Questions tagged [context-sensitive-help]
Help dialogues that take the current state of an application interface into account.
Personal Assistant Prompt Form UI
Thoughts on contextual options for when a chatbot avatar could be invoked from a mobile app. I notice many chatbot user assistance on laptop UI can be launched from a chat icon visible the lower left ...
Validity of in-line help content over time as users graduate from novice to Intermediate stages
This is a question in regards to an Enterprise product. Consider a selection menu - Option 1 help text (2 liner max) Option 2 help text (2 liner max) Option 3 help text (2 liner max) Notes - ...
What should the behavior of Disabled Link/Button be? [duplicate]
What is the best practice for designing disabled states? In general disabled states cannot be interacted with. Any opinions on presenting a tooltip/pop-up on hover or click when the user interacts ...
Best way to display help/hints without leaving page
I have a video clipping application which allows the user to clip, add visual effects and create a new file from uploaded video. The user does all the clipping and editing on the same prompt where he/...
Terminology for app "tooltips" and teaching animations
Sometimes, when I download a new app, I encounter various tips and behaviour suggestions about what I can do and how to interact with the UI. Scenerio 1: For example, when I land on a screen, a sort ...
Should additional animations be shown *after* the first app-app transition?
On a new iOS device, when I try to open a special URL (app URL, universal link, or phone number), iOS will ask me if I want to "Open in X app" When this occurs, a visual animation occurs that ...
What's a good way to provide help for grid columns in a tight space?
In my app, I've got grids like the following: It is not apparent, but if you click on the column header in the first three columns, it sorts by that column, but if you do this on the other columns (...
How to add contextual help for tables
I've got a table that contains around 9 columns. Many of the columns contain dates and reference numbers that are used for complicated processes. The column headings are currently expert terms for the ...
Single or multiple help buttons for portlet-style UI?
We're building a call center app where there will be multiple portlets on a page, each with its own function. For example, when the call center agent logs in they might see a Work Queue portlet, a ...
Embedded help on complex form
We are developing a business application for our client. The client wants to have context / embedded help related to each and every field and section header on the existing form. The form is quite ...
Is it ok to place help icon inside modal windows? Is there is any UX reason that this would not work? [duplicate]
I have a Scenario, were I need to place help icon inside a modal window, Even though I have help icon on screen i.e... behind modal window. Is it is ok to have Help icon inside modal window, If not is ...
General strategy on help
I have a fairly complex desktop application. It uses some advanced search techniques and some statistics for analysis and prediction. The help is separated with one section of no UI. These are "...
How to display context-sensitive help for buttons?
I have several buttons in my application that require some explanation (1-3 SHORT sentences). Something like context sensitive help. what is the best way to provide the user this explanation? ...
Designing for users of different skill levels and experience
I came across the Dreyfus model of skill acquisition while searching elsewhere on StackExchange, and I thought it would be a useful approach to designing the help and instructional information for ...
How to show an item's context in a hierarchy
I'm trying to figure out a way to allow contextual navigation to nearby items in a large hierarchy. For example, say my hierarchy is countries, states, counties and citites. When viewing a county, ...
Contextual error message
I am designing a new feature for a CMS my company uses. A few things you should know: We have content editors working mainly on adding pages to the system. We have thousands of pages, and no one ...
What is the name for a pattern featuring helper text in a semi-transparent overlay?
I am seeing an emerging design pattern in web apps that is used for helping new users get oriented to a page or application. It consists of showing a diagram with succinct helper-text over a semi-...
Do people actually use tooltips?
I know I use them, and my peers use them, but how much does the average user actually use tooltips to figure out functionality?
Context sensitive help - making sure they use it
I want to add a context-sensitive help to my interface. It's a complex of numerous screens and data fields, intended for the trained enterprise user. Following this question and this one about why ...
What happened to "What's this?" help?
"What's this?" help or context-sensitive help* used to be commonplace in Windows applications a few years ago. Dialog windows had an additional "?" button in the top right, that when clicked, gave you ...
Why is embedded help not popular?
I'm wondering why modern help systems are more passive than active? For example, each good guide through something look like this: So why we don't see this directly on website (service provider), but ...
Context sensitive help for wordy user preferences
Current UI Here is a poorly designed panel on a preferences dialog for the open source audio editor 'Audacity'. I'd like to do something about it. How it got that way In the past the text beside ...
Best practices for online help
we're currently developing a fairly complex web portal. To improve the user experience, we want to provide a context-sensitive online help system that can aid the user in understanding certain aspects ...