Questions tagged [error-message]

information displayed when an unexpected condition occurs, usually on a computer or other device

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What suitable sentence to explain the item cant be deleted?

I want to tell the user that this item cannot be deleted because this is the only item left in the list.
user133585's user avatar
2 votes
1 answer
114 views

Useful label for message box cancel/close button

i'm reworking a message box that pops up when there was a specific error. In the title and description it tells the user what went wrong. In the improved version i will include 2 buttons (in the ...
Blue Ocean's user avatar
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1 vote
2 answers
89 views

When to validate if the set of items selected totally valid for the operation?

Case: enterprise web-client solution for sales orders, the User needs to select lots of items to perform one operation in bulk and not all the items are applicable for this operation (due to hidden ...
elisarea's user avatar
  • 111
0 votes
1 answer
164 views

How might we help customers get back on track from a connection timeout message

I'm designing 'sad path' scenarios for checkout and I'm trying to design for helping customers when a connection timeout occurs when the checkout hangs trying to connect to our 3rd party credit card ...
Oly's user avatar
  • 103
1 vote
1 answer
114 views

Error on initial push notification subscription

Does it make sense to inform the user with an error message when initial registration to push notifications fails?
sslo's user avatar
  • 11
0 votes
3 answers
333 views

Display form errors on small screen. Scroll to error vs errors by submit button

I'm working on improving error visibility on our form. We display errors next to the field and highlight the tab containing errors. Which works well on desktops above a certain resolution. But on ...
Lex's user avatar
  • 206
1 vote
3 answers
245 views

Is it better to replace a button with error text or show error on click?

Context: mobile banking app I need to design a state for when the user is no longer able to transfer money because they have payments overdue on their account. Is it better to: Keep the button "...
mellobird's user avatar
1 vote
1 answer
272 views

Is bad for UX replace all content and display the error when an error occurs?

I'm creating a web form and I'd like to know if is bad for UX if, when a submit error occurs, I replace all content (the form inputs) by the error message. The error isn't an error which could be ...
Pedro Arantes's user avatar
0 votes
1 answer
120 views

How do you communicate to a user that their money will not be available because of a technical limitation?

We have a feature that allows a user to add a button where they can accept online payments. The payments are processed via Stripe. It's pretty straightforward - user creates a payment button, user ...
J Bo's user avatar
  • 1,325
9 votes
9 answers
788 views

Why use graphical illustrations on error pages?

These days you see it more and more. You click a dead link on a website and before you know it you're looking at a beautifully illustrated page with the code 404 written somewhere. Here are such ...
RobbyReindeer's user avatar
6 votes
4 answers
2k views

Desktop app status bar: Notification vs error message

I'm working on a particular feature that requires messages to be shown in the context menu when user clicks on it. Option 1 Display different icons for different events (Upgrades and errors for ...
V.Pajek's user avatar
  • 63
3 votes
2 answers
360 views

What is the best way to design a 'debt' screen

So I've been searching for this, but I think Google thinks I want to know about 'UX debt'. The thing is, I've been assigned to design a new screen for when our customer hasn't paid for the service. ...
CH4B's user avatar
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7 votes
3 answers
5k views

When should the error state on an input field disappear?

I've seen two types of behaviour circulating; one where the error state disappears as soon as you start typing a new input (so when the input field is in focus), and one where it stays until the input ...
Wendy Wojenka's user avatar
0 votes
2 answers
4k views

Best way to show error in a Date of Birth field

I have an input for Date of Birth, but I not quite sure what error I must show if the user enters a future date. I already test it out with Invalid date of birth but it's confusing.
luispa's user avatar
  • 11
1 vote
2 answers
956 views

How to inform user that change will take time to reflect?

A form edit page works on the following logic: If number of changes made during edit > original inputs, it can take up to 30 days for the changes to be reflected on the UI. If the number of ...
Ashwin Nepal's user avatar
1 vote
1 answer
89 views

User dialog - How to state clearly username isn't found, and unable to connect to server?

