I'm in the middle of a UX project, including on-site user tests.
Colleagues are drip-feeding me ideas / suggestions / feedback etc from random users that I haven't tested.
In some ways it's fair enough - they want me to have all the facts at my fingertips. Some of the feedback is helpful, and I feel like I shouldn't ignore it.
On the other hand, it's totally unstructured and completely removed from the UX process - for example, I haven't met these users, I don't know much or anything about them, I don't fully understand their goals, etc.
Should I take this feedback, collate it and work with it as best I can or should I politely say that I can't take it into account and just stick to the structured UX process I'm going through?