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Questions tagged [business-application]

a program written to be used by a business.

3
votes
0answers
73 views

Why designer choose a tabbed document interface (TDI) design if most user like multi-document interface (MDI)?

I have to choose the design for a complex “business” application. I work at the public prosecutors’ office and we need to develop an application to that handle hundreds of fields, grouped in ...
1
vote
1answer
63 views

What is the difference between 'Business Objective' and 'Business Requirement'? [closed]

I am currently learning how requirement gathering is done. However I am trying to understand the difference in documentation between business objective (the things that must be done) and business ...
3
votes
1answer
155 views

Where should UX be in a B2B software development process?

Established process of software development in our company does not include UX. Business analytics gather functional and non-functional requirement, make UML diagrams, formulate development tasks, ...
0
votes
2answers
77 views

Is it a bad idea to have multiple date formats on the same page, or if they have different use cases can they be formatted differently?

I am working on a new page in my companies application where it will be showing a table of staff requests for a manager to action. The table will include a column with the date that the request was ...
0
votes
1answer
80 views

How to indicate custom (unique features per client) in a UI

I have a (quite big) software, and some features are custom for each client. I want to highlight the fact that those features are handcrafted for them in the menu, but I don't have any idea on how to ...
0
votes
2answers
136 views

How do you present countries on your name card except from using text?

I'm updating my company's name card, as we are expanding to other countries, we want to reflect those countries on our name card, but the problem I encounter is the map appeared very ugly, and we ...
0
votes
4answers
191 views

Layout for a page full of radio buttons

I'm trying to redesign a page that has a ridiculous amount of radio buttons. The details: The page I'm trying to redesign is one form that will be filled out by one company and submitted to ...
98
votes
19answers
20k views

Should we kill the features that users are not using frequently, to improve performance?

According to the heat map that we generated for our app (an ad server), users rarely sort the items in the lists, they usually use the search to find the items they wanted to find. Developers said it ...
3
votes
1answer
54 views

Are there best practices on using rolling vs. historic timeframe in generating business reports?

I'm working on a reports dashboard for IT Admin users. I need to make a UX recommendation on date range for the reports, and am trying to understand what is best for these expert users: Rolling data (...
1
vote
2answers
202 views

Do you need to display a logo for an enterprise applications?

I'm working on a redesign of an enterprise application right now. It's a back-end platform that allows clients to edit and modify information and create reports. The current UI doesn't display the ...
1
vote
2answers
57 views

Action placement for reoccurring tasks

I am trying to figure out where the action button should be located in an internal application where various tasks and data decisions are presented to a user. Each item has various content which could ...
3
votes
2answers
267 views

Entering a relative date range (in a report writer)

Our company's B2B web app includes a simple report writer where advanced users can save simple reports that other users can run. Currently, every report includes a date range that users must fill in ...
1
vote
1answer
566 views

What makes this POS design look dated [closed]

We are planning to update the design of our POS screens, so I want to understand what is making them look dated. The screens currently have all the functionality that we need -- we are just focusing ...
5
votes
4answers
239 views

Should we ask users to play a role when performing user testing?

I'm actually working on a users-testing session, to test an expense report application. My question is: When I ask the user to do a task, should I ask them to play a role? Example: If we want users ...
1
vote
3answers
243 views

Contact Me vs Contact Us on a Business Directory Listing

For a Business Directory Listing page, we are using cards UI for each listing. Here's the content structure: Currently the Details link opens a modal with the Business details while the Contact Me ...
8
votes
2answers
177 views

How can I get hold of customers and users for research and usability testing when the business is protective or needs approval each time?

One of the things I find most difficult is while we (designers and devs) are working in an iterative agile environment, getting a hold on users and customers and trying to meet them in regular basis ...
2
votes
4answers
794 views

Are Animated Images considered bad UX?

I read that animated gifs are making a come back but when i saw this on a private business website to get attention to a new feature, put me off. Copy of the image : http://postimg.org/image/...
2
votes
2answers
128 views

How to handle business users and an application that requires GPS access

We currently manage an application that is sold exclusively to businesses, but users can use the application on any device. Our app requires location services to be on to function properly but does ...
3
votes
1answer
247 views

Should employees and customers use the same or specialized interfaces for completing the same tasks?

A company previously had one application that customers could use to access their account, pay their bill etc. Alternatively, customers could call, and an employee would answer the phone and do all of ...
4
votes
3answers
93 views

Staying current with many enterprise applications in the portfolio

Our organization has 6 applications that our end-users interact with on a daily basis. Each application is developed by a separate team and lives in their own solution files. We've made an effort in ...
1
vote
3answers
187 views

Can a drop down have a list of items where only a few can be multi selected and the rest only selected once?

I am design drop down list for a business application that has about 15 items and of those 15 items about 4 of them have 1 to many relationship, meaning those 4 can all be selected at once. However, ...
16
votes
6answers
1k views

What is the best way to deal with very long form labels?

I have very long labels in some forms, including forms in modal windows. There are some cases we have labels with more than 80 chars, which is bad because: Users need to read/track all the labels to ...
0
votes
2answers
590 views

Handling multiple inputs for multiple items

I am developing a web application for a concrete and construction contractor. Their web application consists of a form that allows them to insert projects into the system. In the example below, I ...
6
votes
4answers
3k views

Why most software businesses require the users to “request a demo” to see their products?

I have noticed that on the large majority of software businesses, their products will not be shown to you unless you request a demo from their site, usually from a form by providing your personal ...
2
votes
2answers
517 views

Can we build UX into old, large legacy systems?

