?
I need to display an important negative ...
0
votes
3
answers
3k
views
How to tell the user that he doesn't have permission to access a page? [duplicate]
We are developing a system that have different levels of access. Some features are only available for high level users. What would be a good error message for a user with low access trying to access a ...
67
votes
11
answers
12k
views
Should software refer to itself in the first-person, especially in error messages?
(I've searched this StackExchange site for posts relating to the use of first-person pronouns, but all I found concerned how to address the user and not the software, e.g. Form instructions/guidance - ...
0
votes
1
answer
851
views
Error message in login
In the login page of my software, there are 3 input fields - organization, username, and password.
There isn't an option to register, but the registration is done by the organization manager.
...
0
votes
2
answers
101
views
Best response from calculator for uncomputable expression
What should be the best response from a calculator or computer algebra system when it can't evaluate given expression ? Some examples:
LibreCalc : =😁÷🤣 → Err:501
Ubuntu Calculator : 😁÷🤣 ...
2
votes
1
answer
170
views
How to structure Error Messages, issue first then solution or vice versa?
So I have been reading about Error messages guidelines and read almost every post on here about error messages. One main point I agree 100% with is that an error message should mostly contain two ...
1
vote
1
answer
2k
views
Material design error message on top of a pop up
We are using material design messaging guidelines in a complex system,
the problem: in case I have an issue with a form and the issue is a non critical one, I will show a banner,
In case I have a ...
0
votes
3
answers
294
views
Should have a cancel button when the action itself is to cancel
This is a dialogue box from an employee scheduling application. Here, the action to be performed is to Cancel the approved timesheet with a reason.
"Request cancellation" button is for cancelling the ...
2
votes
3
answers
360
views
Does it make sense to display error messages for in-place editing?
In place editing definition: A label fields that when I click turns into an input field and allows me to type modify the text. Then either by clicking out or pressing tab it will automatically save ...
10
votes
5
answers
6k
views
Should I use error message or warning message for optional field validations?
I have two types of validation pop-ups (toasts). One is used to display error messages in red and another one is for warning messages in yellow.
I have an (optional) image upload field in my form ...
1
vote
2
answers
291
views
How to incorporate error messages in a form?
If I am designing a form, how do I incorporate error messages during live inline validation?
Should I leave enough white space between input fields from the beginning to accommodate such error ...
8
votes
2
answers
16k
views
Material Design - How to display an error on a larger screen
A bit similar to this question Material Design - How to display a log in error
Though it doesn't address how to do this on a larger screen (i.e. desktop browser) since snackbar at the bottom as an ...
1
vote
1
answer
4k
views
Can we make a tooltip as error message?
I have a form wich contains some fields,when the user leaves one of these fields empty,I change the border color to red and I attached a red tooltip to explain the error ,is it possible to make ...
3
votes
1
answer
884
views
When is the best time to validate an Input Field in a form? [duplicate]
I have a form with a few fields in them. I wish to validate all of them before I could submit the details entered. For example, First Name should have atleast 1 character. Email should match the Email-...
1
vote
1
answer
522
views
Best solution for alert boxes positioning in SPA's (single page applications)
I'm designing my first single page application which is for users to manage their USB dongle for a desktop application and also to create teams and request tech support.
This is the wireframe of the ...
0
votes
1
answer
234
views
Webpage behavior for an expired authentication referral link
I'm working on a Single Sign On service.
An example use case I'm trying to solve is as follows:
User A sends User B a link to www.exampleapp.com/resource/abc. This resource requires authentication ...
2
votes
2
answers
316
views
Can multiple error screens (e.g. 401, 404) be grouped into one catch-all page?
Is it best practice to have a screen for every individual error state (e.g. 401, 404, 415, 500, etc), or not?
I would argue that users do not care or understand error codes and a simple catch-all ...
0
votes
2
answers
118
views
In "Please add more X and Y to continue", should X and Y be alphabetical order?
Imagine I have an app, which has some limited functions unlocked by coins and bonus points. If the user doesn't have enough of either one, some error messages may appear:
Please add more coins to ...
4
votes
4
answers
2k
views
Can we use Radio/Checkbox for mandatory form fields
I am working on designing a website which has admin side fuctionalities involving large number of forms related to creation of sevaral entities within the application along with normal user login. The ...
17
votes
5
answers
8k
views
Should I make space for error messages in forms?
I'm designing an mobile app for both iOS and Android, which includes a form. The form has several required input fields that the user needs to complete before continuing.
If the user clicks Continue ...
0
votes
3
answers
281
views
Is it good practice to show notification on error?
Is it good practice to show this type of notification on general errors?
It looks like material design is suggesting for mobile, but how about web?
Example: User tries to login, but login fails ...
1
vote
5
answers
955
views
Why do websites still display 404 pages instead of just another error page? [duplicate]
I was asked to design a 404 page but do we actually need to say 404? Even though most people understand what 404 means, do we need to explicitly tell users its a 404?
Why cant it just be an error ...
3
votes
4
answers
3k
views
Error/ success messages: File not downloaded or File was not downloaded. The download was stopped or interrupted by another file download
Error/ success messages in web apps.
Material design writing style, recommends to be simple and direct.
Here's an example they give:
The advice is easy to follow in one-sentence messages. But what ...
1
vote
1
answer
738
views
inline form validation when user tabs out of an empty field
My question is similar to Should inline validation check empty fields if user only tab the field but do nothing and skip to next field?, but a bit different.
Let's say I have a form containing a few ...
3
votes
3
answers
225
views
How to handle situation when a site fails to retrieve only part of a webpage?
Say that there's a search filter where the page pulls a set of metadata from the server in order to display the individual items within each filter category.
However, in some situations where a ...