Questions tagged [confirmation]

Asking a user to confirm the correctness of input either from the system or from the user themselves

Filter by
Sorted by
Tagged with
278
votes
12answers
21k views

What to call "Cancel" when "Cancel" is already the default action?

When attempting to cancel a service or setting, "cancel" is the default action. What should the normal "cancel" button be called? Redbox uses a playful "just kidding", which may not be appropriate in ...
95
votes
13answers
22k views

Deletion: Confirm or Undo? Which is the better option and why?

Which one is the better option and why? Delete with Confirmation [The action cannot be undone] or Delete with one click [And provide option to Undo]
92
votes
18answers
12k views

Are age verification banners effective?

I'm curious as to whether or not these Age Verification banners that appear on some sites are really "effective". That is to say, do these really help to deter/prevent users that are underage from ...
89
votes
13answers
25k views

What is the opposite of Cancel?

I am working with order page. When the user presses on Cancel Order button, he should choose one of the following: Cancel order. (opposite of cancel) order. (this choice means don't do anything with ...
50
votes
7answers
12k views

Why would one use "enter the name of the project to confirm"?

If you're a long-time GitHub user, you probably have seen something like this: This happens every time you do a potentially destructive thing to a repository, like switching its public / private ...
43
votes
8answers
2k views

How do we stop users overpaying in financial web forms?

Submitting my online council tax payment last week, I made a mistake. Instead of specifying £X.00 in a freetext payment field, I missed the dot and accidentally entered by £X000! I'm currently waiting ...
39
votes
3answers
74k views

What's the best approach to confirm user email address: sending an email confirmation link or sending a verification code in email?

I see there are number of questions available there about approach for confirming email address with pretty good answers. I have a similar question I can think of two approaches for confirming email ...
29
votes
11answers
5k views

Should alert boxes be avoided at any cost?

Thanks to Gabriel Svennerberg and Sam K for this one - raised in a comment here. I was fairly casual about alert boxes until a run of user tests where an alert box was put up to warn learners that ...
25
votes
5answers
15k views

Confirm vs. Verify: Is there a difference?

I'm wondering if there is any distinction between using the word confirm versus the word verify. For example, when sending an email to confirm (or verify) a user's account, is it better to call it "...
25
votes
9answers
5k views

How to handle "forgot password" when user has not confirmed email?

If you follow the pattern of allowing users access to your application without having confirmed an email (generally considered good UX), how do handle the case where they forgot their password? Very ...
24
votes
6answers
884 views

Verifying that a user acknowledges and understands a given message without adding excess inconvenience

Say the user wishes to perform a dangerous but necessary task, from which there is no recovery or going back (for example, erasing a hard drive, or permanently deleting an online account after ...
23
votes
5answers
3k views

When is it appropriate to ask User confirmation?

A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
23
votes
2answers
2k views

When is it appropriate to require the user to type out the entire word "yes" rather than simply accept "y" at a command-line yes/no prompt?

I've seen several command-line applications, including OpenSSH, which require the user to type the entire word yes or no at a yes/no prompt, rejecting single-letter inputs like y. Here's an example: ...
20
votes
2answers
1k views

Verification of consequences

I have a situation where a user is about to do something with consequences important enough that it's imperative they understand them. In this particular case they are about to revoke their right to ...
20
votes
7answers
2k views

Solving the "accidental confirm" problem with dialog boxes

The scenario is all too common: An application brings up a dialog box while you are typing, and you hit the space key before you even realize what's happening. The dialog is gone and you have no clue ...
15
votes
2answers
6k views

Email confirmation on password reset?

I am building a prototype to a system that has a user account system in place. Of course with any account system, the user should be able to reset their password should the need arise (e.g., ...
15
votes
4answers
3k views

Are there established patterns for delete confirmations other than the typical modal?

