I am currently redesigning the UX of an online checkout. I know there are possibilities to automate a fair bit of form filling for registered customers, but I get the feeling that this can be too much and act like the customer doesnt have much control of the site.
For example - THE OPTION TO COLLECT PURCHASE FROM STORE
1 - The customer details. We already got them at registration so ALREADY COMPLETED
2 - Smart recognition of previous store selected to collect a previous item so ALREADY SELECTED FROM LIST
3 - All that the customer needs to do is hit the CTA to move onto the payment page.
On a mobile page, the customer could find themselves landing on the page looking like this
Am i right in thinking this is forceful rather than smart? Would love you know peoples thoughts on this.