Questions tagged [confirmation]

Use this tag for confirmation and acknowledgement, usually on digital systems

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2 votes
5 answers
357 views

Position of alert message in confirmation page

I have a page that displays a transaction summary where the user can perform a final check before clicking the confirmation button. I am not sure on where to place this alert message: "Please ...
3 votes
2 answers
66 views

Is having a delete confirmation built into the button itself an appropriate UX?

This is for desktop and mobile, basically when you click the button once it changes to "Confirm" with a cancel button next to it. I got some feedback that it's not clear you have to press ...
1 vote
1 answer
603 views

Double opt-in confirmation link or confirmation code?

I read everything about double opt-in on this site and I saw on Sign up: Double opt-in still best practice? What about mobile? answers someone speaking about sending a confirmation code instead of a ...
3 votes
1 answer
91 views

Why does the "Thank you for contacting us" page still include the contact form?

After submitting a subscription or contact page, the user is typically presented with the same form with one change: an often small statement saying "Thank you for your response." Why would ...
1 vote
1 answer
76 views

Confirmation messages

For a newsletters management page, when the user subscribes to a newsletter and clicks on the relative icon to subscribe (in this case an empty circle), is it necessary to push a pop up message ...
2 votes
1 answer
139 views

Complex forms that have no confirmation on exit are everywhere. Why?

I'm working on a SaaS product for 4 years and am going through a phase of re-evaluating my old decisions. One of them is the following rule: When the user is leaving a complex form, and at least one ...
1 vote
2 answers
126 views

Should confirming an irreversible action require definite user input?

I had a situation on an auction website recently where I clicked an action button to investigate what the consequences of it were, but an accidental double click ended up committing the action (with ...
0 votes
0 answers
39 views

Confirming an email on a e-commerce site, complete strategy

We are designing a e-commerce site, that requires email verification to create an account. The account is useful only for the check out (where name, phone, email are needed) and viewing the ...
0 votes
1 answer
76 views

Why don't Wifi router UI's use confirmation password boxes?

Consider the scenario of trying to update the Wifi password for a router. Pulling up two sources I have access to, both OpenWRT and Google's Home/Wifi app only have a single input box for changing the ...
24 votes
6 answers
994 views

Verifying that a user acknowledges and understands a given message without adding excess inconvenience

Say the user wishes to perform a dangerous but necessary task, from which there is no recovery or going back (for example, erasing a hard drive, or permanently deleting an online account after ...
3 votes
4 answers
478 views

Is there a reason to use this icon with a confirmation message?

This is the message Sharepoint 2010 gives as a confirmation message for requesting access to a particular site you do not have access to. I am quite confused by the icon - to me this looks like a "...
0 votes
1 answer
67 views

Confirmation of delete triggered by Delete key shortcut

My webapp has a list of notes. Deleting a note is comparable to deleting a file. The underlying storage does not currently allow a trash-can paradigm (undoable delete). So, deleting a note is a two-...
3 votes
6 answers
2k views

What is the purpose of the 60-second shutdown timer in macOS?

What's the purpose of having a 60-second timer for the shutdown dialog in macOS? Why automatically shut down the user's computer if they leave the dialog box open?
0 votes
2 answers
47 views

Revoking an invite - should confirmation banner be red or green?

I'm working on a feature where a user can send/invite other people to their organization: The user can opt to revoke the invite. Once this action has been done, I'd like to display a confirmation ...
4 votes
3 answers
2k views

Confirmation of user input: inline button or popup/modal?

I have a few instances, where users can cancel filling out web forms. In the current design the web site will open a modal in the center of the screen (which is mostly not, where the original cancel ...
1 vote
3 answers
56 views

Grades of confirm actions

I am currently working on a standard for confirming destructive actions, which I have to split into four levels: no confirmation necessary ??? a simple dialog that explains what the dangers are a ...
0 votes
2 answers
109 views

How to ask users to confirm an item as True Positive or False Positive

I have an ML system which classifies a series of objects. These objects have a possible status X assigned by the system. This information is displayed on a dashboard table to users. An example output ...
1 vote
2 answers
1k views

Delete confirmation for items within a modal

I have a modal that contains a table of items. Each item is in a row and a user should be able to edit/delete each item. When deleting an item, there needs to be a confirmation dialog asking the user ...
27 votes
9 answers
7k views

How to handle "forgot password" when user has not confirmed email?

