Questions tagged [business-application]

a program written to be used by a business.

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1 vote
2 answers
228 views

Registration Portal UX with many steps & complex requirements - Best practices & good examples?

I'm designing a web-based registration portal. There is a long list of requirements people need to get ready before they can successfully register. The research indicates that many new applicants are ...
1 vote
1 answer
46 views

Business Software and Policies/Usage Hints [closed]

We use business software of all kind (CRM, ERP,...). There are lots of things to remember for fluent usage as keyboard shortcuts, company usage guidelines, colleagues hints, software manuals, internal ...
1 vote
1 answer
42 views

Recommended font size for data intense Interfaces

I was wondering if there is any recommendation in font size for data intense interfaces? Users who use interfaces for several hours a day and are experts in using those interfaces might have other ...
17 votes
5 answers
5k views

Should Dialogs be avoided in modern applications?

I have used a few dialogs on the last system I designed. The application was a business application with many database tables and I used many datagrids to show data. It was common that I placed a ...
1 vote
1 answer
476 views

How do you measure performance/success of web based applications?

When I find/read articles about analytics and especially setting KPIs, they're always about websites & web shops. As I'm now more into web based (business) applications including mobile versions (...
2 votes
1 answer
395 views

pagination vs "load more" for a business applicaiton

I'm looking for usability studies that show the efficacy of Pagination vs Load More specifically for a table/list of data in a business/enterprise application, like a Software as a service (SAAS) app. ...
3 votes
2 answers
151 views

How to handle business users and an application that requires GPS access

We currently manage an application that is sold exclusively to businesses, but users can use the application on any device. Our app requires location services to be on to function properly but does ...
1 vote
1 answer
576 views

Font size for enterprise applications

Are there rules about what standard font size to use for enterprise applications? While websites use 16 pixels as the most readable for the user, many desktop applications use 12 to 14 pixels. What ...
0 votes
1 answer
127 views

UX for uploading documents in long form flow

I have a government client using Pega to control the flow of a business case where a user flows through multiple form screens. Within several of these forms, the user is prompted to optionally upload ...
0 votes
3 answers
268 views

Is there any term for an interface in which an application runs another application?

Is there any term for an interface in which an application runs another application? For example, one website rendering UI from other website within its frame.
3 votes
3 answers
328 views

Are there services out there that allow you to easily upgrade or downgrade?

I noticed that in many different types of products and services that offer a few different subscription plans, upgrading is easy. Downgrading, on the other hand, is a bit discreet. In most of them, ...
77 votes
13 answers
58k views

What is the best way to deal with very complex forms?

I'm trying to give the best experience to users of a very huge system (like a CRM). It has a lot of forms and much of these have a lot of fields. My doubt is about if I should use a single column form ...
3 votes
1 answer
883 views

Why designer choose a tabbed document interface (TDI) design if most user like multi-document interface (MDI)?

I have to choose the design for a complex “business” application. I work at the public prosecutors’ office and we need to develop an application to that handle hundreds of fields, grouped in ...
-1 votes
2 answers
145 views

Is this too much white space fine as I have put radio buttons vertically for readability

Hi All, As per the usability standard I have kept radio buttons vertically aligned so the task cane be completed. However due to this there is a lot of white space on right hand section - see ...
74 votes
6 answers
164k views

Preferred format to display negative currency (US English)? [closed]

Which would be the more readable way to format negative numbers: -$99.99 ($99.99) Some other format I haven't considered Details: Most of our user base has finance experience, but some have none at ...
1 vote
3 answers
508 views

Wizard split step VS big step in B2B application

We are re-developing a B2B application to make it more user-friendly, but keep it robust. One of the features has popup wizard with 3 steps. On Step 2, we'll need to have a grid of items to be ...
2 votes
1 answer
234 views

Looking for options to make the UI more pleasant and understandable

We are making a bunch little strategic tools. Most of them are really simple and should be super easy to understand. One of them is made to execute a comparison of multiple items by pairs. It's ...
5 votes
2 answers
2k views

Entering a relative date range (in a report writer)

Our company's B2B web app includes a simple report writer where advanced users can save simple reports that other users can run. Currently, every report includes a date range that users must fill in ...
104 votes
19 answers
21k views

Should we kill the features that users are not using frequently, to improve performance?

According to the heat map that we generated for our app (an ad server), users rarely sort the items in the lists, they usually use the search to find the items they wanted to find. Developers said it ...
1 vote
1 answer
2k views

What is the difference between 'Business Objective' and 'Business Requirement'? [closed]

I am currently learning how requirement gathering is done. However I am trying to understand the difference in documentation between business objective (the things that must be done) and business ...
0 votes
2 answers
179 views

How do you present countries on your name card except from using text?

I'm updating my company's name card, as we are expanding to other countries, we want to reflect those countries on our name card, but the problem I encounter is the map appeared very ugly, and we ...
0 votes
2 answers
270 views

Is it a bad idea to have multiple date formats on the same page, or if they have different use cases can they be formatted differently?

I am working on a new page in my companies application where it will be showing a table of staff requests for a manager to action. The table will include a column with the date that the request was ...
2 votes
1 answer
316 views

Where should UX be in a B2B software development process?

Established process of software development in our company does not include UX. Business analytics gather functional and non-functional requirement, make UML diagrams, formulate development tasks, ...
0 votes
1 answer
116 views

How to indicate custom (unique features per client) in a UI

I have a (quite big) software, and some features are custom for each client. I want to highlight the fact that those features are handcrafted for them in the menu, but I don't have any idea on how to ...
0 votes
4 answers
325 views

Layout for a page full of radio buttons

I'm trying to redesign a page that has a ridiculous amount of radio buttons. The details: The page I'm trying to redesign is one form that will be filled out by one company and submitted to ...
1 vote
2 answers
68 views

Action placement for reoccurring tasks

I am trying to figure out where the action button should be located in an internal application where various tasks and data decisions are presented to a user. Each item has various content which could ...
2 votes
2 answers
323 views

Do you need to display a logo for an enterprise applications?

