In our mobile app, I have 2 separate user contexts.
The search context, the user wants to search and find, or create people on an adhoc basis.
The WIP context, the user has to complete a unit of work. Within this context they might need to switch to the search context to go find/create a person.
Currently we are switching from one context to the other in order to complete a unit of work e.g. the user will do some work (context 2) then realise they need to find a person - we switch to the searching context (1), the user then find/creates the person - and has to switch back (2).
It is valid that a user would want to complete the searching context on its own.
I think we are struggling to model this.
- Ours users are saying that its complicated - "there are too many steps".
- Is there an alternative?
- Should we try to embed the searching context inside the WIP context?