I recall a while back that Zendesk displayed what felt like a 'real-time' feed on performance metrics that reflects some measure of the overall user experience (which for customer support is probably customer satisfaction) that they called Zendesk Benchmark.

I would like to know if anyone has seen anything similar for a web application or service that shows this type of information, and what type of metrics might be suitable for a real-time user experience 'dashboard' display?

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