Many government organisations and agencies are adopting the GOV.UK - GDS design principles, and it has certainly resulted in the trend of government websites becoming less cluttered and content-focused. However, I think this really only goes as far as the visual aesthetics and basic interactions of the website, and when it comes to the user transactions and processes, the guidelines are much more difficult to implement.
The most significant illustration of this I believe is principle number 3: Design with Data.
In fact, I would argue that this design principle doesn't go far enough and should be Design using Data because it then opens up the discussion of better standards in the implementation of infographics and data visualization in government websites that also help users to make decisions (not just the website administrators and government managers/executives), and it also links to the open data initiative.
I am interested to find out what the impediments to data-driven design processes are in various companies and organisations. I believe the key obstacles are:
- Uniform/unified standards for data collection and management
- Lack of understanding about information/data design best practices
- Lack of data transparency within the organisation
- Lack of understanding about research/testing best practices
Are there others that I am not aware of that might also contribute to this?