I'd like to know what the title says. Basically, everything I have found deals with heuristics from developer's side, from device's side and the economical side of gaming development. However, couldn't find anything about the user's side and experience. More specifically, the formula that tells the developers and/or analysts some part of the game has to be changed, enhanced, deleted or added to improve playability and decrease frustration
Of course I understand lab testing, surveys and tracking are tools that can be used to get this info, and it's quite simple to define some kind of algorithm to understand the information this data provides, and how does it affect playability or any other aspect of the game. And obviously, I know any decent game factory will have their own algorithms. But I wouldn't like to reinvent the wheel and having to test my own process as well.
In short: I'd like to know if there's something publicly available, at least on a basic form so I can use or at least contrast with my own algorithms