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3
votes
2answers
132 views

Asking user to login in the middle of a purchase in a website used years ago

If a visitor tries to make a purchase on an website from which they made a purchase maybe a few years ago, during checkout it might happen that the user does not remember he has an account and as I ...
5
votes
3answers
573 views

The login, sign in/up and checkout process

So I've taken on the task of rebuilding the checkout process since the way it's done now is really horrifying for the end user.. I've drafted a chart of how the process is today where each box is a ...
0
votes
1answer
213 views

Required registration/login for checkout. Should you use a popup on the previous page, or have the login/register on the checkout page?

I am requiring a login/register for my checkout (because the user is purchasing a premium account for my music site). I have seen 2 main ways to do this: On the page linking to the checkout page (...
7
votes
5answers
645 views

How do I maintain flow during checkout?

I am working on a payment process that is pretty typical. Users will be required to create a password during the sign up process so they can retrieve their (online) purchase later. In the course of ...
2
votes
6answers
775 views

Creating Login Processes

I'm redesigning a login process for my product's website. Right now I have my login process, billing address and shipping address on one page. I'm looking at other sites like Amazon and Barnes and ...