Questions tagged [e-commerce]

trading goods or services over the internet.

23 questions with no upvoted or accepted answers
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2answers
81 views

Best way to display a Payment Request API button in chrome?

On our e-commerce website, we've decided to support the payment request API for apple/google pay as an option for quick checkout. What is the best button text/design to make people understand what it ...
3
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1answer
68 views

If I have 24 categories with sub-categories in my shop page, where would be the best place for them?

The design is specifically to Desktop, on Mobile and Tablet I'm planning to have a drawer window with the list of categories and its sub-categories. The idea is to make the category visible in the eye ...
2
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0answers
36 views

On-site placements to abandon cart message on mobile website

i'm working on a mobile web experience for food ordering solution. Where and in what form would be a good place in the website in itself to place the reminder. Due to certain limitations, i'm not able ...
1
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1answer
46 views

Tips for mobile product Carousel for gallery of a single product, or should I use it at all?

Tips for mobile product Carousel, or should I use it at all? Read an article of NNP, saying the study suggests carousels on mobile have low discoverability. However, this study seems to focus on ...
1
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0answers
238 views

What is the recommended Type Scale for E-commerce sites?

I'm a designer, working on a project to redesign an E-commerce site. To improve readability, I would like to increase the font size as well as white space etc. I would like to use a Type scale to ...
1
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0answers
22 views

ecommerce autocomplete with long values

I'm working on an autocomplete that has really long product titles. Having it extend beyond the search bar width is certainly ugly, but is it the best experience? Otherwise, maybe cap the max-width ...
1
vote
1answer
39 views

Ecommerce - Effectively display sale on a product swatch

Is there an effective way of displaying a sale on a product swatch which is universally recognizable? I have read the following NN article, which suggests icon and color are the best way of ...
1
vote
3answers
350 views

How to show a consumer products in a eCommerce Site with only filters?

I have an eCommerce site that sells baby clothes. When i think of the different ways i can arrange/organize the main menu i get frustrated on trying to make sense. I start to think of how a physical ...
1
vote
3answers
184 views

Showing item-level & order-level offers/promotions on Details page (PDP) &/or Cart page?

I have 2 types of offers (promotions) applicable on my eCommerce website: Item level offers (example: Item belongs to Brand XYZ. Buy any 2 items from brand XYZ to get 30% off) Order level offers (...
1
vote
2answers
371 views

Redesigning product blocks in search results / listings

What are some good practices when it comes to presenting a product on a listing / search result page when they contain a lot of information? Currently the product block for our website looks like this:...
0
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1answer
30 views

Adding key highlights to product image gallery in e commerce app

We're thinking of adding key highlights of the product on the top of an overlay of the product image, most probably on the second image of the carousel. I just wanted to understand whether it will be ...
0
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1answer
26 views

Pros and Cons of Sorting by Number of Reviews

If we say the goal of the user is to quickly find the best product when browsing the product listing page. What are the pros and cons of providing users the option to sort by Number of Reviews? Does ...
0
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1answer
47 views

how to show summary on checkout page for multiple orders?

I am working on the Checkout flow (system) for the tablet device and it has 3 steps: A list with existing orders (which were previously saved from another flow). The User should be able to select ...
0
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1answer
47 views

Problem: Sites which flood the user's email account with messages saying:-

Thank you for buying 'x' We are going to deliver 'x' today Our van has left the yard Our van is in your street 'x' has just been left on your doorstep. Do a fair bit of online shopping and this ...
0
votes
1answer
32 views

How to handle delivery time slots that expire before purchase is complete?

I have an e-commerce web app where you can choose among multiple time slots for your delivery. There are some rules that depend on when the purchase is completed. For instance, if I purchase something ...
0
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1answer
50 views

How to allow multiple live filters to be selected and how do you show results?

So my question is about applying e-commerce filters that then shows live results (e.g. with AJAX / no page reload). In this case you can theoretically allow user select multiple filters at given time, ...
0
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0answers
19 views

Hiding a table VS showing it (B2B ecommerce product detail page)

I have a B2B product detail page. We have a multi-vendor marketplace, so like amazon, we have multiple suppliers for one product. What are the options and the pros or cons for each option? Show ...
0
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0answers
36 views

How a “Still not what you're looking for?” element should look like?

I'm building a product page for customizable work. Each work can be customized by the user according to what the vendor specifies. However, if there's something that you want that is not customizable, ...
0
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2answers
262 views

What UX design patterns are suited for displaying a catalog online?

Since many years we are using a product catalog (print) with many products in it, but since it costs a lot of money to print and send it to our customers, we slowly want to move from a physical ...
0
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1answer
147 views

Ecommerce showing products on landing page: horizontal scroll VS blocks

What are the arguments for and against blocks vs horizontal scrolling on a ecommerce page? Below are two examples, one from amazon and one from bestbuy
0
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0answers
118 views

Is it better to include cart view as 1st step of checkout?

We are trying to optimize on the checkout flow of our mobile app. This is the current flow of our app User adds product to cart > goes to cart page > clicks to start checkout it's a 3 step ...
0
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2answers
218 views

Hero banner for mobile eCommerce VS surfacing actual products

Is there any evidence that displaying a hero banner for mobile eCommerce results in more conversion / engagement that surfacing actual products in place of said banner? I have a hunch the latter will ...
0
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1answer
464 views

Ecommerce website flowchart

I'm working on creating a flowchart for an e-commerce website the task a bit complicated because of many cases and scenarios I need to take into consideration. can you provide a link for a real e-...