An app I'm working on has an "offline mode" - as it is frequently used in environments where mobile data is unavailable. When they're connected to the internet and login to an account, that account ...
Ben Palmer's user avatar
11 votes
3 answers
10k views

User friendly error message for invisible reCAPTCHA

Lately we've been using invisible reCAPTCHA, and more recently reCAPTCHA v3. Both are hidden and don't require the user to enter a code or tick a box to confirm they are human. So when there is an ...
creatio-mitchell's user avatar
0 votes
1 answer
396 views

Handling error messages on mobile when there are many fields

I am designing a signup form that has the following fields in it: Username Email Password Confirm Password Where did you hear about us? I have to show validation errors in these fields. There are ...
Armin Heller's user avatar
3 votes
5 answers
3k views

Alert placement on user interface - debate (need opinions) [closed]

I'd like to have opinions to see things differently or to confirm that my view is better :) Situation: We are developing a complicated information system (legal stuff) - lots of information, lots of ...
L.P's user avatar
  • 173
1 vote
2 answers
79 views

Keeping alert messages the same on desktop & native app

For a given alert/error message, a version that specified why it was happening and how it can be resolved tested the best on desktop. The current message is 173 characters long (including spaces). But ...
Mike K's user avatar
  • 11
4 votes
2 answers
242 views

Is it best practice to show errors that are potentially duplicate by implicit meaning, or just one error?

When validating form fields (such as a number field) - what is considered best practice when it comes to validations that potentially encapsulate another validation? Example: An Age field on a form. ...
tostringtheory's user avatar
1 vote
3 answers
472 views

How should I format inline errors when there is input description

How should I do this? Should the error replace the input description, should it go under? Please give your opinions and reasoning. I would still like users to see the description, but I feel like ...
Dominus Vilicus's user avatar
0 votes
1 answer
79 views

How to display minimum required tags information

I develop a form where I need to add multiple items for one field (multi select) and the submit button is disabled as long as all fields are not valid. This field needs to have 1 minimum tag to ...
mickaelw's user avatar
  • 105
0 votes
1 answer
147 views

Handle bad request for a form

I have a form that needs to be compiled. The form before to load it gets some data from some service, if one of these services fail the data of the form will not load, because it will be an incomplete ...
Robert's user avatar
  • 103
2 votes
1 answer
374 views

Less vs. Fewer for validation message?

Should an inputs validation message read as A or B for each of the following? A Nick Name must be 10 characters or less. B Nick Name must be 10 characters or fewer. A Number must be 10 digits or ...
L. Lemmer's user avatar
  • 513
2 votes
3 answers
148 views

Is it bad to show a negative message after a positive customer interaction?

Are there any thoughts on how best to tackle the issue of displaying a negative message after a positive customer interaction? Or if it's an issue at all? I need to display an important negative ...
Roger's user avatar
  • 333
0 votes
3 answers
3k views

How to tell the user that he doesn't have permission to access a page? [duplicate]

We are developing a system that have different levels of access. Some features are only available for high level users. What would be a good error message for a user with low access trying to access a ...
Aline's user avatar
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67 votes
11 answers
12k views

Should software refer to itself in the first-person, especially in error messages?

(I've searched this StackExchange site for posts relating to the use of first-person pronouns, but all I found concerned how to address the user and not the software, e.g. Form instructions/guidance - ...
Dai's user avatar
  • 887
0 votes
1 answer
851 views

Error message in login

In the login page of my software, there are 3 input fields - organization, username, and password. There isn't an option to register, but the registration is done by the organization manager. ...
ProductM's user avatar
0 votes
2 answers
101 views

Best response from calculator for uncomputable expression

What should be the best response from a calculator or computer algebra system when it can't evaluate given expression ? Some examples: LibreCalc : =😁÷🤣 → Err:501 Ubuntu Calculator : 😁÷🤣 ...
Agnius Vasiliauskas's user avatar
2 votes
1 answer
170 views

How to structure Error Messages, issue first then solution or vice versa?

So I have been reading about Error messages guidelines and read almost every post on here about error messages. One main point I agree 100% with is that an error message should mostly contain two ...
Mo'ath's user avatar
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1 vote
1 answer
2k views

Material design error message on top of a pop up

We are using material design messaging guidelines in a complex system, the problem: in case I have an issue with a form and the issue is a non critical one, I will show a banner, In case I have a ...
Eran Bar's user avatar
  • 1,010
0 votes
3 answers
294 views

Should have a cancel button when the action itself is to cancel

This is a dialogue box from an employee scheduling application. Here, the action to be performed is to Cancel the approved timesheet with a reason. "Request cancellation" button is for cancelling the ...
Ramnan Arumugam's user avatar
2 votes
3 answers
360 views

Does it make sense to display error messages for in-place editing?

In place editing definition: A label fields that when I click turns into an input field and allows me to type modify the text. Then either by clicking out or pressing tab it will automatically save ...
Luke Xu's user avatar
  • 135
10 votes
5 answers
6k views

Should I use error message or warning message for optional field validations?

