Questions tagged [cognitive-load]

The amount of effort needed to understand the given task.

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Research about effects of page text formatting on cognitive load?

Has anyone come across peer-reviewed research on the effect of text formatting on cognitive load? I'm more particularly interested on wider evidence about whether working with column width, one can ...
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1 vote
2 answers
154 views

When/how to use skeleton loaders

I am on a project where we have different views in terms of medical data (user list, forms, vital signs, documents, graphs etc.). I read about skeletons and when to use them but when in practice, it ...
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6 votes
1 answer
213 views

What's the rationale behind Paypal's amount input?

This is something I've always wanted to ask because it's really frustrating for me. If you use Paypal, you will see that when you try to send money, the Amount input requires to enter the cents or ...
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2 votes
3 answers
346 views

Single or multiple form field(s)

Consider an application where a user can make a list of people to meet during the day, and share that with a colleague/secretary/etc. It is something between a todo list and an actual calendar. So ...
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4 votes
1 answer
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Icon consistency in buttons

I am designing a page for apps. This page will show apps available for integration. Question Should I make them all text only buttons or it's fine that some buttons are icon+text? Default All apps ...
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3 votes
1 answer
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Is there any scientific results on the difficulty of picking elements from a list?

I am looking for a reasonably formal study of the impact of the number of elements in a list (e.g. a dropdown menu) on the time, effort, and loss of comfort for the user whose task it is to pick one ...
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1 vote
3 answers
122 views

How to fix this issue of showing multi-color coded events on a timeline?

I need to show multiple(8-10) type of repetitive events on a horizontal timeline in a multi-color coded fashion. But this approach seems to be harder for user to grasp and lead to high cognitive load. ...
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3 votes
4 answers
241 views

How to decrease a cognitive load on a dashboard component?

Any suggestions on how I can decrease the cognitive load on the example below? The development, benchmark, and amount of comments regarding each question are equally important for the user. I think ...
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0 votes
1 answer
69 views

Is there any rule of thumb on how much or how less I should put a UI content on a screen?

I get a dilemma over whether I should spread my content over several pages to reduce user cognitive load, or put as much information as possible in a screen to lessen the navigation depth. For ...
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1 vote
4 answers
360 views

How to detect Cognitive Friction on a mobile application?

I'm researching Cognitive Friction on my thesis and it's the resistance encountered by a human intellect when it engages with a complex system of rules that change as the problem changes as Alan ...
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7 votes
3 answers
968 views

Is it better see a video on modal or in a new page?

I'm having trouble trying to decide if it's better to click on a video and open it on a modal or in a new page? We want the user to focus on the video and see more videos, but do not leave the page ...
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1 vote
1 answer
118 views

Data table entry: creation vs editing - how to design workflows for least friction and effort

I am designing a new feature and workflow in our business application, which allows administrators to create export configurations, which can later be selected by users, to quickly export projects ...
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  • 111
1 vote
2 answers
160 views

Alternative quantity selection - cognitive load & space problem

I am working on a product where users are ordering rather large quantities. Or even better said: The amount that people buy varies wildly. Some order a lot, some a bit less. We are aiming at adding ...
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5 votes
4 answers
489 views

How to measure information overload of an UI?

I would like to measure the "information overload rate" of an UI. It's important to note that I'm searching more for a questionnaire / analysis which evaluates the information overload implicitly or ...
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1 vote
2 answers
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Is there any way (or best practise) to measure the perceived workload caused by a software on a certain user?

Perceived Workload has a subjective character trait, but I would like to find a way how one can measure for example the perceived workload from any individual. Here I mean the workload, which is ...
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2 votes
1 answer
88 views

All options at once or in steps

When presenting users with any number of options, would it be better to show all options at once, or break it down into steps? Imagine you have a list of options; 1a 1b 2 3 One way of dealing with ...
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1 vote
2 answers
74 views

How much time does the user need to digest what's on the screen before showing a modal box? [closed]

I'm designing a feature that would show a modal box indicating the amount of virtual money the user has. This is triggered just after the user decides to log in (assuming they have virtual money). My ...
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1 vote
4 answers
287 views

Which is better for a web-based CMS UI taking Miller's / Hick's Laws (cognitive load) into account?

I am working on a content management system. As the app is growing, more and more content types are being requested (Think of content types as "Widgets"). I would imagine future state may have 10-15 ...
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1 vote
3 answers
979 views

Should left/top navigation in dashboard be visible or hidden?

Should the dashboard left navigation be collapsible or should it remain expanded at all times? What are the pros & cons? In addition to this, how does it affect conversion rate? Note: This is ...
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2 votes
1 answer
288 views

Is it easier to edit or to start over

Context When working with a content management system users might encounter a situation where they are not happy with a set of content. For example, a webpage in a CMS (Wordpress, Joomla) does not ...
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0 votes
1 answer
232 views

Should we disable an action in our system because we don't have a use case for it?

