1

Example: User can write an article and when the user wants to submit it (send to server) how should the app handle that? Should it just show a progress dialog and while the dialog is shown restrict user from doing anything else in the app? Or should the app let the user continue and handle it in background? What should the app do if the background task fails (connection timeout or article does not meet requirements for example)? Show a toast? And should it also show a toast on success? Are there any other solutions for this? Also if the task runs in background and user requests list of published articles and the submitted article is not there because it wasn't sent to server yet the user will be probably confused?

  • You need to give some feedback to the user after the upload is complete, regardless of if you choose to have a progress bar or do the submission in the background. Check Facebook's photo upload on the Android app for reference, it shows the progress but also allows you to navigate. For Published Articles, you could add a condition to check if an article upload is in progress and use a loading indicator – Swapnil Borkar Jun 26 '16 at 17:46
1

I feel you need to refer the UX.stackexchange.com, after submitting the comments, it shows process icon with message.

For submission of article, showing the progress/process icon would be better.

Showing as background save would not fit here. Background task best fits in File sync, download and etc.

  • Thanks for answer, I think it should be done in foreground too, but other people suggest submitting it in background, so I am not sure what's the better option. – Ladas125 Jun 27 '16 at 8:16
  • I will probably just do the task in foreground because it should be very fast unless the connection is slow and also like you said posting comments here shows a progress dialog. – Ladas125 Jun 27 '16 at 8:22
  • @Ladas125 foreground is the better option because, it's visually acknowledging to user – Grafix Guru Jun 27 '16 at 8:31
1

I like HKYL's suggestion, but I would add that even if something is happening in the background, you should indicate that it is happening to the user, no matter what the conditions are.

For some users, having no indication of any progress can create anxiety and uncertainty about how the system is working and if their work is going to be retained. We can avoid that anxiety by adding a small indication somewhere that says "Saving" or "Submitting". This would likely be the same place you would use to indicate that it has been successfully saved.

Check out how google docs does this as an example (grey text on the far right):

enter image description here

enter image description here

Another option would be to put a loading spinner in the button the user used to submit it. Here is an example:

enter image description here

0

You should put it in the background. When it fails, pop up a notification and/or a black bar that says something like "Publishing failed. Retrying...". And also, if the user requests the list, and the app knows it's still uploading, it just should add a little mark, that says "In progress...".

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.