If you follow the pattern of allowing users access to your application without having confirmed an email (generally considered good UX), how do handle the case where they forgot their password? Very ...
14 votes
5 answers
7k views

How long should a confirmation link be valid?

How much time should we give a newly registered user to click the confirmation link sent by email? I can't find any best practise on how long a confirmation link should be valid.
1 vote
1 answer
633 views

Action Sheets then Alert Box Delete Confirmation Issue (iOS)

This is regarding the user experience issue in iOS, iPhone. User comes to the first screen, which is the action sheet with a more button on a previous page. There is only one option which is delete ...
1 vote
2 answers
177 views

What to do when a seemingly final action is not the final action

I'm trying to solve this simple workflow. For context: A user accesses a page to read a document The user can suggest changes on that document, or not In either case, the user has to click a button ...
1 vote
1 answer
39 views

Why does MS Word 'Update index' ask for confirmation? [closed]

Why does Microsoft Word keeps asking before executing the "update index" command from the context menu? Even worse, the default is "Update page numbers only", and I have to ...
3 votes
4 answers
5k views

Should you always confirm sign-out in a mobile app?

Is this necessary as it's not a critical action but I see it in a few apps. If so, what are the reasons behind it?
44 votes
8 answers
2k views

How do we stop users overpaying in financial web forms?

Submitting my online council tax payment last week, I made a mistake. Instead of specifying £X.00 in a freetext payment field, I missed the dot and accidentally entered by £X000! I'm currently waiting ...
2 votes
3 answers
379 views

Justification for adding confirmation page in transaction website userflow

I've implemented a web form for users to request a transfer or withdrawal of funds they have deposited with our service. Our financial person, who handles most finance-related customer support, is ...
1 vote
1 answer
442 views

Confirmation dialog wording standards

On macOS it seems usual to ask the user a (bold written) question in a confirmation dialog and add a more detailed text (non-bold and slightly smaller font). Regarding the bold question - should it be ...
1 vote
2 answers
1k views

Should the user be logged in when clicking on the verify email link?

I have a webapp with signp/signin User does a signup with email password or a sign in via Google Twitter Facebook or GitHub If user is new, then an email is sent to this user to verify their email ...
5 votes
4 answers
2k views

Why should "cancel" and "confirm" button have the same size?

A lot of UI Frameworks provide 2 different types of buttons: a sort of confirmation button a "cancel" button The UI of the two buttons could be different: different colors, background, borders, etc. ...
5 votes
1 answer
672 views

"Are you sure?" Request for confirmation modal usability research

A user is about to delete a crucial object with no undo. The designer puts an "Are you sure?" modal confirmation. The user says "Yeah yeah yeah do it" Immediately the user regrets his/her decision ...
7 votes
2 answers
165 views

What would be a good reason to ask for confirmation to create a new save in a game?

I just got the PS4 of a friend and noticed that many games use the builtin save manager. What bugs me is, that the manager asks you if you are really sure you want to save the game, even when you ...
6 votes
2 answers
736 views

"Missile launch" button pattern name and implementation?

I am curious about a specific confirmation pattern. The best way I could describe it is the "missile launch" pattern, where the user has to "arm" the button by removing some sort of cover before ...
3 votes
5 answers
840 views

How can I avoid triple confirmation modals

While at the supermarket a while back, one of the actions the clerk performed on the POS had a triplet of confirm modals on it, literally: Are you sure you want to <action>? Again, are you sure ...
52 votes
7 answers
14k views

Why would one use "enter the name of the project to confirm"?

