Questions tagged [e-commerce]

trading goods or services over the internet.

Filter by
Sorted by
Tagged with
0
votes
1answer
27 views

Benefits of blocking the order to only 1 special item per order? e-commerce

I have a client with a particular project of blocking the purchase of a "special item" to only 1 per order. The user cannot purchase another item in conjunction with this special item, so if ...
0
votes
1answer
35 views

Variant Selection on Product Page

Is there a better way to show variants of products with better call outs like, if that combination is out of stock try other combination or get 50% off on other variation. Also, should we place the ...
0
votes
2answers
226 views

Hero banner for mobile eCommerce VS surfacing actual products

Is there any evidence that displaying a hero banner for mobile eCommerce results in more conversion / engagement that surfacing actual products in place of said banner? I have a hunch the latter will ...
0
votes
0answers
16 views

Should you display the total price next to the cart icon?

In an online store, where the cart icon with a number of products in the cart is located in the header, is it a good idea to display the total price of the items in the cart next to it or not? Can ...
0
votes
2answers
182 views

Ecommerce showing products on landing page: horizontal scroll VS blocks

What are the arguments for and against blocks vs horizontal scrolling on a ecommerce page? Below are two examples, one from amazon and one from bestbuy
2
votes
1answer
25 views

Product list per product or per variable?

I have a product X that has a range of variables, from 100 - 2000 kg. Is it a better UX to display one product as 'Product X (100 - 2000 kg)' or individual products with each an own product page, ex. '...
2
votes
1answer
41 views

Ecommerce - Effectively display sale on a product swatch

Is there an effective way of displaying a sale on a product swatch which is universally recognizable? I have read the following NN article, which suggests icon and color are the best way of ...
3
votes
3answers
104 views

If I have 24 categories with sub-categories in my shop page, where would be the best place for them?

The design is specifically to Desktop, on Mobile and Tablet I'm planning to have a drawer window with the list of categories and its sub-categories. The idea is to make the category visible in the eye ...
0
votes
1answer
20 views

Multiple cart experience

So I'm working on an e-commerce website and it has different marketplaces (3 basically), now I want to make separate cart for each of them as through research we figured out that people hardly ...
0
votes
2answers
45 views

Adding key highlights to product image gallery in e commerce app

We're thinking of adding key highlights of the product on the top of an overlay of the product image, most probably on the second image of the carousel. I just wanted to understand whether it will be ...
0
votes
0answers
14 views

Tabbed cart experience in E commerce website/ app

Can anyone give me any references of someone who uses different carts for different marketplaces in the same ecommerce website?
1
vote
2answers
60 views

View shopping cart as dropdown or access via link

I work as a developer and I run many e-commerce websites. One thing I've noticed is that the shopping cart doesn't have the same behavior in different websites (whether it's mine or not). The main ...
0
votes
1answer
36 views

Pros and Cons of Sorting by Number of Reviews

If we say the goal of the user is to quickly find the best product when browsing the product listing page. What are the pros and cons of providing users the option to sort by Number of Reviews? Does ...
3
votes
3answers
1k views

Is using a sentence as a search filter better to engage the user compared to showing featured items?

In a marketplace, what do you think will be better: Making a sentence that the user completes by picking from several options that lead to results base on his request, or just showing featured items (...
3
votes
2answers
89 views

Best way to display a Payment Request API button in chrome?

On our e-commerce website, we've decided to support the payment request API for apple/google pay as an option for quick checkout. What is the best button text/design to make people understand what it ...
1
vote
1answer
31 views

Videos in image gallery of E commerce app

Do you think users find videos more relevant than images in product image gallery of an ecommerce app and videos should be the first thing users should be seeing on landing on the product page of any ...
1
vote
1answer
19 views

Sign Up vs. Add to Cart CTA for different product types' product detail pages

So we have a webinar business that offers users the option to sign up for an upcoming webinar as well as a purchase a recording of a past webinar. Every webinar (upcoming and recorded) has it's own ...
0
votes
1answer
32 views

Thoughts of mobile design, where search input at bottom static navbar?

