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Questions tagged [e-commerce]

Use this tag for questions related to e-commerce systems

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3 votes
3 answers
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How to show a consumer products in a eCommerce Site with only filters?

I have an eCommerce site that sells baby clothes. When i think of the different ways i can arrange/organize the main menu i get frustrated on trying to make sense. I start to think of how a physical ...
user2198816's user avatar
2 votes
2 answers
452 views

How to handle delivery time slots that expire before purchase is complete?

I have an e-commerce web app where you can choose among multiple time slots for your delivery. There are some rules that depend on when the purchase is completed. For instance, if I purchase something ...
Sam's user avatar
  • 121
2 votes
1 answer
79 views

Ecommerce - Effectively display sale on a product swatch

Is there an effective way of displaying a sale on a product swatch which is universally recognizable? I have read the following NN article, which suggests icon and color are the best way of ...
Andy's user avatar
  • 121
2 votes
1 answer
216 views

Automatic Reordering items in the Cart. Read the case

Case: I have a feature in my eCommerce website where I run bundle-offers (example: Buy 1 get 1 free, Buy any 2 shirts of Brand X and get 20% off on paid price) User Journey: User goes to the ...
Saurabh Kautilya Gupta's user avatar
2 votes
3 answers
462 views

Redesigning product blocks in search results / listings

What are some good practices when it comes to presenting a product on a listing / search result page when they contain a lot of information? Currently the product block for our website looks like this:...
Matt's user avatar
  • 121
1 vote
1 answer
68 views

best way to list similar products

I am in the process of starting up an e-commerce apparel shop with most of the items coming from a Print On Demand provider. Because of this, most of the designs can be applied to a great number of ...
Daveh0's user avatar
  • 201
1 vote
1 answer
81 views

Cart Accessibility - Ecommerce Shop

i have a question regarding defining the accessibility for prices and the cart summary for an ecommerce shopping-cart. As a visual impaired user i can navigate through the cart page with the TAB key ...
Helge's user avatar
  • 73
1 vote
1 answer
81 views

Never ending discounts in ecommerce

What research and numbers say about having "never ending" discounts for products in ecommerce business? E.g. My client has almost all their products always discounted. I know it looks ...
Peter C's user avatar
  • 11
1 vote
1 answer
27 views

Pros and Cons of providing a summary of customer reviews in Ecommerce websites

Some ecommerce websites generate a summary of Pros and Cons based on user reviews for a particular product. This article recommends such a feature. What are some pros and cons for this feature? Have ...
Nicolas's user avatar
  • 5,608
1 vote
3 answers
120 views

Entering precise prices with or without VAT

So, I'm trying to figure out how to let merchants input wholesale prices and retail prices alongside eachother. I had in mind just to have all input fields editable, and then mirror the users action (...
Rasmus Landgreen's user avatar
1 vote
1 answer
128 views

Abandon Checkout Tackling the problem

A little bit of context my boss has asked to look into why abandon cart rate is so high.I’m not a Ux designer so I’m a little overwhelmed with where to start. What is the best way to tackle this ...
John Kelly's user avatar
1 vote
3 answers
150 views

Anchor link to FAQs on product page

I'm currently improving the accessibility of the FAQ on our product page after some feedback from the business that the FAQ might be too low on the page for users to engage with. This is a rough ...
Horramcha's user avatar
1 vote
2 answers
277 views

Filters: How to make sure users understand that they need to confirm their filter selection?

Due to performance constraints, our e-commerce site's filter results page cannot have a filter that auto-updates when any filter values are updated. Therefore, we have 2 'Apply Filter' options- one ...
Sam's user avatar
  • 41
1 vote
2 answers
358 views

How to show similar products in search or browse page of an e-commerce mobile app?

Attaching a screen shot for reference which is not a very intuitive approach, in this you have to long press on the product image thumbnail for the similar products bottom sheet to appear. I thought ...
Monika Mahor's user avatar
1 vote
0 answers
535 views

What is the recommended Type Scale for E-commerce sites?