I'm trying to find out if there are some semi-standard ways of handling the "are you sure?" confirmation logic when a person deletes a record or item. The typical options are: Show a "Are you sure ...
13
votes
17answers
1k views

Making user recognise they are writing a public note / message rather than a private note / message

We're building a custom business application which internal staff have access to and also clients have limited access to. There is an option for the staff to leave a comment / message to each other, ...
13
votes
2answers
2k views

Survey Confirmation - Emphasize the question or the answer?

I am putting together an online survey, and am designing the confirmation screen that appears just before the respondent submits their answers. I have limited formatting options, but feel that ...
12
votes
5answers
4k views

Is only having a single unmasked password field (no confirm) on a registration page a bad idea? [duplicate]

Some sites allow you to register and only provide a single password box, which is protected with stars. Traditionally a "confirm password" box is used when registering which allows you to confirm ...
12
votes
5answers
5k views

How long should a confirmation link be valid?

How much time should we give a newly registered user to click the confirmation link sent by email? I can't find any best practise on how long a confirmation link should be valid.
11
votes
2answers
1k views

Are "Thank You for Unsubscribing to our Newsletter" emails necessary?

I am about to disable the "Send a Thank You for Unsubscribing to our Newsletter" message for some of our clients as I think it's superfluous and unnecessary. My suggestion was to have an Unsubscribe ...
11
votes
3answers
306 views

If guessing a display name, what kind of confirmation is needed?

In an iPhone app of mine, the user needs a display name, that appears for other users. I found out that I can guess a user's display name. In the mockup below I have guessed that it should be "Sanna"....
8
votes
2answers
288 views

Is it acceptable to have more than one type of confirmation message?

We're discussing having multiple types. For example, one type would appear at the top of the page and drive users to perform another action: The other type would appear "inside" a submit button (for ...
8
votes
2answers
17k views

Why can't you turn off your iPhone with Siri?

With the help of Siri (voice interface), people can have a call, add tasks, have a search. I give a command for turning off my phone but Siri said that "It is beyond my skills". I tried again and Siri ...
7
votes
2answers
139 views

What would be a good reason to ask for confirmation to create a new save in a game?

I just got the PS4 of a friend and noticed that many games use the builtin save manager. What bugs me is, that the manager asks you if you are really sure you want to save the game, even when you ...
6
votes
7answers
5k views

Is a captcha necessary when email validation is being utilised?

During registration for my new website, I'm going to require that a link is clicked in a confirmation email before a new user has full privileges. Is this a good way to remove spammers/bots, or do you ...
6
votes
5answers
628 views

Delete action on a user management system

I'm working on User Management System in ASP.NET MVC3. Administrator/Editor can search, insert, update and delete other users from the system. What should I do when admin/editor clicks on Delete user ...
6
votes
5answers
1k views

Confirm cancellation

I have a window, where the user will have to chose to cancel or save. First: I have some people in my office saying that when you click on save the window will not close, but you will get a ...
6
votes
2answers
1k views

Is this cancel button needed?

In this UI it is possible to type in text in an input box, press Enter and the text would get converted into a tag visually (and in JSON). After the tag is typed, the cursor would be ready for the ...
6
votes
2answers
286 views

"Missile launch" button pattern name and implementation?

I am curious about a specific confirmation pattern. The best way I could describe it is the "missile launch" pattern, where the user has to "arm" the button by removing some sort of cover before ...
5
votes
5answers
203 views

Deletion Confirmations - Making clear what you will lose?

I am currently working on an error prevention concept for a Windows Forms application. When the user is going to delete an object, how important is it to tell what the exact consequences are? In my ...
5
votes
4answers
1k views

Why should "cancel" and "confirm" button have the same size?