How do you guys feel maybe taking a slice of how starbucks does their PWA design and applying it to ecommerce? Long story short, I am designing an ecommerce site mobile first; and I've come up with ...
59
votes
18answers
36k views

Form for inputting operating hours of a business

I am designing an interface where restaurants need to input their operating hours. I am thinking of using a slider control for timings for a single day, and then let the user choose days of the week ...
10
votes
3answers
351 views

Showing how many users voted that a comment was helpful

I'm building a site with items that can be reviewed, and users can vote whether or not reviews are helpful to bubble the best to the top Amazon-style. Amazon, Yelp, and almost everything else I could ...
0
votes
1answer
59 views

what quantity to display in the header shopping cart icon

For an e-commerce site, in the header you have the cart icon, with the quantity of items in the cart displayed. What is the best number to show as the quantity? Should you show the number of unique ...
1
vote
1answer
46 views

Tips for mobile product Carousel for gallery of a single product, or should I use it at all?

Tips for mobile product Carousel, or should I use it at all? Read an article of NNP, saying the study suggests carousels on mobile have low discoverability. However, this study seems to focus on ...
0
votes
1answer
239 views

Usage of colors and background - Header and Footer | eCommerce

Are there any key UX research references for the usage of colours on an ecommerce website? Looking for any research data so that we can make objective decisions. Our brand colour is a Deep orange and ...
0
votes
1answer
53 views

how to show summary on checkout page for multiple orders?

I am working on the Checkout flow (system) for the tablet device and it has 3 steps: A list with existing orders (which were previously saved from another flow). The User should be able to select ...
1
vote
2answers
371 views

Redesigning product blocks in search results / listings

What are some good practices when it comes to presenting a product on a listing / search result page when they contain a lot of information? Currently the product block for our website looks like this:...
0
votes
1answer
47 views

Problem: Sites which flood the user's email account with messages saying:-

Thank you for buying 'x' We are going to deliver 'x' today Our van has left the yard Our van is in your street 'x' has just been left on your doorstep. Do a fair bit of online shopping and this ...
1
vote
2answers
80 views

Is the result of canceling a payment in checkout a success or error?

There is a discussion right now in the Magento community about whether canceling a PayPal checkout modal should be communicated to the user as a success or failure. This same question could also apply ...
0
votes
2answers
273 views

What UX design patterns are suited for displaying a catalog online?

Since many years we are using a product catalog (print) with many products in it, but since it costs a lot of money to print and send it to our customers, we slowly want to move from a physical ...
3
votes
2answers
138 views

Would users appreciate a mobile hover alternative on a product list?

Edit: Not necessarily only credible sources needed, different opinions from the user's perspective are also welcome. The mobile first approach nowadays often (or sometimes at least) leads to less ...
1
vote
3answers
185 views

Showing item-level & order-level offers/promotions on Details page (PDP) &/or Cart page?

I have 2 types of offers (promotions) applicable on my eCommerce website: Item level offers (example: Item belongs to Brand XYZ. Buy any 2 items from brand XYZ to get 30% off) Order level offers (...
0
votes
1answer
33 views

How to handle delivery time slots that expire before purchase is complete?

I have an e-commerce web app where you can choose among multiple time slots for your delivery. There are some rules that depend on when the purchase is completed. For instance, if I purchase something ...
0
votes
1answer
53 views

How to allow multiple live filters to be selected and how do you show results?

So my question is about applying e-commerce filters that then shows live results (e.g. with AJAX / no page reload). In this case you can theoretically allow user select multiple filters at given time, ...
1
vote
3answers
355 views

How to show a consumer products in a eCommerce Site with only filters?

I have an eCommerce site that sells baby clothes. When i think of the different ways i can arrange/organize the main menu i get frustrated on trying to make sense. I start to think of how a physical ...
0
votes
1answer
21 views

How to display/communicate “bulk” pricing on a b2b ecommerce marketplace

I have a b2b ecommerce marketplace (multi-vendor, like amazon). I'm looking for some inspirations/examples of how other b2b marketplace are communication things like bulk pricing. As an example, in ...
0
votes
1answer
54 views

Should I use shipping estimate calculator on product page?

