Just wondering if there are any examples of processes or standards in place within companies to raise ethical concerns related to UX design practices that anyone is aware of. I don't think there has been enough discussion around the topic, given the emphasis that has been placed on (and attention given to) social and corporate responsibility and social enterprises.
I would like to know which department and what positions are usually assigned this responsibility within a typical organisation.
The reason I have asked this question is because I don't think the HR or legal department of an organisation has enough knowledge to be able to help define the standards or best practises for the company, and that their view is going to be biased or aligned with business needs and requirements, which can be in conflict with the users' best interests. The other reason is that product owners and managers or people that the UX designers normally report to also don't have enough visibility to the design process and outcomes to understand the issues at stake.
I liked this quote from Saint Francis of Assisi (1181-1226), which summarizes my view of how we should be able to deal with ethical issues within the workplace:
If a superior give any order to one who is under him which is against that man's conscience, although he do not obey it yet he shall not be dismissed.