In my app, an user fill a password confirmation form and submit, and the page is refreshed with JS.
Because of an unresolved bug of Safari (https://bugs.webkit.org/show_bug.cgi?id=23735), issued in 2009, I have to tell the user to refresh the page himself.
Here's the thing : what should I tell the user in the case he uses Safari ?
I thought about :
- Explaining with soft words the issue, like
"A unresolved bug in Safari prevents us from logging you in automatically - please refresh the page."
- The user might be thinking "I don't care / what's that bug? / are the developer lazy?"
- Just inviting to refresh the page, without further explanation.
- "What kind of product is this? They can't even auto-refresh the page?"
What do you think?