Which is the industry standard to average end-users when referring to the menu that opens when they right-click an item on a screen? Is it called the 'right-click menu' or the 'shortcut menu'?
I'm trying to establish a standard for instructional manuals, but both terms have been used interchangeably and inconsistently at my work for over a decade. We have a well-established customer base that has been drilled with 'right-click menu,' so I'm hesitant to change it. Also, because our average readership isn't tech savvy, it seems an elementary way of associating the action with the item, which might be good.
However, the Microsoft Manual of Style uses 'shortcut menu,' and Google Ngram suggests that the term is the most popular. Are there any guidelines for choosing one over the other? Should I continue with tradition because of the usage history with our customers, or upgrade to the current lingo to be within industry standards?