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On an e-commerce site we are developing we have a calendar presenting minimum tickets prices, but the final prices will include additional fees.
Our client asked us to add a clear note above the calendar that explains this.
We are proposing:
Which one you think it more clear? Is one better than the other? Do you think that positioning it above the calendar will affect user engagement?
It sounds like you're displaying basic ticket prices that will have other charges added before the user pays. If that's the case, then the note could say something like "The prices shown here do not include additional fees." Or "The price you pay will include additional fees." Use a simple sentence structure with clear, unambiguous words.
Users might or might not notice it, depending on how it's presented. (But I usually assume users will skip over any instructional copy.) Another way to add the note is to add an * to every price and add your explanation under the calendar. (People look for footnotes at the bottom.)
Really, though, the more important place to make your extra charges clear is on the checkout page where you must display the price shown, every additional charge, and the total.
Use Amazon.com solution: "starting at $99". They also use "from $99" to refer to used items. It is the same case of yours; they can't guarantee that the user will pay that price, they just want to inform how cheap it can get.