For huge corporate, legacy applications we dont tend to have the luxury of re-vamping the UI after assessing the UX of the process that those apps support. However, just because there has been a lack ...
2
votes
2answers
303 views

Has anyone used a hamburger style left nav in a web application (not a website)?

Has anyone used a hamburger style left navigation in a web application (not a website)? We are looking to see how you handled? If it is even popular thing to do for an application (not mobile) but ...
3
votes
3answers
383 views

How to optimise our data entry page for tablets

SetUp: In our Inventory Control application, we have updated our Stock Count page so that restaurants can count by counting area which then adds up to a total for each item. The old way just allowed 1 ...
1
vote
2answers
503 views

Best Way to Illustrate Creating Charts based on Dynamic Data

I'm developing a application that allows business users to create forms with fields such as text, select boxes, check boxes, radio buttons, numeric, etc with a easy drag-n-drop UI like: Once the form ...
5
votes
5answers
151 views

Do links need to be blue in business application?

I am currently designing a screen for an internal business application, in this screen is a table that contains a lot of orders, each of these orders have many entities associate with it. - Two ...
4
votes
2answers
116 views

Has anyone had any experience with inputs similar to apple's calendar “create quick event”?

For the past few years apple's calendar app has used this concept of "create quick event" where the user types a sentence in a format that allows the application to separate the data, and create the ...
8
votes
2answers
519 views

Can an input field be too wide?

Topic of discussion. Is it a usability problem to have an input field be too wide? For example: I am creating an internal management system where users come to view orders in the system. When ...
4
votes
3answers
486 views

What is the preferred way of creating a help section for applications?

I'm wondering if there is a modern and preferred approach of the manual format from the standpoint of users. I thought about making a CHM file but my manager told me that feels very "Windows 98ish" ...
68
votes
12answers
46k views

What is the best way to deal with very complex forms?

I'm trying to give the best experience to users of a very huge system (like a CRM). It has a lot of forms and much of these have a lot of fields. My doubt is about if I should use a single column form ...
6
votes
1answer
382 views

Should large (wide) numbers be truncated differently than text?

Usually, when we have to display a text and we do not have enough space to display the whole text, it can be truncated and this could be indicated by an ellipsis. See for example this question: ...
1
vote
1answer
705 views

Keyboard shortcuts in a new business web application

I have read so many articles here on UXechange and did not really get any further, so I dare to ask this onceagain. We're planning a new web-application for inhouse business (we are using IE9). Our ...
0
votes
2answers
1k views

MDI in Web Based Application - How convinient?

In a web based LOB (Line of Business) application,I want to keep top level menu options always available for user. I want the data for a given business operation (such as customer information ...
1
vote
1answer
395 views

How do you measure performance/success of web based applications?

When I find/read articles about analytics and especially setting KPIs, they're always about websites & web shops. As I'm now more into web based (business) applications including mobile versions (...
2
votes
2answers
411 views

Using icons as checkboxes?

How unusable is it to use icons as checkboxes? It's a cool concept when it is implemented, however I am worried that it is not obvious that the icon is clickable. What are people's opinions about a) ...
4
votes
2answers
350 views

How to present a view with large number of inputs

I'm developing a dashboard for hotel managament system application. There's a view that allows the user to set prices for room types in different currencies. Sadly, I can't provide any screenshots as ...
3
votes
5answers
264 views

Name of the logged off part of an application/a website

I'd like to know how you would call the part of the application which is not the showcase, not the app itself, but the part between both. Let me explain with more details. It is something very common ...
9
votes
3answers
5k views

Showing/Hiding vs.Enable/Disabling form fields

I would like to know the benefits and drawbacks regarding to form design of "dependent fields". For example, in my form I have a Marital Status field, and depending on it's value, I need to know the ...
3
votes
1answer
174 views

Usability concerns for managing queues of items to be worked

Here's a genericized story for an issue I'm curious about: A secure website for ACME Company has a table of thousands of widget orders in an "initial" status that need to be processed online. ...
6
votes
2answers
927 views

Common screen resolution? (In a business environment)

Inspired by "Common screen resolution?" and a debate at work where I defended the teachings of this site... In the debate we argued about how the business environment differ from home environment in ...
4
votes
5answers
121 views

Deleting object when a related item is in use

I have a problem with an application that I've written. The usage is about to change and now multiple users will interact with the system. Given that there will be multiple administrators what is ...
1
vote
1answer
91 views

When to apply/save a modification of a nested list of objects

I have a customers detail view with things like their name. At the top there is a toolbar where they can save, reload, delete etc... On of the properties they can edit is a list of phone numbers. ...
12
votes
5answers
11k views

Truncating long text labels - Best Practices?

I was wondering whether there are any studies around truncated labels, in case if they ever get too long and layouts can't fix it? Does it confuse users if a label is truncated with an ellipsis ...
2
votes
0answers
256 views

web application redesign suggestion [closed]

We had built a application using Ext JS web desktop. Something similar to: http://dev.sencha.com/deploy/ext-4.0.0/examples/desktop/desktop.html The application is basically a web based ...
4
votes
2answers
3k views

Reason that most (business) applications have a blue theme?

Most applications use blue as their central color, particularly business applications (e.g. Windows uses blue in most of it's chrome). I am being pushed to use purple throughout our current ...
10
votes
5answers
2k views

Folding columns of a kanban view

In our enterprise management software, we use "kanban" views for different purposes; pipeline of business opportunities, tasks, recruitment process, bugtracker, etc. The example bellow shows the ...
6
votes
2answers
2k views

How to structure complex forms for business documents?

In our enterprise management software we use forms to record document like customers, invoices, sales order, tasks, products, etc. We wanted forms to look like their hard paper version. Below is an ...