My team at work is seeking a standard format for all survey questions meant to assess sentiment towards feature X (e.g., satisfaction, challenge level, enjoyability, navigability, etc.).
Imagining each is Likert scaled from 1 - K, do I ask:
1) How satisfied are you with X?
2) How dissatisfied or satisfied are you with X?
3) What do you think about X?
Concern with 1): Is this a leading question?
Concern with 2): Is this silly and unwieldy? (i.e., imagine also: 'how difficult or easy was X' and 'Did you not understand or understand X' and 'Do you disagree or agree with this statement about X,' etc.)
Concern with 3): Is this too bland to gather nuanced information? (How do you get at deeper meanings such as 'X made me feel calm' or 'I always look forward to using X' or 'I often find myself playing 'just one more level' of X)
Thank you for your expertise!