I have a series of PDF's that are contain a form that must be filled out completely. The form also has a submit button which will save and send the form via email. The intended use case is for the PDF's to be downloaded from an ASP.NET website, filled out and then sent to an admin via email.
When the form is opened up in Acrobat Reader, everything works as expected. The user has a good experience and can generally see what fields they missed, save the form and send it on its way.
Now, the problem. Forcing the PDF to be downloaded by setting the content disposition headers is easy. But from there, we run into problems. When downloading from Chrome, clicking on the downloaded file icon will open up the PDF in the browser, which renders the submit button useless (just doesn't work) and creates a frustrating and confusing experience. There is also the possibility of the PDF opening in Windows 8 mode, which results in the same frustrating behavior as the browser.
here ARE instructions in the PDF to make sure you use Acrobat Reader in Desktop mode, but as we know there will be a certain subset of users who will not understand, be prohibited from doing so, or just not read the instructions.
We have considered a few options: zipping up the PDF (annoying), changing the extension to something Adobe will recognize but override the default handlers (or that is the hope) and creating a FAQ section (seems obvious either way)
Has anyone else encountered this challenge and how did they solve it?