I'm a designer, working on a project to redesign an E-commerce site. To improve readability, I would like to increase the font size as well as white space etc. I would like to use a Type scale to ...
Wuggie's user avatar
  • 11
1 vote
2 answers
42 views

ecommerce autocomplete with long values

I'm working on an autocomplete that has really long product titles. Having it extend beyond the search bar width is certainly ugly, but is it the best experience? Otherwise, maybe cap the max-width ...
A.com's user avatar
  • 151
1 vote
1 answer
533 views

Ecommerce website flowchart

I'm working on creating a flowchart for an e-commerce website the task a bit complicated because of many cases and scenarios I need to take into consideration. can you provide a link for a real e-...
ahmed mansi's user avatar
0 votes
1 answer
52 views

Optimal layout for a horizontal product card

I’m wireframing the product list of an e-commerce app. The client requested a horizontal card layout with a lot of information that is necessary to display: Product image "Sale" badge ...
syoombraaya's user avatar
0 votes
0 answers
25 views

Showing PDP Pricing Details for B2B e-commerce

I am working on designing a Product detail page for a B2B e-commerce website. Need some inputs on how to show pricing. For example - 1 item cost is $5. However, the product can be ordered in batch of ...
Barkha Sharma's user avatar
0 votes
1 answer
107 views

Product Description Pages and Header vs Page Body Width

NOTE; I know there are some questions already asked about this, but most are from many years ago. I'm trying to get the latest and greatest thoughts on the matter... which have probably evolved over ...
Daveh0's user avatar
  • 201
0 votes
2 answers
109 views

How to improve product thumbnails on product listing page where the products are legal documents?

I am trying to understand what improvements I can make to a image icons on a product listing page. The challenge is that the products being sold are assessment documents and templates. Currently all ...
Jotoez's user avatar
  • 1
0 votes
3 answers
308 views

Checkout UX: Can't include "Save card" checkbox in credit card form. I can, however, include it elsewhere in the flow. What's the better choice?

I'm working on the payment flow of an app. During checkout, users can choose to use any credit card they have stored or enter a new one. If going with a new one, process is split in the following ...
Nostromo's user avatar
0 votes
2 answers
338 views

Is it useful to have "add to favorites" button in the the search result?

I am working on an e-commerce website. I am wondering how useful it is to have "add to favorites" in search result? Here are some example: Etsy In the search result, if you hover over the ...
Hooman Bahreini's user avatar
0 votes
1 answer
96 views

Designing a eCommerce Gifting Experience

I am currently working on an artisan food eCommerce site, One product in particular they offer are a kind of Product Basket subscription in which you receive several products per month. I am trying to ...
Joshua Munn's user avatar
0 votes
2 answers
112 views

Benefits of blocking the cart page to only 1 special item per order? e-commerce

I have a client with a particular project of blocking the purchase of a "special item" to only 1 per order. The user cannot purchase another item in conjunction with this special item, so if ...
jcdsr's user avatar
  • 101
0 votes
2 answers
313 views

How to show a summary on the checkout page for multiple orders?

I am working on the checkout flow(system) for tablet devices which has "three" steps: A list with existing orders (which were previously saved from another flow). The User should be able to ...
Kamsi Kamsa's user avatar
0 votes
2 answers
168 views

Problem: Sites which flood the user's email account with messages saying:-

Thank you for buying 'x' We are going to deliver 'x' today Our van has left the yard Our van is in your street 'x' has just been left on your doorstep. Do a fair bit of online shopping and this ...
PhillipW's user avatar
  • 11.3k
0 votes
1 answer
220 views

How to allow multiple live filters to be selected and how do you show results?

So my question is about applying e-commerce filters that then shows live results (e.g. with AJAX / no page reload). In this case you can theoretically allow user select multiple filters at given time, ...
Runnick's user avatar
  • 1,753
0 votes
2 answers
553 views

Ecommerce showing products on landing page: horizontal scroll VS blocks

What are the arguments for and against blocks vs horizontal scrolling on a ecommerce page? Below are two examples, one from amazon and one from bestbuy
A.com's user avatar
  • 151
0 votes
2 answers
305 views

Hero banner for mobile eCommerce VS surfacing actual products

Is there any evidence that displaying a hero banner for mobile eCommerce results in more conversion / engagement that surfacing actual products in place of said banner? I have a hunch the latter will ...
jefff's user avatar
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