Questions tagged [confirmation]
Use this tag for confirmation and acknowledgement, usually on digital systems
147
questions
281
votes
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answers
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What to call "Cancel" when "Cancel" is already the default action?
When attempting to cancel a service or setting, "cancel" is the default action. What should the normal "cancel" button be called?
Redbox uses a playful "just kidding", which may not be appropriate in ...
95
votes
13
answers
23k
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Deletion: Confirm or Undo? Which is the better option and why?
Which one is the better option and why?
Delete with Confirmation [The action cannot be undone]
or
Delete with one click [And provide option to Undo]
92
votes
18
answers
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Are age verification banners effective?
I'm curious as to whether or not these Age Verification banners that appear on some sites are really "effective". That is to say, do these really help to deter/prevent users that are underage from ...
89
votes
13
answers
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What is the opposite of Cancel?
I am working with order page. When the user presses on Cancel Order button, he should choose one of the following:
Cancel order.
(opposite of cancel) order. (this choice means don't do anything with ...
51
votes
7
answers
13k
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Why would one use "enter the name of the project to confirm"?
If you're a long-time GitHub user, you probably have seen something like this:
This happens every time you do a potentially destructive thing to a repository, like switching its public / private ...
43
votes
8
answers
2k
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How do we stop users overpaying in financial web forms?
Submitting my online council tax payment last week, I made a mistake. Instead of specifying £X.00 in a freetext payment field, I missed the dot and accidentally entered by £X000!
I'm currently waiting ...
40
votes
3
answers
81k
views
What's the best approach to confirm user email address: sending an email confirmation link or sending a verification code in email?
I see there are number of questions available there about approach for confirming email address with pretty good answers. I have a similar question I can think of two approaches for confirming email ...
30
votes
11
answers
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Should alert boxes be avoided at any cost?
Thanks to Gabriel Svennerberg and Sam K for this one - raised in a comment here.
I was fairly casual about alert boxes until a run of user tests where an alert box was put up to warn learners that ...
27
votes
5
answers
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Confirm vs. Verify: Is there a difference?
I'm wondering if there is any distinction between using the word confirm versus the word verify.
For example, when sending an email to confirm (or verify) a user's account, is it better to call it "...
27
votes
9
answers
7k
views
How to handle "forgot password" when user has not confirmed email?
If you follow the pattern of allowing users access to your application without having confirmed an email (generally considered good UX), how do handle the case where they forgot their password? Very ...
24
votes
6
answers
986
views
Verifying that a user acknowledges and understands a given message without adding excess inconvenience
Say the user wishes to perform a dangerous but necessary task, from which there is no recovery or going back (for example, erasing a hard drive, or permanently deleting an online account after ...
23
votes
5
answers
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When is it appropriate to ask User confirmation?
A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
23
votes
2
answers
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When is it appropriate to require the user to type out the entire word "yes" rather than simply accept "y" at a command-line yes/no prompt?
I've seen several command-line applications, including OpenSSH, which require the user to type the entire word yes or no at a yes/no prompt, rejecting single-letter inputs like y. Here's an example:
...
21
votes
7
answers
2k
views
Solving the "accidental confirm" problem with dialog boxes
The scenario is all too common: An application brings up a dialog box while you are typing, and you hit the space key before you even realize what's happening. The dialog is gone and you have no clue ...
20
votes
2
answers
1k
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Verification of consequences
I have a situation where a user is about to do something with consequences important enough that it's imperative they understand them. In this particular case they are about to revoke their right to ...
15
votes
2
answers
6k
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Email confirmation on password reset?
I am building a prototype to a system that has a user account system in place. Of course with any account system, the user should be able to reset their password should the need arise (e.g., ...
15
votes
4
answers
3k
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Are there established patterns for delete confirmations other than the typical modal?
I'm trying to find out if there are some semi-standard ways of handling the "are you sure?" confirmation logic when a person deletes a record or item.
The typical options are:
Show a "Are you sure ...