A lot of UI Frameworks provide 2 different types of buttons: a sort of confirmation button a "cancel" button The UI of the two buttons could be different: different colors, background, borders, etc. ...
5
votes
5answers
17k views

Best way to handle new user registration when email verification is required

I'm building a new web app that requires email verification. I'm looking to all you UX experts (I'm more of a back end developer) to guide me. So, the user has just signed up. I'm taking them now to ...
5
votes
1answer
171 views

Indicate that a button doesn't take immediate action

Using a social network as an example, say I have a button called connect that ultimately sends out a friend request to another user. Clicking on this button then opens up a modal that asks for ...
4
votes
4answers
1k views

What is the best acknowledge UI?

What is the best acknowledge UI? Ie. confirmation by the user. 1) A simple checkbox on a form or 2) A pop-up with a message and OK/Cancel buttons
4
votes
5answers
176 views

Confirmation in rescue system app

we are currently working on alarm system for firefighting groups. Basic action of our app is that you can confirm your contribution in rescue action, or you can deny it. This is basic view of it: I ...
4
votes
2answers
601 views

Confirmation styles: Dialog window vs. two stage/dropdown buttons

To better illustrate my question, here's a quick example. When the user is attempting an action that would typically require some sort of confirmation (such as deleting a record) would it be ...
4
votes
1answer
299 views

How can I present a yes/no question to a user prior to them submitting a background job?

I am a programmer by training and I often find that I have writer's block when I come across certain presentation issues. I have a piece of software that links a seller user up with his account in an ...
4
votes
2answers
9k views

Yes/No button placement on confirmation dialog boxes

I have seen various takes on the yes/no button placement on dialog boxes or confirmation messages over the years. For a long time, it seemed like I was almost always witnessing the "Yes" option being ...
4
votes
2answers
138 views

Is it necessary to ask users for confirmation when they remove sharing permissions?

Is it necessary to ask confirmation from user while removing sharing permission that has been shared earlier? Assume cases where there won't be any data loss. E.g., Folder sharing in OS (mac asks), ...
4
votes
1answer
4k views

Alert dialog to confirm a Cancel action

I have an application from which you can run different step by step wizards. It has a Cancel button at the top, which allows the user to quit the current wizard. I have a dialog that appears on ...
4
votes
1answer
434 views

Financial actions and two click confirmation - two buttons vs checkbox+button

I'm trying to decide how to display a confirmation for some super important actions. The two options I'm trying to pick from are: After clicking the first confirmation button, it'll be replaced by ...
4
votes
3answers
2k views

Confirmation message when closing a lightbox / modal box

A feature of a website I'm designing requires the user to perform various steps inside a "lightbox" / modal box. This is a requirement, I cannot embed the process inside the main layout. I don't want ...
4
votes
1answer
205 views

"Are you sure?" Request for confirmation modal usability research

A user is about to delete a crucial object with no undo. The designer puts an "Are you sure?" modal confirmation. The user says "Yeah yeah yeah do it" Immediately the user regrets his/her decision ...
4
votes
1answer
2k views

How to ask users to confirm/verify customer contact details

Background Our application holds data about customers, including their addresses and phone numbers. Our users are employees who need to find information about our customers. The customer database is ...
3
votes
5answers
672 views

How can I avoid triple confirmation modals

While at the supermarket a while back, one of the actions the clerk performed on the POS had a triplet of confirm modals on it, literally: Are you sure you want to <action>? Again, are you sure ...
3
votes
4answers
438 views

Is there a reason to use this icon with a confirmation message?

This is the message Sharepoint 2010 gives as a confirmation message for requesting access to a particular site you do not have access to. I am quite confused by the icon - to me this looks like a "...
3
votes
4answers
324 views

Language alt for "Are you sure?", when you can't provide an undo/"don't show again"? Success rate of alts?

Are there other, more common ways of phrasing this? I know its better to have undo, but in this case we can't (yet) have undo, or "don't show this again". Does anyone have experience with results for ...
3
votes
5answers
482 views

How should I handle deleting a role when there are still users with it assigned

I presume this is a pretty common problem but I can never decide the best way to do it. Simple system. It has users, users can be a assigned a role. Roles are defined by the admin users. The ...