Questions tagged [embodied-agent]

A graphical representation of an interface element, tutorial or artificial intelligence. Microsoft Office's "Clippy" is an infamous example.

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1answer
61 views

How to differentiate between a chat bot and a live chat agent on customer support live chat

I'm designing a live chat feature which uses a combination or live agents and chat bots to answer the users questions. My question in what ways can i help the user differentiate between a chat bot ...
9
votes
3answers
559 views

Do embodied agents improve usability?

When you search a web site from outside using a search engine and having the addendum site:mysite.com you have a good chance to find what you want. At least you get close to what you want to find and ...
24
votes
5answers
1k views

Improving the UX of Clippy

Some 10 years ago, Microsoft tried to introduce a personal assistant for his Office suite, Clippy, in order to help their users discover new features. Even if there seem to be people that like it (MS ...