13
votes
17
answers
2k
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Making user recognise they are writing a public note / message rather than a private note / message
We're building a custom business application which internal staff have access to and also clients have limited access to.
There is an option for the staff to leave a comment / message to each other, ...
13
votes
2
answers
2k
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Survey Confirmation - Emphasize the question or the answer?
I am putting together an online survey, and am designing the confirmation screen that appears just before the respondent submits their answers.
I have limited formatting options, but feel that ...
13
votes
5
answers
6k
views
How long should a confirmation link be valid?
How much time should we give a newly registered user to click the confirmation link sent by email? I can't find any best practise on how long a confirmation link should be valid.
12
votes
5
answers
4k
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Is only having a single unmasked password field (no confirm) on a registration page a bad idea? [duplicate]
Some sites allow you to register and only provide a single password box, which is protected with stars.
Traditionally a "confirm password" box is used when registering which allows you to confirm ...
11
votes
2
answers
1k
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Are "Thank You for Unsubscribing to our Newsletter" emails necessary?
I am about to disable the "Send a Thank You for Unsubscribing to our Newsletter" message for some of our clients as I think it's superfluous and unnecessary.
My suggestion was to have an Unsubscribe ...
11
votes
3
answers
323
views
If guessing a display name, what kind of confirmation is needed?
In an iPhone app of mine, the user needs a display name, that appears for other users.
I found out that I can guess a user's display name. In the mockup below I have guessed that it should be "Sanna"....
8
votes
2
answers
303
views
Is it acceptable to have more than one type of confirmation message?
We're discussing having multiple types. For example, one type would appear at the top of the page and drive users to perform another action:
The other type would appear "inside" a submit button (for ...
8
votes
2
answers
19k
views
Why can't you turn off your iPhone with Siri?
With the help of Siri (voice interface), people can have a call, add tasks, have a search. I give a command for turning off my phone but Siri said that "It is beyond my skills". I tried again and Siri ...
7
votes
2
answers
165
views
What would be a good reason to ask for confirmation to create a new save in a game?
I just got the PS4 of a friend and noticed that many games use the builtin save manager.
What bugs me is, that the manager asks you if you are really sure you want to save the game, even when you ...
6
votes
7
answers
5k
views
Is a captcha necessary when email validation is being utilised?
During registration for my new website, I'm going to require that a link is clicked in a confirmation email before a new user has full privileges. Is this a good way to remove spammers/bots, or do you ...
6
votes
5
answers
649
views
Delete action on a user management system
I'm working on User Management System in ASP.NET MVC3. Administrator/Editor can search, insert, update and delete other users from the system.
What should I do when admin/editor clicks on Delete user ...
6
votes
5
answers
2k
views
Confirm cancellation
I have a window, where the user will have to chose to cancel or save.
First:
I have some people in my office saying that when you click on save the window will not close, but you will get a ...
6
votes
2
answers
1k
views
Is this cancel button needed?
In this UI it is possible to type in text in an input box, press Enter and the text would get converted into a tag visually (and in JSON). After the tag is typed, the cursor would be ready for the ...
6
votes
5
answers
21k
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Best way to handle new user registration when email verification is required
I'm building a new web app that requires email verification. I'm looking to all you UX experts (I'm more of a back end developer) to guide me.
So, the user has just signed up. I'm taking them now to ...
6
votes
2
answers
13k
views
Yes/No button placement on confirmation dialog boxes
I have seen various takes on the yes/no button placement on dialog boxes or confirmation messages over the years. For a long time, it seemed like I was almost always witnessing the "Yes" option being ...
6
votes
2
answers
675
views
"Missile launch" button pattern name and implementation?
I am curious about a specific confirmation pattern. The best way I could describe it is the "missile launch" pattern, where the user has to "arm" the button by removing some sort of cover before ...
5
votes
5
answers
268
views
Deletion Confirmations - Making clear what you will lose?
I am currently working on an error prevention concept for a Windows Forms application.
