My team is working on a fairly large site that will be slowly transitioning (finally) into a mobile-optimized/responsive site. Since it is impossible to convert every page at once, there will be some mobile-optimized pages linking to non-optimized pages for a while. So the team is nervous about what the user expectation will be like going from a mobile optimized page to a non-optimized page.

Are there any examples on how this can be handled best with minimum user confusion? I am sure we are not the first team to have this problem but could not find an example of how a site gradually goes responsive.

2 Answers 2


Depending on the framework you're using, it is possible to transfer everything at once; we actually just did this a few weeks ago and outside of a few pages that were already problematic, it was fine.

That said, there's almost no way you can do it without causing confusion. My recommendation would be to automatically have a one-time web pop-up that tells new users on the mobile site that you're undergoing construction and that yes, the site has some pages that aren't mobile friendly just yet. That way users know what to expect. It's the false expectation that's the worst. People are still used to non-mobile friendly websites, and smartphones can all handle that just fine.

It may be more prudent for you to update your workflow to upgrade the site based around most valuable/most visited first, and follow those flows all the way through. I'd warn that you really have to complete the change too; more often than not people/companies stop making their sites mobile friendly purely because they covered the major areas.


I'd say of every UX aspect is the consistency in design.

Second, is to sort out the basics. You don't have to migrate everything to your mobile app. I don't know what kind of data you're dealing with but focus on core data. Content that really matter to your audience.

Test, iterate, launch, and test again.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.