I am planning on doing a baseline user survey this holiday season to assess where we are at before starting the entire user experience tests and study.
I think the following questions are a good starting point (baseline) for our entire UX study. I have had one stakeholder express that the questions are too generic and will not really produce good enough results.
I have used these same questions for a baseline test at my previous post and would like to know if anyone else uses these questions or similar ones. Thanks.