1

I have an option (a single button) in the settings, that won't be avaliable for the user for about 2 weeks.

I have considered a number of options:

  1. Leave it out - make it suddenly appear
  2. Keep it faded out, and become avaliable after the time
  3. Have a countdown (this can vary based on user actions though).

I could go for one of the options, and none are awful but I wonder if there is a better option.

| improve this question | |
  • Please add a screenshot. Is this a menu item? A group of controls? A Web page? An entire microsite? – tohster Jul 3 '15 at 15:10
  • @tohster a single button. I don't have a screenshot as I've not put the menu together - I was planning all of it (including this bit) first. – Tim Jul 3 '15 at 15:12
  • is this a new functionality or one that is going to be suspended for 2 weeks? – Alejandro Veltri Jul 3 '15 at 15:18
  • @rewobs it will be a new functionality. – Tim Jul 3 '15 at 15:47
  • @Tim if it's a new functionality I'm not sure why you would want to introduce it but disable it beforehand? – tohster Jul 4 '15 at 0:49
1

I have some questions for you:

  • Are there business drivers that you're not mentioning, such as a legal requirement to deliver something that you don't yet have?
  • Is there a reason users need to know about the feature in advance—for example to help them prepare their data or adjust their processes?
  • Will this inactive control reframe their mental model of the software, so users have a better understanding of how to use the pieces that are already working?

Your case is a bit of an unknown to me, so here's some general advice:

  • Think about the experience. How will it feel to users to know that this feature is not available, yet? Will they feel cheated or teased or frustrated? How do you want them to feel?
  • One thing you probably won't want to do: provide an inactive control that sends users on a wild goose chase, as they attempt to discover why the control is inactive. You can make this clear with (temporary) text directly in the UI.
  • Can you deliver part of the experience now, and the rest in two weeks? If the part you can provide can offer meaningful use, then you might consider that.

I hope some of this helps you make a decision.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.