Questions tagged [e-commerce]

trading goods or services over the internet.

27 questions with no upvoted or accepted answers
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votes
2answers
145 views

Best way to display a Payment Request API button in chrome?

On our e-commerce website, we've decided to support the payment request API for apple/google pay as an option for quick checkout. What is the best button text/design to make people understand what it ...
2
votes
1answer
50 views

Ecommerce - Effectively display sale on a product swatch

Is there an effective way of displaying a sale on a product swatch which is universally recognizable? I have read the following NN article, which suggests icon and color are the best way of ...
2
votes
3answers
426 views

How to show a consumer products in a eCommerce Site with only filters?

I have an eCommerce site that sells baby clothes. When i think of the different ways i can arrange/organize the main menu i get frustrated on trying to make sense. I start to think of how a physical ...
1
vote
1answer
42 views

Anchor link to FAQs on product page

I'm currently improving the accessibility of the FAQ on our product page after some feedback from the business that the FAQ might be too low on the page for users to engage with. This is a rough ...
1
vote
0answers
40 views

Cross Domain Query - eCommerce Website

I've a client who is insisting on having a second website for successful purchase of the product. Is it good from user point of view? To elaborate, a user will view the product on abc but when he ...
1
vote
1answer
79 views

Filters: How to make sure users understand that they need to confirm their filter selection?

Due to performance constraints, our e-commerce site's filter results page cannot have a filter that auto-updates when any filter values are updated. Therefore, we have 2 'Apply Filter' options- one ...
1
vote
2answers
65 views

How to show similar products in search or browse page of an e-commerce mobile app?

Attaching a screen shot for reference which is not a very intuitive approach, in this you have to long press on the product image thumbnail for the similar products bottom sheet to appear. I thought ...
1
vote
1answer
96 views

How to handle delivery time slots that expire before purchase is complete?

I have an e-commerce web app where you can choose among multiple time slots for your delivery. There are some rules that depend on when the purchase is completed. For instance, if I purchase something ...
1
vote
0answers
301 views

What is the recommended Type Scale for E-commerce sites?

I'm a designer, working on a project to redesign an E-commerce site. To improve readability, I would like to increase the font size as well as white space etc. I would like to use a Type scale to ...
1
vote
0answers
25 views

ecommerce autocomplete with long values

I'm working on an autocomplete that has really long product titles. Having it extend beyond the search bar width is certainly ugly, but is it the best experience? Otherwise, maybe cap the max-width ...
1
vote
3answers
223 views

Showing item-level & order-level offers/promotions on Details page (PDP) &/or Cart page?

I have 2 types of offers (promotions) applicable on my eCommerce website: Item level offers (example: Item belongs to Brand XYZ. Buy any 2 items from brand XYZ to get 30% off) Order level offers (...
1
vote
2answers
390 views

Redesigning product blocks in search results / listings

What are some good practices when it comes to presenting a product on a listing / search result page when they contain a lot of information? Currently the product block for our website looks like this:...
1
vote
1answer
488 views

Ecommerce website flowchart

I'm working on creating a flowchart for an e-commerce website the task a bit complicated because of many cases and scenarios I need to take into consideration. can you provide a link for a real e-...
0
votes
0answers
27 views

Designing a eCommerce Gifting Experience

I am currently working on an artisan food eCommerce site, One product in particular they offer are a kind of Product Basket subscription in which you receive several products per month. I am trying to ...
0
votes
0answers
131 views

Target iOS app's quantity selection workflow

I use the Target app on my iPhone device to buy “household goods” related products in order to use the drive-up drop-off system they have. When adding a product, the Target iOS app hides the quantity ...
0
votes
1answer
36 views

Quantity Selector on Product Pages

I'm looking to add the option to select quantity on the product page for desktop and mobile. I'd like to incorporate it into the cta, but we already have 'add to wishlist' next to the cta. Any ...
0
votes
0answers
40 views

AB test of image gallery on search results

Product description Any kind of ecommerce site or marketplace where the primary user flow is: A search page where the user searches / filters to find products that the user wants to buy with many ...
0
votes
1answer
63 views

Benefits of blocking the cart page to only 1 special item per order? e-commerce

I have a client with a particular project of blocking the purchase of a "special item" to only 1 per order. The user cannot purchase another item in conjunction with this special item, so if ...
0
votes
2answers
61 views

Variant Selection on Product Page

Is there a better way to show variants of products with better call outs like, if that combination is out of stock try other combination or get 50% off on other variation. Also, should we place the ...
0
votes
0answers
35 views

Should you display the total price next to the cart icon?

In an online store, where the cart icon with a number of products in the cart is located in the header, is it a good idea to display the total price of the items in the cart next to it or not? Can ...
0
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0answers
18 views

Tabbed cart experience in E commerce website/ app

Can anyone give me any references of someone who uses different carts for different marketplaces in the same ecommerce website?
0
votes
1answer
111 views

how to show summary on checkout page for multiple orders?

I am working on the Checkout flow (system) for the tablet device and it has 3 steps: A list with existing orders (which were previously saved from another flow). The User should be able to select ...
0
votes
1answer
81 views

Problem: Sites which flood the user's email account with messages saying:-

Thank you for buying 'x' We are going to deliver 'x' today Our van has left the yard Our van is in your street 'x' has just been left on your doorstep. Do a fair bit of online shopping and this ...
0
votes
1answer
91 views

How to allow multiple live filters to be selected and how do you show results?

So my question is about applying e-commerce filters that then shows live results (e.g. with AJAX / no page reload). In this case you can theoretically allow user select multiple filters at given time, ...
0
votes
2answers
384 views

What UX design patterns are suited for displaying a catalog online?

Since many years we are using a product catalog (print) with many products in it, but since it costs a lot of money to print and send it to our customers, we slowly want to move from a physical ...
0
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2answers
259 views

Ecommerce showing products on landing page: horizontal scroll VS blocks

What are the arguments for and against blocks vs horizontal scrolling on a ecommerce page? Below are two examples, one from amazon and one from bestbuy
0
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2answers
253 views

Hero banner for mobile eCommerce VS surfacing actual products

Is there any evidence that displaying a hero banner for mobile eCommerce results in more conversion / engagement that surfacing actual products in place of said banner? I have a hunch the latter will ...