When the user is going to delete an object, how important is it to tell what the exact consequences are? In my ...
5
votes
4
answers
2k
views
Why should "cancel" and "confirm" button have the same size?
A lot of UI Frameworks provide 2 different types of buttons:
a sort of confirmation button
a "cancel" button
The UI of the two buttons could be different: different colors, background, borders, etc. ...
5
votes
1
answer
644
views
"Are you sure?" Request for confirmation modal usability research
A user is about to delete a crucial object with no undo.
The designer puts an "Are you sure?" modal confirmation.
The user says "Yeah yeah yeah do it"
Immediately the user regrets his/her decision ...
5
votes
1
answer
187
views
Indicate that a button doesn't take immediate action
Using a social network as an example, say I have a button called connect that ultimately sends out a friend request to another user. Clicking on this button then opens up a modal that asks for ...
4
votes
4
answers
2k
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What is the best acknowledge UI?
What is the best acknowledge UI? Ie. confirmation by the user.
1) A simple checkbox on a form
or
2) A pop-up with a message and OK/Cancel buttons
4
votes
5
answers
181
views
Confirmation in rescue system app
we are currently working on alarm system for firefighting groups. Basic action of our app is that you can confirm your contribution in rescue action, or you can deny it. This is basic view of it:
I ...
4
votes
2
answers
707
views
Confirmation styles: Dialog window vs. two stage/dropdown buttons
To better illustrate my question, here's a quick example.
When the user is attempting an action that would typically require some sort of confirmation (such as deleting a record) would it be ...
4
votes
1
answer
299
views
How can I present a yes/no question to a user prior to them submitting a background job?
I am a programmer by training and I often find that I have writer's block when I come across certain presentation issues.
I have a piece of software that links a seller user up with his account in an ...
4
votes
2
answers
3k
views
Default values for text-based confirmation prompt
In text-based environments, I've sometimes seen confirmation prompts in the form of
Are you sure you want to _______? (Y/n)
Generally, I've understood this to mean that Y is the default, and if I ...
4
votes
2
answers
149
views
Is it necessary to ask users for confirmation when they remove sharing permissions?
Is it necessary to ask confirmation from user while removing sharing permission that has been shared earlier? Assume cases where there won't be any data loss. E.g., Folder sharing in OS (mac asks), ...
4
votes
1
answer
4k
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Alert dialog to confirm a Cancel action
I have an application from which you can run different step by step wizards. It has a Cancel button at the top, which allows the user to quit the current wizard.
I have a dialog that appears on ...
4
votes
1
answer
498
views
Financial actions and two click confirmation - two buttons vs checkbox+button
I'm trying to decide how to display a confirmation for some super important actions. The two options I'm trying to pick from are:
After clicking the first confirmation button, it'll be replaced by ...
4
votes
3
answers
2k
views
Confirmation message when closing a lightbox / modal box
A feature of a website I'm designing requires the user to perform various steps inside a "lightbox" / modal box. This is a requirement, I cannot embed the process inside the main layout.
I don't want ...
4
votes
2
answers
487
views
Email: to confirm or not to confirm....that is the question.
I am toying with the sign up process on my website. User email addresses are not critical in the sense that there is no e-commerce on the site. Its a social networking type site for my colleagues. ...
4
votes
1
answer
3k
views
How to ask users to confirm/verify customer contact details
Background
Our application holds data about customers, including their addresses and phone numbers. Our users are employees who need to find information about our customers.
The customer database is ...
3
votes
5
answers
830
views
How can I avoid triple confirmation modals
While at the supermarket a while back, one of the actions the clerk performed on the POS had a triplet of confirm modals on it, literally:
Are you sure you want to <action>?
Again, are you sure ...
3
votes
4
answers
471
views
Is there a reason to use this icon with a confirmation message?
This is the message Sharepoint 2010 gives as a confirmation message for requesting access to a particular site you do not have access to.
I am quite confused by the icon - to me this looks like a "...