Questions tagged [context-sensitive-help]

Help dialogues that take the current state of an application interface into account.

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Personal Assistant Prompt Form UI

Thoughts on contextual options for when a chatbot avatar could be invoked from a mobile app. I notice many chatbot user assistance on laptop UI can be launched from a chat icon visible the lower left ...
Ultan's user avatar
  • 111
3 votes
1 answer

Validity of in-line help content over time as users graduate from novice to Intermediate stages

This is a question in regards to an Enterprise product. Consider a selection menu - Option 1 help text (2 liner max) Option 2 help text (2 liner max) Option 3 help text (2 liner max) Notes - ...
Amit Jain's user avatar
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1 vote
2 answers

What should the behavior of Disabled Link/Button be? [duplicate]

What is the best practice for designing disabled states? In general disabled states cannot be interacted with. Any opinions on presenting a tooltip/pop-up on hover or click when the user interacts ...
Harish Raghuraman's user avatar
2 votes
2 answers

Best way to display help/hints without leaving page

I have a video clipping application which allows the user to clip, add visual effects and create a new file from uploaded video. The user does all the clipping and editing on the same prompt where he/...
Aditya Durgude's user avatar
0 votes
1 answer

Terminology for app "tooltips" and teaching animations

Sometimes, when I download a new app, I encounter various tips and behaviour suggestions about what I can do and how to interact with the UI. Scenerio 1: For example, when I land on a screen, a sort ...
Antonella's user avatar
0 votes
1 answer

Should additional animations be shown *after* the first app-app transition?

On a new iOS device, when I try to open a special URL (app URL, universal link, or phone number), iOS will ask me if I want to "Open in X app" When this occurs, a visual animation occurs that ...
makerofthings7's user avatar
1 vote
2 answers

What's a good way to provide help for grid columns in a tight space?

In my app, I've got grids like the following: It is not apparent, but if you click on the column header in the first three columns, it sorts by that column, but if you do this on the other columns (...
Joshua Frank's user avatar
0 votes
2 answers

How to add contextual help for tables

I've got a table that contains around 9 columns. Many of the columns contain dates and reference numbers that are used for complicated processes. The column headings are currently expert terms for the ...
KemanoThief's user avatar
2 votes
3 answers

Single or multiple help buttons for portlet-style UI?

We're building a call center app where there will be multiple portlets on a page, each with its own function. For example, when the call center agent logs in they might see a Work Queue portlet, a ...
Stew Walker's user avatar
3 votes
3 answers

Embedded help on complex form

We are developing a business application for our client. The client wants to have context / embedded help related to each and every field and section header on the existing form. The form is quite ...
Odie's user avatar
  • 466
0 votes
0 answers

Is it ok to place help icon inside modal windows? Is there is any UX reason that this would not work? [duplicate]

I have a Scenario, were I need to place help icon inside a modal window, Even though I have help icon on screen i.e... behind modal window. Is it is ok to have Help icon inside modal window, If not is ...
Kesavan Kanagaraj's user avatar
3 votes
3 answers

General strategy on help

I have a fairly complex desktop application. It uses some advanced search techniques and some statistics for analysis and prediction. The help is separated with one section of no UI. These are "...
paparazzo's user avatar
  • 2,212
3 votes
1 answer

How to display context-sensitive help for buttons?

I have several buttons in my application that require some explanation (1-3 SHORT sentences). Something like context sensitive help. what is the best way to provide the user this explanation? ...
Burgaz's user avatar
  • 33
3 votes
1 answer

Designing for users of different skill levels and experience

I came across the Dreyfus model of skill acquisition while searching elsewhere on StackExchange, and I thought it would be a useful approach to designing the help and instructional information for ...
Michael Lai's user avatar
  • 26.1k
2 votes
1 answer

How to show an item's context in a hierarchy

I'm trying to figure out a way to allow contextual navigation to nearby items in a large hierarchy. For example, say my hierarchy is countries, states, counties and citites. When viewing a county, ...
brentonstrine's user avatar
4 votes
2 answers

Contextual error message

I am designing a new feature for a CMS my company uses. A few things you should know: We have content editors working mainly on adding pages to the system. We have thousands of pages, and no one ...
Yosef Waysman's user avatar
5 votes
3 answers

What is the name for a pattern featuring helper text in a semi-transparent overlay?

I am seeing an emerging design pattern in web apps that is used for helping new users get oriented to a page or application. It consists of showing a diagram with succinct helper-text over a semi-...
Joanna K's user avatar
  • 113
30 votes
8 answers

Do people actually use tooltips?

I know I use them, and my peers use them, but how much does the average user actually use tooltips to figure out functionality?
Homer's user avatar
  • 1,637
9 votes
3 answers

Context sensitive help - making sure they use it

I want to add a context-sensitive help to my interface. It's a complex of numerous screens and data fields, intended for the trained enterprise user. Following this question and this one about why ...
Dvir Adler's user avatar
  • 4,978
22 votes
2 answers

What happened to "What's this?" help?

"What's this?" help or context-sensitive help* used to be commonplace in Windows applications a few years ago. Dialog windows had an additional "?" button in the top right, that when clicked, gave you ...
jdm's user avatar
  • 382
3 votes
5 answers

Why is embedded help not popular?

I'm wondering why modern help systems are more passive than active? For example, each good guide through something look like this: So why we don't see this directly on website (service provider), but ...
Paul Podlipensky's user avatar
7 votes
4 answers

Context sensitive help for wordy user preferences

Current UI Here is a poorly designed panel on a preferences dialog for the open source audio editor 'Audacity'. I'd like to do something about it. How it got that way In the past the text beside ...
James Crook's user avatar
  • 4,603
35 votes
5 answers

Best practices for online help

we're currently developing a fairly complex web portal. To improve the user experience, we want to provide a context-sensitive online help system that can aid the user in understanding certain aspects ...
n3rd's user avatar
  • 459