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I have a client and their website has a registration form the user needs to complete before they can use a service. The registration has 3 steps.

The percent of users completing this process once they complete the first step is 26%.

My question: has anyone any data for typical completion rates for registration once the process has been started?

So % of users starting the process, not % users of all that website's traffic

  • The percentages wildly differ, depending on a mountain of factors. – Kristiyan Lukanov Jul 12 '16 at 13:49
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Your website may not be ecommerce - but this report reports a blended average of 68.63% abandonment rate.

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