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We have a vertical navigation bar in our application with the following:

  • Identity
  • School
  • Contact
  • People
  • Delete

This navigation bar appears on every profile. Contact is where users will find this person's address, email, and phone number. The People link is a new introduction in which users will find this person's emergency contacts. Most of the users in this application are underage, and therefore need an emergency contact who is (typically, but not always) the parents or other family. It can also include counsellors or other individuals.

User's are finding the People terminology difficult, as internally they have always referred to them as Contacts. I'd like to change the title to Contacts, but now I have no idea what to call the current Contact tab.

Any advice?

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2 Answers 2

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If you don't have restrictions on characters per line for that navigation, you have answered your own question First is Contact information and the second is Emergency contact

Alternatively you can use verbs like Contact me or well known phases like SOS contact

You should never use titles that could be understood in more than one way in the context of your interface.

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  • this. also, since it's a vertical tab, you could simply wrap the label into 2 lines
    – Devin
    Sep 12, 2016 at 1:15
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Contact -> About me

That till indicate that the user can find every info about her/himself there, such as info to her self such as name, picture, brief description, phone, email, IM and so on.

Don't forget to show your new menu to some of your students and ask them individually what they think they will find by clicking/taping on each menu item.

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  • The student's themselves never see this page, but the administrative users do. I thought about just using About, but I thought that doesn't really provide any information from how it's different than Identity and School (the user's names/age/gender/school/grade/etc are found in those two tabs).
    – FCQPerson
    Sep 11, 2016 at 18:39
  • The Contact tab only contains the information for contacting that student, like email/phone/address.
    – FCQPerson
    Sep 11, 2016 at 18:41
  • Ok, I understand. What about "Contact Maria" if Maria is the student's first name? The real problem here is that you separate info about the student from info about her parents.
    – Ilias Bennani
    Sep 11, 2016 at 18:43

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