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Questions tagged [dark-patterns]

A design pattern which is carefully crafted to accomplish some result but does not have the user’s interests in mind.

56
votes
11answers
10k views

Your download will start in X seconds

Is there any reason why many websites - including very mainstream ones such as microsoft.com and sourceforge.net - show a page with "Your download will start in 10 seconds; if you don't want to wait ...
12
votes
1answer
2k views

Automatic agreement to terms of service

Is it acceptable (or even legal) to have "I agree to the terms and service" checkbox automatically checked when a new user signs up with our website? I'm trying to convince the person in charge to not ...
21
votes
11answers
972 views

Is “user experience” evil?

The discussion started when a fellow UI designer said that she was proud of working "making people lives better" as opposed to our fellows at the advertising dept, all day long "cheating people" ;-) ...
142
votes
17answers
14k views

How to encourage honest user behavior in UI

My company creates solutions for waste management facilities. One particular piece of software is used on touch screens at the entrance of a facility. The municipiality runs the facility. We don't ...
20
votes
7answers
2k views

Is implementing dark patterns unethical?

A recent question and discussion got me thinking - some UX practices are considered "dark patterns", and they're held up as bad UX from the user's perspective, though they can actually be good for the ...
10
votes
2answers
664 views

Is duping the consumer really a good business practice?

I have had this at the back of my mind for sometime and I believe UX is the proper place to post this though I may not phrase the question right so please chime in if you have suggestions! There are ...
17
votes
4answers
2k views

Recording Debit/Credit Card Details at the start of a 'Free Trial'?

Does anyone have experience, analytics or similar on the impact of taking payment details at the start of a free trial period for a product? It's one of the things I hate the most about trialing ...
6
votes
2answers
474 views

When does a persuasive pattern become a 'dark' pattern?

The UI Patterns website lists a large number of current and emerging design patterns. Under the section called Persuasive Design Patterns, and many of these patterns are commonly seen in social media ...
20
votes
3answers
927 views

Purposefully obscure user interface design to encourage behaviours

Installing Windows 8 makes it seem that it is mandatory to create a Microsoft account, however the option to install without one is there, albeit wilfully buried. Logging out of the Windows Phone ...
3
votes
7answers
541 views

Showing users partial content to entice them to sign up?

I was trying to get one of my designers to check out a great question on Quora yesterday and he found to his annoyance that he had to sign up to read beyond the first answer I was wondering if this ...
2
votes
2answers
153 views

Member exclusivity e-commerce vs no sign up e-commerce

I've noticed two types of e-commerce sites: 1) Member exclusive site 2) Shop without a membership site 1 goes against all of my UX design philosophies. What I mean is that I've always known that ...