I'm a one man IA/IxD/UX team for a small applications development company and I also end up writing the requirements for projects.
I was wondering what tools, methods and questions are used to get from the initial kickoff ("I want an app") to actual wireframes.
I know generally Personas, Mental Models, Functional Requirements and Storyboards are used. Are there any other templates out there that detail this process?
PS When doing product development do you ever ask for a business plan/other documentation?