My team developed a site that has a lot of spelling and grammatical mistakes. Does this leave a bad impression for first time visiting users?
"If not even the spelling is correct, how can I trust this works correctly?" This is especially troublesome for web sites that want to hold private data. I might not even want to give you my e-mail.
When obvious errors remain online for a long time, this suggests that
- you don't care to fix them (lack of respect)
- you are technically unable to do so (I can not rely on the site being available tomorrow)
cheap! (in a bad way)
I.e. you couldn't even find someone to proof-read the web site, your budget is so tight that you can't afford to be friendly.
The shared theme is loss of trust.
I understand that especially the last point is not very fair towards non-native speakers, especially with completely different language roots and without easy access to native speakers of the foreign language. However, this is the cost to do business abroad
Yes this will leave a bad impression.
And remember, first impressions are very important. I would get this corrected as soon as possible. Not only will it make the site/company look unprofessional, but it will be difficult to understand. No offense intended, but I actually had to read this question a couple times to fully understand what you were saying (English is probably your second language). That is fine in an informal setting like this, but on a company site, you want it to be as perfect as possible.
Spelling mistakes can have quite a large impact on your site's visitors. A quote from the Stanford Guidelines for Web Credibility
Typographical errors and broken links hurt a site's credibility more than most people imagine. It's also important to keep your site up and running.
Typos make your site look amateurish, just like broken links or unavailable content can do. From the user's point of view this affects your organisation's trustworthiness and perceived expertise in a negative way.
Abdul, there is one other thing to be aware of.
There are many established websites with high visitor counts that contain spelling and grammatical errors - but a spelling mistake on those sites is different from a spelling mistake on other sites (such as yours).
When your site is established and well-respected (like BBC News) typos are bad, but users will overlook them because of everything else the site offers - in this example, established reporting that can be trusted.
When your site is trying to establish itself, and people do not know if they can trust you, every little mistake gets a spotlight shone on it - and spelling errors are just that sort of mistake.
Think of it this way. It takes years of highly specialized training to become a qualified developer, but even school students are required to be able (and many are actually able) to write correctly. So writing correctly is cheaper than developing complex technical stuff like a web site. If even one of the cheapest parts can't be done right how can users not have a bad impression?