I've been reading a lot on UX lately with the intention of improving the user experience on the custom applications we develop. Most of the resources I used are targeting informational websites. I would like suggestions on resources that I can use that target enterprise & portal applications.
I'd say one of the better ones for application design is About Face 3. A lot of it spends time on interaction design for desktop apps, as opposed to the web (at least in version 2). You can't go wrong with Alan Cooper's work.
I've also found Designing the Moment amzn.to/lRxS37 very informative.– ntombelaJun 24, 2011 at 16:03
Some books on specific topics that apply to enterprise aplications are the following:
- Form design:
- Web Form design: filling in the blanks by Luke Wroblewski.
- Forms that work by Caroline Jarrett.
- Search analytics:
- Search Analytics for Your Site by Louis Rosenfeld.
Not a book, but the yearly reports of Nielsen Norman Group for intranets would help a lot.