If you're a long-time GitHub user, you probably have seen something like this: This happens every time you do a potentially destructive thing to a repository, like switching its public / private ...
0 votes
1 answer
45 views

Closing app via keyboard shortcut — should there be a confirmation dialogue? [duplicate]

There are many ways to close apps: mouse-and-click on an 'x' somewhere, choose "Quit" as a menu option, keyboard shortcuts (ctrl-w, cmd-q, alt-f4 etc.) I notice some apps I use ask me "Are you sure ...
0 votes
2 answers
198 views

Best place to show a confirmation modal in a purchase flow

So, I'm working on an insurance ecommerce and would like to get input on where to show a confirmation modal. Let's say I am in the summary page, and there's a "Change Plan" button to choose another ...
11 votes
2 answers
1k views

Are "Thank You for Unsubscribing to our Newsletter" emails necessary?

I am about to disable the "Send a Thank You for Unsubscribing to our Newsletter" message for some of our clients as I think it's superfluous and unnecessary. My suggestion was to have an Unsubscribe ...
30 votes
11 answers
7k views

Should alert boxes be avoided at any cost?

Thanks to Gabriel Svennerberg and Sam K for this one - raised in a comment here. I was fairly casual about alert boxes until a run of user tests where an alert box was put up to warn learners that ...
2 votes
2 answers
706 views

Popups default focus on button - best practice

Do we need to auto focus on any one of the buttons inside a popup? Since, some users prefer keyboard to interact with the application. For example: Confirmation popups in destructive actions like ...
3 votes
3 answers
751 views

Is there a need for a confirmation button on a multi-select comboboxes?

Is there any reason we should include a confirmation button on our multi-select comboboxes? What are best practices for the design of these controls? Mouse Functionality: Clicking outside of the ...
8 votes
2 answers
19k views

Why can't you turn off your iPhone with Siri?

With the help of Siri (voice interface), people can have a call, add tasks, have a search. I give a command for turning off my phone but Siri said that "It is beyond my skills". I tried again and Siri ...
6 votes
2 answers
1k views

Is this cancel button needed?

In this UI it is possible to type in text in an input box, press Enter and the text would get converted into a tag visually (and in JSON). After the tag is typed, the cursor would be ready for the ...
4 votes
2 answers
3k views

Default values for text-based confirmation prompt

In text-based environments, I've sometimes seen confirmation prompts in the form of Are you sure you want to _______? (Y/n) Generally, I've understood this to mean that Y is the default, and if I ...
23 votes
5 answers
4k views

When is it appropriate to ask User confirmation?

A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
13 votes
2 answers
2k views

Survey Confirmation - Emphasize the question or the answer?

I am putting together an online survey, and am designing the confirmation screen that appears just before the respondent submits their answers. I have limited formatting options, but feel that ...
1 vote
2 answers
153 views

Confirmation message for a batch operation that has been stopped

When the user performs a batch operation, an overlay appears with a progress bar and a 'stop' button, that allows him to stop the operation before it ends. If the user stopped the operation when 10 ...
27 votes
5 answers
18k views

Confirm vs. Verify: Is there a difference?

I'm wondering if there is any distinction between using the word confirm versus the word verify. For example, when sending an email to confirm (or verify) a user's account, is it better to call it "...
0 votes
3 answers
1k views

How to encourage the user to check details before submission

I'm upgrading a legacy financial application which requires users to re-enter their password before a transaction is submitted. I need to remove the password check since I'm migrating users to a new ...
0 votes
5 answers
3k views

Is confirming an action using a second click on the same button a good idea?

I'm working on my first (mildly) significant web app, which comprises multiple pages and a modal dialog for entering/editing/deleting information. One view displays a tabular list of objects and ...
0 votes
3 answers
677 views

Sending confirmation email to survey participant [closed]

When a participant finishes their survey, I would like to send them an email confirmation that they responses to the survey was successfully saved. I'm kind of stuck at the write-up of this ...