I have two types of validation pop-ups (toasts). One is used to display error messages in red and another one is for warning messages in yellow. I have an (optional) image upload field in my form ...
ManirajSS's user avatar
  • 201
1 vote
2 answers
291 views

How to incorporate error messages in a form?

If I am designing a form, how do I incorporate error messages during live inline validation? Should I leave enough white space between input fields from the beginning to accommodate such error ...
Ola Osinska's user avatar
8 votes
2 answers
16k views

Material Design - How to display an error on a larger screen

A bit similar to this question Material Design - How to display a log in error Though it doesn't address how to do this on a larger screen (i.e. desktop browser) since snackbar at the bottom as an ...
Bk Santiago's user avatar
1 vote
1 answer
4k views

Can we make a tooltip as error message?

I have a form wich contains some fields,when the user leaves one of these fields empty,I change the border color to red and I attached a red tooltip to explain the error ,is it possible to make ...
Menai Ala Eddine - Aladdin's user avatar
3 votes
1 answer
884 views

When is the best time to validate an Input Field in a form? [duplicate]

I have a form with a few fields in them. I wish to validate all of them before I could submit the details entered. For example, First Name should have atleast 1 character. Email should match the Email-...
Akeshwar Jha's user avatar
1 vote
1 answer
522 views

Best solution for alert boxes positioning in SPA's (single page applications)

I'm designing my first single page application which is for users to manage their USB dongle for a desktop application and also to create teams and request tech support. This is the wireframe of the ...
Daniel Vianna's user avatar
0 votes
1 answer
234 views

Webpage behavior for an expired authentication referral link

I'm working on a Single Sign On service. An example use case I'm trying to solve is as follows: User A sends User B a link to www.exampleapp.com/resource/abc. This resource requires authentication ...
dwjohnston's user avatar
2 votes
2 answers
316 views

Can multiple error screens (e.g. 401, 404) be grouped into one catch-all page?

Is it best practice to have a screen for every individual error state (e.g. 401, 404, 415, 500, etc), or not? I would argue that users do not care or understand error codes and a simple catch-all ...
Dave S's user avatar
  • 21
0 votes
2 answers
118 views

In "Please add more X and Y to continue", should X and Y be alphabetical order?

Imagine I have an app, which has some limited functions unlocked by coins and bonus points. If the user doesn't have enough of either one, some error messages may appear: Please add more coins to ...
ocomfd's user avatar
  • 329
4 votes
4 answers
2k views

Can we use Radio/Checkbox for mandatory form fields

I am working on designing a website which has admin side fuctionalities involving large number of forms related to creation of sevaral entities within the application along with normal user login. The ...
Akhil Ashok's user avatar
  • 1,191
17 votes
5 answers
8k views

Should I make space for error messages in forms?

I'm designing an mobile app for both iOS and Android, which includes a form. The form has several required input fields that the user needs to complete before continuing. If the user clicks Continue ...
NBK's user avatar
  • 201
0 votes
3 answers
281 views

Is it good practice to show notification on error?

Is it good practice to show this type of notification on general errors? It looks like material design is suggesting for mobile, but how about web? Example: User tries to login, but login fails ...
Mohamed's user avatar
  • 159
1 vote
5 answers
955 views

Why do websites still display 404 pages instead of just another error page? [duplicate]

I was asked to design a 404 page but do we actually need to say 404? Even though most people understand what 404 means, do we need to explicitly tell users its a 404? Why cant it just be an error ...
Bearsaur's user avatar
  • 2,131
3 votes
4 answers
3k views

Error/ success messages: File not downloaded or File was not downloaded. The download was stopped or interrupted by another file download

Error/ success messages in web apps. Material design writing style, recommends to be simple and direct. Here's an example they give: The advice is easy to follow in one-sentence messages. But what ...
Oksi's user avatar
  • 847
1 vote
1 answer
738 views

inline form validation when user tabs out of an empty field

My question is similar to Should inline validation check empty fields if user only tab the field but do nothing and skip to next field?, but a bit different. Let's say I have a form containing a few ...
Ilias Bennani's user avatar
3 votes
3 answers
225 views

How to handle situation when a site fails to retrieve only part of a webpage?

Say that there's a search filter where the page pulls a set of metadata from the server in order to display the individual items within each filter category. However, in some situations where a ...
JonW's user avatar
  • 37.2k

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