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Questions tagged [accounts]

use this tag for questions related to user accounts (not accounting)

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13 votes
6 answers
12k views

Should registration be optional on an e-commerce site?

I am developing an e-commerce web site which will sell tourism services (airport transfer, accommodation, excursions, etc.). I am on a path here that I need to decide if I will provide a membership ...
tugberk's user avatar
  • 285
20 votes
8 answers
653 views

Is it right to make account deletion difficult?

You know the deal. You sign up to a site, receive a couple of emails and realise you no longer want to receive the drivel that hits your inbox. So you try and delete your account. However when you ...
user avatar
46 votes
5 answers
15k views

Should multiple user accounts be allowed to use the same email address?

I am creating a free to use website without restricted registration. Part of registration includes validating the email address entered by clicking a link we send to that address. The unique ...
bowlesa's user avatar
  • 463
11 votes
2 answers
2k views

How do you prevent users from getting confused with multiple login options?

I came across this question in a closed LinkedIn group. I think it's a great one and since it's hidden from search engines, I decided to bring it to the outside world. Some users don't visit your ...
dnbrv's user avatar
  • 13.2k
10 votes
6 answers
1k views

Is it OK to require users to have a third party login account?

For a web app I'm developing I was dreading having to Require users to create yet another account / password to keep in mind. Handle retrieval of lost passwords etc. What many sites (like this one ...
Theodor's user avatar
  • 219
4 votes
2 answers
477 views

How should I allow my members to delete their membership from my site?

What is the best way to allow a member to delete their account if they wish to not be a member of our community? Should I simply have them click a delete button on the site? What other measures should ...
user avatar
0 votes
3 answers
137 views

Ethical ways to dissuade?

For our banking app, our team is trying to encourage our users to keep more money in their savings account. Specifically, to prevent more than 6 transfers per month, of any amount, from savings to ...
WushuDrew's user avatar
  • 189
47 votes
7 answers
17k views

Why let users deactivate/delete account?

Why do companies let users deactivate or delete their account? I see this mostly for social media sites such as Twitter or Facebook. Should other sites such as ecommerce let users deactivate their ...
Bearsaur's user avatar
  • 2,151
16 votes
6 answers
5k views

What's the best way to handle deleted user accounts on a social app?

When users delete their accounts, what should you do with their stuff? I see a few approaches: 1. Recursively delete all their stuff This causes problems. We run competitions, and if someone ...
sudonim's user avatar
  • 400
12 votes
6 answers
6k views

Why do sites split 'password' and 'username' retrieval into two separate operations?

I find this way of doing it highly annoying when I come back to a site I haven't used in a while. First having to enter my email to get my username and then enter my username and email to reset my ...
Svish's user avatar
  • 275
11 votes
5 answers
5k views

Logo - where should it direct within a website account?

Imagine there's a website with its content, but it also offers accounts that users can activate through this website. The account is basically the main functionality. (The website is mostly about this ...
Ola Osinska's user avatar
4 votes
3 answers
571 views

Create account without actually creating an account

I'm building a website where users may interact with the company (It is the real estate business) to request a budget, ask for information or other type of interactions. The interactions are made via ...
CelsomTrindade's user avatar
4 votes
4 answers
821 views

Permissions and roles

Do you think is better a permission-giving approach where by default you assign to new users the less powerful level existent or a permission-taking approach where by default you assign the highest ...
Davide's user avatar
  • 561
3 votes
2 answers
2k views

What is the best way to get users to make an account? - Mobile App

What is the most user friendly way to get users to make an account in a mobile app? Is the best way to not allow the user to use the app before they create an account, or do you allow them to use the ...
Casper Pedersen's user avatar
3 votes
3 answers
540 views

Should (and how should I) I use email addresses for login without validating them?

So that users don't have to remember a username, my webapp doesn't ask users to enter one (accounts are private and there are no profiles or user-generated content). However, I would also prefer not ...
Gelatin's user avatar
  • 234
1 vote
1 answer
336 views

The right to remove an account, or change the username [duplicate]

The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience. As an experiment, I'm ...
Alain Jacomet Forte's user avatar