I'm working on a redesign of an enterprise application right now. It's a back-end platform that allows clients to edit and modify information and create reports. The current UI doesn't display the ...
3 votes
1 answer
86 views

Are there best practices on using rolling vs. historic timeframe in generating business reports?

I'm working on a reports dashboard for IT Admin users. I need to make a UX recommendation on date range for the reports, and am trying to understand what is best for these expert users: Rolling data (...
10 votes
3 answers
8k views

Showing/Hiding vs.Enable/Disabling form fields

I would like to know the benefits and drawbacks regarding to form design of "dependent fields". For example, in my form I have a Marital Status field, and depending on it's value, I need to know the ...
16 votes
6 answers
3k views

What is the best way to deal with very long form labels?

I have very long labels in some forms, including forms in modal windows. There are some cases we have labels with more than 80 chars, which is bad because: Users need to read/track all the labels to ...
2 votes
1 answer
1k views

What makes this POS design look dated [closed]

We are planning to update the design of our POS screens, so I want to understand what is making them look dated. The screens currently have all the functionality that we need -- we are just focusing ...
8 votes
2 answers
226 views

How can I get hold of customers and users for research and usability testing when the business is protective or needs approval each time?

One of the things I find most difficult is while we (designers and devs) are working in an iterative agile environment, getting a hold on users and customers and trying to meet them in regular basis ...
5 votes
4 answers
250 views

Should we ask users to play a role when performing user testing?

I'm actually working on a users-testing session, to test an expense report application. My question is: When I ask the user to do a task, should I ask them to play a role? Example: If we want users ...
1 vote
3 answers
493 views

Contact Me vs Contact Us on a Business Directory Listing

For a Business Directory Listing page, we are using cards UI for each listing. Here's the content structure: Currently the Details link opens a modal with the Business details while the Contact Me ...
2 votes
4 answers
1k views

Are Animated Images considered bad UX?

I read that animated gifs are making a come back but when i saw this on a private business website to get attention to a new feature, put me off. Copy of the image : http://postimg.org/image/...
3 votes
6 answers
2k views

How to create bands of number ranges for a field?

I have a field in a system called "Score" which ranges from an undetermined negative number to an undetermined positive number. I am trying to figure out a UI for the user to create "bands" of ...
3 votes
1 answer
635 views

Should employees and customers use the same or specialized interfaces for completing the same tasks?

A company previously had one application that customers could use to access their account, pay their bill etc. Alternatively, customers could call, and an employee would answer the phone and do all of ...
1 vote
3 answers
199 views

Can a drop down have a list of items where only a few can be multi selected and the rest only selected once?

I am design drop down list for a business application that has about 15 items and of those 15 items about 4 of them have 1 to many relationship, meaning those 4 can all be selected at once. However, ...
4 votes
3 answers
104 views

Staying current with many enterprise applications in the portfolio

Our organization has 6 applications that our end-users interact with on a daily basis. Each application is developed by a separate team and lives in their own solution files. We've made an effort in ...
6 votes
3 answers
1k views

Recommended books for enterprise application interface design [closed]

I've been reading a lot on UX lately with the intention of improving the user experience on the custom applications we develop. Most of the resources I used are targeting informational websites. I ...
0 votes
2 answers
1k views

Handling multiple inputs for multiple items

I am developing a web application for a concrete and construction contractor. Their web application consists of a form that allows them to insert projects into the system. In the example below, I ...
2 votes
3 answers
211 views

"mandatories" to take into account for a wide 32" touch screen interface?

What are the best practices/"mandatory issues" to be taken into account and implemented on a 32" wide-aspect touch screen for a totem-kiosk application? Especially appreciated issues on usability, ...
8 votes
4 answers
4k views

Why most software businesses require the users to "request a demo" to see their products?

I have noticed that on the large majority of software businesses, their products will not be shown to you unless you request a demo from their site, usually from a form by providing your personal ...
2 votes
2 answers
616 views

Can we build UX into old, large legacy systems?

For huge corporate, legacy applications we dont tend to have the luxury of re-vamping the UI after assessing the UX of the process that those apps support. However, just because there has been a lack ...
2 votes
2 answers
310 views

Has anyone used a hamburger style left nav in a web application (not a website)?

Has anyone used a hamburger style left navigation in a web application (not a website)? We are looking to see how you handled? If it is even popular thing to do for an application (not mobile) but ...
1 vote
2 answers
591 views

Best Way to Illustrate Creating Charts based on Dynamic Data

I'm developing a application that allows business users to create forms with fields such as text, select boxes, check boxes, radio buttons, numeric, etc with a easy drag-n-drop UI like: Once the form ...
3 votes
3 answers
525 views

How to optimise our data entry page for tablets

SetUp: In our Inventory Control application, we have updated our Stock Count page so that restaurants can count by counting area which then adds up to a total for each item. The old way just allowed 1 ...
82 votes
22 answers
17k views

Do we need good-looking design for a program internal only to our company?

Do we need to make the user-interface look good (adding images, animations, etc.) for a program internal only to the company? Making the user-interface look good might slow the performance of the ...
5 votes
5 answers
165 views

Do links need to be blue in business application?

I am currently designing a screen for an internal business application, in this screen is a table that contains a lot of orders, each of these orders have many entities associate with it. - Two ...
8 votes
2 answers
1k views

Can an input field be too wide?

Topic of discussion. Is it a usability problem to have an input field be too wide? For example: I am creating an internal management system where users come to view orders in the system. When ...