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#1 Visual Aid

Should the "X" stay put or move to the purple square, which is lined up with the Sign Up Form. Does it matter?

closed as primarily opinion-based by plainclothes, Graham Herrli, Devin, msp, Mayo Apr 15 '16 at 10:36

Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise. If this question can be reworded to fit the rules in the help center, please edit the question.

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I'd agree that the best solution is to place the error nearer the form fields. Here's another alternative though - put the close button straight after the error text so at least the user doesn't have to hunt for that, too.

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  • After doing a bit of testing, your solution makes the most sense... – Cøde Play Apr 15 '16 at 3:35
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The error banner is sized to the overall dimensions of the content boundaries. So the 'x' is in a perfectly fine place based on the static alignments within the page.

The real answer to the issue is: The error message is in the wrong place.

For multiple reasons, one being the Gestalt Law of Proximity, the error message should be a part of the "Join for Free" div itself. Details should also be directly associated with the fields in error.

  • Great answer. Is the Gestalt Law of Proximity dying or do companies like Swagbucks and Tree House choose to ignore it? I've seen many companies do this same thing for error messages with login or sign up... – Cøde Play Apr 14 '16 at 21:30
  • I don't think it is dying, people are just ignoring it or not aware of it. I think, at least in some cases, groups use frameworks which have defined it to work this way and thus the issue is proliferated. Another guess as to why they'd do it this way is the "mobile first" mentality - it could be that the page is responsive and when in a mobile environment this banner is at the top and the problems are immediately visible to the user. – Evil Closet Monkey Apr 14 '16 at 22:18

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