Questions tagged [client]

A client in Usability terms refers to a customer. Questions regarding this tag embrace how to convince, inform or make a client more aware of a certain process are part of the tag.

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What is a good reason to tell clients who want their logo to be always included in every screen that it shouldn't be done for a mobile app?

Just as the title says, I'm not a fan of always displaying the logo at the title bar of a specific app. I sometimes come across a client whose concept screens are like that. What would be a good ...
KenDeeter's user avatar
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25 votes
11 answers

How to explain to my client the difference between Front End and Back End?

I'm currently managing a project to bring a medium-sized shop into the online world for the first time. The very non-technical shop owner is failing to understand what "front-end" and "back-end" ...
Lars's user avatar
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10 votes
3 answers

What do you do with an inconclusive A/B Test? Keep the change or lose it?

Short Version If you run an A/B Test, and the results are that there's no difference in your key metric, do you keep the experimental version, or revert the site back to the control? Story Version ...
fitzgeraldsteele's user avatar