I work on a complex and heavily data-backed app (essentially an ERP) that has a number of different objects in the system that track real objects in the world. Users can create objects which later ...
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-6 votes
2 answers
368 views

Is user experience designed to make humans lazy? [closed]

Let's say for example, in a railway station a sign board displays the arrival of train. Let's take two scenarios. Scenario 1 The sign board displays "train 1 arriving at 9:35" Scenario 2 The sign ...
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3 votes
4 answers
228 views

How important is tool-tip in the website

What is the best practice to use tool-tip in the website? Say for example I have product ABC which contains info (Country, category, price) USA | Electronics | $500. In similar way I've long list of ...
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32 votes
11 answers
9k views

Using flags vs. three-letter codes for countries

Do you think replacing country flags with three-letter country codes gives a better experience? I have seen lot of users facing problem in detecting countries' flags when shown small. The attached ...
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  • 1,711
1 vote
1 answer
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Adjusting summary totals when inputing data

Our application currently shows the budget of a group of line items at the bottom of the page. When you make an edit to a line item, the budget changes. When you make the change the old budget remains ...
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  • 335
1 vote
1 answer
363 views

User-friendly short URL aliases with words or emojis

First off, I’m not talking about quicklinks or SEO of URL paths on a site you’re in control of, but shorter aliases for third-party addresses. As far as I can see there are several major reasons why ...
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5 votes
5 answers
1k views

Lets the user set the password itself or send them one via mail after registration?

I have to built an order process for an energy provider. The order process is very big and the user needs 10-15 minutes to complete it with all the data. The last point is to set a password to access ...
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123 votes
9 answers
11k views

Should you always minimize cognitive load?

The title says it all. I enjoy reading UX questions and answers from Stack Exchange's hot network questions, and I often see people justify their answers by saying it minimizes cognitive load. I ...
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0 votes
1 answer
152 views

Best way to combine two-step service request screen and minimise cognitive load

I am currently working on a service aggregator app as part of a university project. One of the main difficulties I am having at the moment is figuring out how to allow the user to carry out a search ...
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1 vote
3 answers
161 views

Should I label (before) or subtitle (after) a number in dataviz/widget?

Discussing about donut chart in Is multistability a good thing on a donut?, a question arise. Discarding the pertinence of donut chart, do you have arguments/studies that would favor one of the ...
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7 votes
3 answers
361 views

Is multistability a good thing on a donut?

Current I'm reviewing an email application that currently has the following chart on the dashboard, where the default state is the left one (contacts), and the second state appear on right after ...
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0 votes
3 answers
201 views

Which gives heavier congitive load in grid on phone screen? Grid of images or grid of text? And which is faster to recognize?

Im creating an app where on main screen I'll present contacts. Im wondering if I should present them to user in grid view or table view. I assume that list view is probably faster. But if I choose ...
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5 votes
2 answers
4k views

"Remember me" login functionality

Is there any research available about the viability and use of "Remember Me" toggles/check boxes on login flows? I can't seem to find any information on whether or not they're used or not.
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2 votes
4 answers
238 views

Cognitive strain by reading data in tables?

I would like to know if there is a study made about the cognitive strain that there is (or isnt) on reading dataheavy tables. I know there is a lot of help out there for how to make tables easier to ...
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8 votes
2 answers
720 views

How long does the User remember?

I'm wondering for how long the User holds the knowledge about a site? Assuming that you (as User) came to a new website, browse it for a while, accomplish your goals and then leave. You have learned ...
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10 votes
3 answers
1k views

Can we Quantify Cognitive Load?

UX practitioners often use the term Cognitive Load to describe something bad. User have difficulties processing all information required to complete a task, and may fail, falls into the category: ...
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3 votes
3 answers
102 views

Would it be easier to scan a list of grayscale profile pictures compared to colored?

Our search is giving a list of persons and their profile picture with some additional information, last updated, name & title. As of now, we are grayscaling the profile pictures, with full color ...
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  • 502
4 votes
4 answers
212 views

Flashing messages and cognition, how effective are they over non flashing messages?

How does a flashing message effect cognitive processes like memory and attention and what, if any, were the outcomes of any studies performed in this area? For example, if a warning sign flashes how ...
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3 votes
2 answers
108 views

Changing a visual object as it is dragged

Imagine that you have an interface with two principal panes: a map and a timeline. We want to enable our user to be able to select a job displayed on the map (for instance, "repair washing machine at ...
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10 votes
4 answers
4k views

Confusions about applying Hick-Hyman Law in user interface design

I think many people here have heard of "Hick-Hyman" law, which describes the time it takes for a person to make a decision as a result of the possible choices he or she has; That is, increasing the ...
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  • 223
3 votes
3 answers
762 views

Forcing users to use a new password everytime they reset

This is getting common that while resetting one's password, web-applications force users not to use a password which they had used before. Just like forcing users to follow a particular pattern of ...
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  • 4,931
1 vote
3 answers
1k views

Is it useful keeping "foveal vision" in mind when arranging content?

I came across this video explaining how you can reduce the congnitive load by arranging your content in small chunks fitting into your "foveal area": http://www.youtube.com/watch?v=...
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30 votes
6 answers
3k views

Forcing users to use a particular pattern for passwords

Many websites, specially government ones, enforce users to use a password which conforms to particular criteria. For example: use between 8-13 characters with at-least one integer and one capital ...
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124 votes
12 answers
8k views

How do you give your user options without overloading them?

I was using WinSCP the other day for transferring files, when I came across this.. umm.. I'll call it a set of options, but it was more like an interview. Oh boy. I just want to move a file. Now I ...
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  • 1,281
390 votes
20 answers
36k views

What explains the current shift from glossy UIs to matte UIs?

I've noticed an interesting phenomenon in the user interfaces of many famous applications, they're moving away from the glossy complex to a more dull and bare minimum design. Why the sudden change? ...
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  • 3,426