It's almost like common sense (at least by observing many different online stores) to show a shipping estimate cost on the shopping cart page. With this, the user have the information of how much the ...
1
vote
1answer
53 views

Quantity boxes versions for ecommerce

So I'm making an eCommerce template and now I reach the point where I need to make a card product for sites that need quantity selection (not bulk or volume). I did 2 basic options, one with and one ...
2
votes
1answer
66 views

How to show “variants” of a product when adding to cart?

I have a list of products that the user is able to add to cart fastly so from main page the user could click just add to cart button on each product and the product will be added to the cart. BUT each ...
2
votes
0answers
36 views

On-site placements to abandon cart message on mobile website

i'm working on a mobile web experience for food ordering solution. Where and in what form would be a good place in the website in itself to place the reminder. Due to certain limitations, i'm not able ...
0
votes
1answer
60 views

Selecting products for product comparison: Mobile UX?

On desktop we have something similar to this source: https://www.nngroup.com/articles/comparison-tables/ As you click the "+" it adds items to your "items to compare" list that is fixed to the ...
3
votes
1answer
79 views

Help designing an e-commerce 'build your own product' interface

I'm designing a 'build your own product' interface which allows a user to upgrade a base product. Currently I'm unable to get feedback from our users, but I did share the design internally. For ...
0
votes
3answers
83 views

eCommerce: Grey out or hide disabled payment and delivery methods?

We're sometimes getting feedback from users of our eCommerce site that they don't understand why certain delivery or payment methods are not available. We are wondering whether we should hide the ...
6
votes
7answers
1k views

Dropdown cart menu vs on click

Although not a designer I'm trying to make our site as user friendly as I can. In so doing I have heavily customized it. Currently I have a "problem" with the cart and the user-menu. The "problem" ...
1
vote
2answers
201 views

Registered Customers vs Returning Customers?

On our shopping cart we have two options at checkout. 1 ) Registered Customers 2 ) New Customer Each shows a form to the user. I was just thinking that Returning Customers sounds better than ...
76
votes
7answers
9k views

Preventing a user from pasting from the clipboard into a mandatory form field

In my online checkout process I, like many checkouts, have a field for the customer's email address along with a field to confirm the email address. They are both identical text boxes and accept email ...
0
votes
2answers
64 views

Global search in product detail page (mobile) necessary?

I'm currently redesigning a product page for a e-commerce mobile application. The application is pretty compact: it currently consists of having one "home" page with all products in it. Users can ...
0
votes
0answers
19 views

Hiding a table VS showing it (B2B ecommerce product detail page)

I have a B2B product detail page. We have a multi-vendor marketplace, so like amazon, we have multiple suppliers for one product. What are the options and the pros or cons for each option? Show ...
0
votes
0answers
36 views

How a “Still not what you're looking for?” element should look like?

I'm building a product page for customizable work. Each work can be customized by the user according to what the vendor specifies. However, if there's something that you want that is not customizable, ...
3
votes
4answers
189 views

Benefits of having a Shopping Cart (as opposed to “straight to checkout”)

I have a client whose colleagues are pursuing an eCommerce Out of the Box product that doesn't have a dedicated shopping cart screen. Their product works such that when you want to buy something, it ...
2
votes
2answers
54 views

Can you advise a better way to display a popover of catalog items?

I have a catalog that I need to show full on one page. The catalog contains categories, subcategories, and items (5-12 items inside a subcategory). That's what it looks like (please, see the attached ...
1
vote
0answers
242 views

What is the recommended Type Scale for E-commerce sites?

I'm a designer, working on a project to redesign an E-commerce site. To improve readability, I would like to increase the font size as well as white space etc. I would like to use a Type scale to ...

1
2 3 4 5
11